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EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our marketing and advertising teams bring a unique blend of skills to tell the DISH and Sling story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our team lends their voice to the future of communication.

Candidates must be willing to participate in at least one in-person interview.

This position addresses the critical business challenge of customer churn by designing, creating and executing high-impact retention marketing campaigns across both the DISH and Sling brands. The successful candidate drives customer loyalty and brand advocacy through strategic creative direction and deep collaboration with internal stakeholders and external programming partners. By managing complex, multi-tiered campaign lifecycles simultaneously, this role ensures that communication remains clear and retention initiatives are delivered on time in a rapidly changing environment.

What Success Looks Like (Objectives):

• Drive the strategic planning, creative direction, and seamless execution of existing customer marketing campaigns to increase engagement and brand loyalty across both DISH and Sling
• Drive customer engagement by overseeing the creative direction and execution of multi-channel marketing campaigns across video, email, web, and transactional account platforms
• Develop and implement targeted retention strategies across the enterprise to minimize customer churn and mitigate negative customer impacts
• Partner with major programming networks, such as FOX, AMC, and Disney, to identify and capitalize on high-value marketing opportunities that align with brand objectives and manage co-funded opportunities
• Builds relationships with internal stakeholders to build, refine, and plan go to market retention strategies for new product launches, features and services
• Assist with planning, creating, and executing video content and on air commercials targeted to existing customers
• Leverage generative AI tools to accelerate creative video work, copywriting and streamline campaign workflow management

Core Skills and Competencies (What you’ll bring):

• Critical experience in developing and executing end-to-end creative marketing campaigns with a proven track record of managing projects under tight deadlines
• Advanced proficiency in designing customer retention strategies and interpreting campaign data to continuously improve customer lifetime value
• Advanced proficiency in building and editing short form and long form video content
• Exceptional relationship-building capabilities to collaborate with partners outside of the business in order to align business objectives
• High adaptability and problem-solving agility to prioritize effectively and deliver results with a strong sense of urgency in a rapidly changing business environment
• AI literacy and application skills, specifically utilizing AI-driven marketing tools or creative generation platforms to enhance workflow efficiency and asset variation

Minimum Requirements:

• Minimum Education: Bachelor’s Degree in Marketing or related discipline
• Minimum Experience: 5-8 years of experience in marketing, campaign management, or customer retention
• Required Technical Skills: Must have at least 5 years of experience with:
• Creative campaign development and execution
• Long form and Short form video creation and editing ability
• Project management across cross-functional teams

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)