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Head Of Support Jobs in Michigan (NOW HIRING)

Venteon

Head of Tax

MI · On-site

... and support of significant business initiatives. The Head of Tax, North America serves as the ... principal tax leader for North America. The position directly reports to the CFO North America. The ...

Flourish Health

Head of Therapy

Ann Arbor, MI · On-site +1

$150K - $175K/yr

As Head of Therapy, your primary responsibility will be building, onboarding, supporting, and managing a high-performing team of Directors of Therapy. You will ensure consistency, clinical excellence ...

CS Recruiting, a Hirewell company

Head of Supply Chain

Novi, MI · On-site

$171K - $194K/yr

We are seeking a Head of Supply Chain to lead and scale supply chain and manufacturing operations ... This hands-on leadership role is ideal for someone with experience supporting the manufacturing of ...

Aumovio

Head of Tax, North America

Auburn Hills, MI · On-site

The Head of Tax, North America serves as the principal tax leader for North America. The position ... Quality of recommendations, support and business outcomes delivered to executive leadership.

Aumovio

Head of Tax, North America

Auburn Hills, MI · On-site

... and support of significant business initiatives. The Head of Tax, North America serves as the ... principal tax leader for North America. The position directly reports to the CFO North America and ...

Aumovio

Head of Tax, North America

Auburn Hills, MI · On-site

... and support of significant business initiatives. The Head of Tax, North America serves as the ... principal tax leader for North America. The position directly reports to the CFO North America and ...

HBF

Head of Product, Textiles & Furniture

Grand Rapids, MI · On-site

$148K - $183K/yr

The Head of Product is a senior product marketing and portfolio leader responsible for the strategy ... support that argument, and the relationship-building skills to secure the resources and ...

HBF

Head of Product, Textiles & Furniture

Grand Rapids, MI · On-site

$148K - $183K/yr

The Head of Product is a senior product marketing and portfolio leader responsible for the strategy ... support that argument, and the relationship-building skills to secure the resources and ...

Slate Auto

Head of Facilities, Corporate

Troy, MI · On-site

... Head of Facilities is responsible for the strategic leadership, operational oversight, and ... Build, lead, and develop a facilities team capable of supporting a growing, geographically ...

Slate

Head of Facilities, Corporate

Troy, MI · On-site

$200 - $250/hr

WHO WE ARE LOOKING FOR The Head of Facilities is responsible for the strategic leadership ... Team Leadership Build, lead, and develop a facilities team capable of supporting a growing ...

New

Recar

Head of Facilities, Corporate

Troy, MI · On-site

... Head of Facilities is responsible for the strategic leadership, operational oversight, and ... Build, lead, and develop a facilities team capable of supporting a growing, geographically ...

New

Calibrate

Head of Marketing, Americas

Detroit, MI · On-site

Roland Berger, an international management consulting firm, is seeking a creative and collaborative Head of Marketing, Americas to elevate its brand and support a rapidly expanding team. This role ...

Aampower

Head of Quality - US & Brazil

Detroit, MI · On-site

The Head of Quality is responsible for developing and executing quality assurance strategies for ... Supports problem solving for customer complaints and coordinates communication with customers.

Remora

Head of CO2 Sales

Wixom, MI · On-site

Remora is seeking a Head of CO2 Sales to lead commercial CO2 sales as we scale carbon capture ... Maintain accurate sales, pricing, pipeline, and account information to support forecasting ...

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Showing results 1-20

All JobsHead Of Support JobsHead Of Support Jobs in Michigan

Head Of Support information

See Michigan salary details

$19.2K

$84.2K

$192.6K

How much do head of support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for head of support in Michigan is $84,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $109,400.00 per year, depending on experience, location, and employer.

What does a head of support do?

A Head of Support is responsible for overseeing the customer support department, ensuring that customer inquiries and issues are handled efficiently and effectively. They develop support strategies, manage and mentor support teams, and implement tools and processes to improve customer satisfaction. Additionally, they analyze performance metrics, handle escalated issues, and coordinate with other departments to optimize the overall customer experience.

What are the key skills and qualifications needed to thrive as a head of support?

To thrive as a Head of Support, you need expertise in customer service management, strong leadership abilities, and experience with support operations, typically backed by a relevant degree and proven track record in support roles. Familiarity with customer relationship management (CRM) systems, ticketing platforms like Zendesk or Salesforce Service Cloud, and data analytics tools is essential. Exceptional communication, problem-solving, and team-building skills help foster a positive support culture and drive continuous improvement. These skills ensure efficient resolution of customer issues, high satisfaction rates, and the effective scaling of support operations.

How does the head of support typically collaborate with other departments to improve customer experience?

