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Health Care Rep Jobs (NOW HIRING)

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$15.50 - $19.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$14.75 - $18/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$15.50 - $19.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

New Orleans, LA · On-site

$16.25 - $20.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

USEYE

Patient Care Representative

Fort Myers, FL · On-site

$15.75 - $19.50/hr

Retina Health Center, Fort Myers, FL 33907 We are seeking a dedicated and detail-oriented Patient Care Representative (PCR) to join our team at the Retina Health Center in Fort Myers, FL. The ideal ...

RINCON FAMILY SERVICES

Care Representative

Chicago, IL · On-site

$17/hr

Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Job Location: Chicago, IL Hourly Rate: $17.00 Rincon - Building Spaces, Restoring ...

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Health Care Rep information

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How much do health care rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for health care rep in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What does a health care rep do?

A Health Care Representative (Health Care Rep) typically acts as a liaison between patients and healthcare providers or insurance companies. Their main responsibilities may include helping patients understand their healthcare coverage, answering questions about benefits and claims, and assisting with billing or enrollment issues. They also provide information about medical services and help resolve any concerns or complaints. Health Care Reps play a critical role in ensuring patients receive the information and support they need to navigate the healthcare system.

What are some common challenges health care representatives face when communicating with patients and providers?

Health Care Representatives often encounter challenges such as addressing diverse patient needs, clarifying complex insurance or medical information, and managing high call or case volumes. They must be adept at explaining benefits and procedures in a way that is easy for patients to understand, while also navigating sensitive situations with empathy. Additionally, Health Care Reps regularly collaborate with medical staff and insurance providers, requiring strong interpersonal and problem-solving skills to ensure accurate and timely service.

What are the key skills and qualifications needed to thrive as a health care representative, and why are they important?

To thrive as a Health Care Representative, you need a strong understanding of healthcare products and services, customer service skills, and typically a background in healthcare or related fields. Familiarity with CRM software, electronic health records (EHRs), and insurance billing systems is often required. Outstanding communication, empathy, and problem-solving abilities help build trust and effectively address patient or client concerns. These skills are vital for ensuring accurate information delivery, customer satisfaction, and seamless coordination within healthcare environments.

What are popular job titles related to Health Care Rep jobs?

For Health Care Rep jobs, the most frequently searched job titles are:

Health Care Rep jobs near you
Infographic showing various Health Care Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Patient Care Representative

Harvey, LA • On-site

The Urgent Care
Outpatient Health Care • 201 - 500 employees
Learn more about The Urgent Careexternal

$15.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.


Patient Care Representative Duties and Responsibilities:

  • Greet patients in a friendly and professional manner
  • Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
  • Schedule patient check-in times for all locations
  • Verify patient insurance data and collect payments when necessary
  • Maintain patient records and ensure accurate data entry
  • Communicate effectively with patients, providers, and other healthcare professionals
  • Provide support to clinical staff as needed
  • Triage patients
  • Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
  • Maintain a clean and organized work environment, including patient waiting areas and exam rooms
  • Adhere to all HIPAA and patient privacy regulations
  • Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices


Patient Care Representative Requirements:

  • High School Diploma or Equivalent
  • Pass periodic testing triaging patients (ex. taking blood pressure)
  • Possess a strong desire to help others
  • Compassionate and sensitive to patients' needs and concerns
  • BLS certified within 90 days of employment
  • Bilingual in Spanish and English a PLUS*
  • Open and flexible availability (with a minimum of 20-30 hours per week)
  • Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)


We will train you on everything you need to know but we will prioritize candidates who have:

  • Medical Assistant Certificate or Associates degree in related field
  • Minimum 2 years customer service experience
  • Previous experience in medical environment, EMR systems, working with patients
  • Ability to work in a fast-paced, high-patient volume environment



    Benefits:

    • Health Insurance (BCBS)
    • Dental Insurance (BCBS)
    • Vision Insurance (BCBS)
    • Retirement 401k
    • Life Insurance
    • Short/Long term disability
    • Medical stipend at clinic (includes family after 90 days)
    • Holiday Pay


    Job Types: Full-time, Part-time