Head Of Operational Risk Jobs in Florida (NOW HIRING)

Job Description

About FIS

FIS is a global leader in financial services technology, providing software, services, and data-driven solutions that power banks, capital markets firms, and businesses of all sizes around the world. The company's platforms span core banking, payments, capital markets, and banking-as-a-service, processing trillions of dollars in transactions annually and supporting thousands of financial institutions and businesses across more than 100 countries. Headquartered in Jacksonville, Florida, FIS is publicly traded and is regularly recognized as one of the largest fintech companies globally, combining deep financial services domain expertise with modern technology to help clients run mission-critical operations, manage risk, and grow in an increasingly complex regulatory environment.

The Opportunity

FIS is seeking a Head of Financial Crimes Compliance to lead the enterprise financial crimes compliance function across anti-money laundering, fraud sanctions, export controls, anti-bribery and corruption, emerging areas of financial crime risk such as those impacted by AI, digital assets and other technology developments, as FIS continues to navigate a rapidly evolving global regulatory landscape spanning banking, payments, capital markets. This is a high-impact leadership role reporting to the Chief Compliance Officer. The successful candidate will be a hand-on, credible leader capable of setting and executing a financial crime compliance strategy to identify, assess, monitor and mitigate financial crime risk, while remaining close enough to business and product leaders to drive practical, risk-based outcomes.

This role is based at FIS's headquarters in Jacksonville, Florida.

What You Will Do

• Serve as Head of Financial Crimes Compliance, setting and implementing the vision, strategy, and operating model for financial crime compliance across the enterprise, to include oversight and advisory support for anti-money laundering (AML), fraud, sanctions and export controls, anti-bribery and corruption, and emerging areas of financial crime risk such as those impacted by AI, digital assets and other technology developments.
• Supervise Money Laundering Reporting Officers (MLROs), BSA Officers, and equivalent roles, ensuring independence, capability, and effectiveness, partnering with the Head of Regulated Entities Compliance.
• Establish, implement and maintain enterprise-wide financial crimes policies, standards, and governance frameworks across regions, legal entities, and product lines, including reporting lines, escalation protocols, issue management, and the development and refinement of key risks indicators and timely reporting and escalation to senior compliance leadership and relevant governance committees.
• Oversee and serve as an escalation point for teams performing regulatory filings and controls, including Suspicious Activity Report (SAR) / Suspicious Transaction Reporting (STR), sanctions compliance, and related obligations as well as regulatory referrals of unusual activity to client financial institutions and related controls to ensure consistence and understand trends.
• Monitor emerging financial crimes typologies and regulatory expectations, advising on needed program or product enhancements, training, and practical guidance for the business in partnership the Heads of Product Compliance, Regulated Entities Compliance, Compliance AI, Data and Transformation, and Regulatory Legal.
• Oversee financial crime compliance risk across non-regulated businesses, platforms, and emerging products
• Support product leaders to embed compliance-by-design into new financial crime product launches and client implementations, balancing innovation with regulatory rigor.
• Liaise with regulatory authorities, in the United States as well as other relevant global jurisdictions, on financial crime compliance matters on behalf of FIS.

What We're Looking For

• 10+ years of progressive experience in financial crimes compliance, AML, fraud, sanctions, or related regulatory compliance roles, ideally within a large financial institution, payments company, or financial technology organization.
• Deep working knowledge of governing financial crime laws and regulations, including the Bank Secrecy Act and OFAC administered sanctions requirements, as well as comparable UK and EU financial crime and sanctions laws and regulations and related governance expectations.
• Experience overseeing or coordinating a multi-jurisdictional financial crimes program, including support for local MLROs or country-level compliance teams.
• Track record of building, refining, and presenting compliance metrics and reporting to senior leadership and governance committees.
• Strong judgment, integrity, and the ability to advise senior business and functional leaders on sensitive financial crimes matters.
• Ability to partner effectively across Legal, Compliance, Risk, Product, Technology, Data, and business teams in a large, matrixed organization.
• A demonstrated ability to balance rigorous risk management with commercial pragmatism. Exposure to emerging areas such as AI, digital assets, or real-time payments is a strong plus.
• Bachelor's degree required; relevant professional certification such as CAMS, CFE, or CFCS strongly preferred.
• Willingness to be based in or relocate to Jacksonville, Florida.

What Sets a Strong Candidate Apart

FIS is particularly interested in candidates who bring deep financial crimes expertise together with practical experience operating in complex, multi-jurisdictional financial services or fintech environments. Strong candidates will have led or materially strengthened AML, fraud, sanctions, or financial crimes governance programs, with the judgment to balance regulatory rigor, operational practicality, and enterprise risk management.

Candidates who have supported a global MLRO network, built meaningful FCC metrics and reporting, or helped modernize financial crimes controls through data, technology, and cross-functional governance are especially encouraged to apply.

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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