Head Of Membership Jobs (NOW HIRING)

The Role...

At Soho House the Head of Member Events will manage a team of Event Managers in their specific region. They should have strong relationships with people within the creative community in the region. The Head of Member Events will be programming, planning, and executing innovative events for a Soho House region, using Soho House's guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Head of Member Events will be responsible for curating and producing regular memorable member events, all to the highest creative standards as well as ensuring that all region events are on brand. The programming and its success can be measured by the high standards and quality of events.

A successful Head of Member Events can produce a robust calendar that is interesting, creative, and memorable that members want to engage with consistently.

The Head of Member Events will report into the Director of Member Events for the Americas.

Main Duties...

• Oversee the monthly ideation, development, programming, and execution of innovative events for the entire region
• Oversee team management including but not limited to recruitment, on-boarding, training, scheduling, payroll, and disciplinary procedures.
• Lead member events and House programming to connect the creative membership community through hyper- local story telling achieved by creating diverse and innovative experiences that result in positive feedback
• Conceive unconventional and memorable member events (e.g., booking talent for a unique event, an artist residency, or creative experiences).
• Inspire members, talent and all Soho House teams when meeting to create and implement events
• Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives
• Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members
• Build and create a robust database of people within the creative communities so that the House calendar is capturing the current cultural zeitgeist
• Ensure innovative events & programming are united around our global monthly themes, and timely initiatives
• Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals
• Oversee staff performance, conducting appraisals and strategizing with leadership to assess performance and development while maintaining professional relationships
• Content curation that tells a story and connects members digitally or in-person
• Program to drive late night attendance of members in our Houses
• Attend Heads of Departments meetings on a regular basis
• Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries
• May require working beyond normal office hours, including nights and weekends, depending on business needs
• Required to spend time each day on the floor of the relevant House and to be present for members and support team members
• Leader from the ground up by being present at occasional evening events, embracing a "roll-up-sleeves" attitude and doing what it takes to get the job done on budget and on time

Requirements...

• Minimum of 7+ years' experience with curating and executing large and small bespoke innovative events
• Ability to multitask and thrive in a high-volume and demanding fast-paced environment
• Proven track record of identifying and acquiring top-tier talent for curated events
• Leader, innovator and relationship builder
• Hospitality experience a plus not a must

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.