The Head Of Support frequently works cross-functionally with teams such as Product, Engineering, and Sales to ensure customer feedback is heard and acted upon. This collaboration helps identify recurring issues, inform product enhancements, and streamline support processes. By facilitating regular meetings and maintaining open communication channels, the Head Of Support ensures that customer insights lead to meaningful improvements across the organization, ultimately enhancing the overall customer experience.

What is the difference between Head Of Support vs Customer Support Manager?

AspectHead Of SupportCustomer Support Manager
ResponsibilitiesOversees entire support department, develops strategies, manages teams at a high levelManages daily support team operations, handles customer issues, ensures service quality
Required CredentialsOften requires leadership experience, industry knowledge, and sometimes advanced degreesTypically requires customer service experience, leadership skills, and relevant industry certifications
Work EnvironmentStrategic, cross-departmental, high-level decision makingOperational, team-focused, direct customer interaction

The Head Of Support focuses on strategic leadership and overall support department management, while the Customer Support Manager handles daily operations and customer interactions. Both roles require leadership skills and industry knowledge, but differ in scope and responsibilities.

What is the head of support?

The head of support is a leadership role responsible for overseeing customer support teams, developing support strategies, and ensuring high-quality service delivery. They often manage support operations, implement tools like helpdesk software, and coordinate with other departments to improve customer satisfaction.

What job categories do people searching Head Of Support jobs in Michigan look for?

The top searched job categories for Head Of Support jobs in Michigan are:

What cities in Michigan are hiring for Head Of Support jobs?

Cities in Michigan with the most Head Of Support job openings:

Head Of Support jobs near you
Infographic showing various Head Of Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $84,206 per year, or $40.5 per hour.

Head of Tax

Venteon

MI • On-site

Full-time

Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Oversee all significant direct and indirect tax compliance activities across the United States, Canada and Mexico.

  • Own the identification, assessment and reporting of material tax risks across North America.

  • Oversee regional execution of global transfer pricing policies and requirements.

Job description


Head of Tax - North America - 10+ years
Job Overview:
Venteon is seeking a dynamic and strategic Head of Tax for our North American client. The Head of Tax, North America is responsible for leading the regional tax function across the United States, Canada and Mexico.
The role is accountable for the effective management of tax compliance, tax reporting, audits, transfer pricing, tax risk and governance. Equally important, the position is expected to establish and drive a proactive regional tax agenda focused on tax optimization, cash-tax management, risk reduction, process improvement and support of significant business initiatives.
The Head of Tax, North America serves as the principal tax leader for North America. The position directly reports to the CFO North America. The role must anticipate tax implications, independently identify risks and opportunities, develop clear recommendations and drive initiatives through implementation rather than operating solely as a reactive compliance function.
Key Responsibilities:
Job Requirements:
Tax Strategy and Optimization- Develop and execute the North America tax strategy in alignment with regional business priorities and the global tax framework.
Executive and Business Partnership - Serve as the principal tax leader and strategic business partner to the North America CFO and regional leadership team
Tax Operations, Reporting and Compliance -Oversee all significant direct and indirect tax compliance activities across the United States, Canada and Mexico.
Tax Risk, Audits and Controversy - Own the identification, assessment and reporting of material tax risks across North America.
Transfer Pricing -Oversee regional execution of global transfer pricing policies and requirements.
Leadership and Organization Development - Lead, develop and retain a capable regional tax organization.
External Advisor Management - Establish an effective external-advisor strategy based on capability, responsiveness, cost and business need.
Qualifications:
  • Bachelor s degree in Accounting, Tax, or Finance.
  • 10-12+ years of progressive tax experience, including at least 5 years in a tax leadership role within a complex multinational organization.
  • Strong technical knowledge of U.S. federal, state, international and transfer pricing matters.
  • Experience leading tax compliance, tax reporting, audits and controversy matters.
  • Demonstrated experience identifying and implementing tax planning or optimization initiatives.

Experience leading cross-functional projects and advising executive leadership.
Strong business judgment, communication and influencing skills.
Ability to balance tax optimization, compliance, governance and commercial objectives.
Our Offer - The Perks:
  • Immediate benefits upon joining.
  • Robust Total Rewards Package.
  • Paid Time Off and Volunteer Time Off.
  • Tuition Assistance.
  • Employee Discounts.
  • Competitive Bonus Programs.
  • Employee 401k Match.
  • Diverse and inclusive work environment with 20+ Employee Resource Groups.
  • Employee Assistance Program.
  • Future growth opportunities, both personal and professional.
  • And many more benefits that come with working for a global industry leader!

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to kroehrig@venteon.com
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.
At Venteon, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today.

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