Head Massage Jobs (NOW HIRING)

Position<\/b>: Massage Therapist
Department<\/b>: Spa<\/span><\/span><\/p>

Primary Responsibilities<\/b>: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
Performs various types of localized and full body massages to guests
Administers various hydrotherapy treatments and exfoliating services
Ensures The Greenbrier experience
Adheres to policies of the facility
Reports any incidents or accidents to the Spa Director
Understands and uses universal precautions when providing services
Assesses contraindications of guest that may prevent service from taking place
Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered
Recommends products for home use with a minimum service to sales ration of 25%
Performs all treatments on services' menu based on current certifications
Suggests to guests other beneficial treatments offered in the spa
Understands the ingredients in products and can explain their benefits to the guests. Answers guests' questions in a knowledgeable and professional manner
Begins and ends all treatments on time
Works assigned schedule
Ensures that work areas are clean and set according to procedures
Informs Spa Director of products needs
Creates and maintains client cards with treatment notes, when appropriate
Completes all assigned side work
Attends scheduled professional trainings
Cleans and disinfects all equipment on a daily basis<\/span><\/span><\/p>

Secondary Responsibilities<\/b>:
Attends Spa\/departmental meetings as scheduled
Completes other duties assigned by the Spa Director
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events
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Normal Working Hours<\/b>: (Shift, days)
32\-40 hours per week in season
Staffing by seniority, requires availability on holidays and 7 day a week operation
2 scheduled days off for full\-time, days vary for part time<\/span><\/span><\/p>

Past Work Experience Requirements<\/b>: (Type of work, number of years required, equivalent experience, etc.)
Previous massage experience preferred with exposure to hydrotherapy and exfoliation services
Ability to explain various treatments\/services to guests as well as the benefits of each
Previous esthetician experience preferred
Ability to lift 25 lbs<\/span><\/span><\/p>

Educational Requirements<\/b>: (Degree\/Certification, highest required\/preferred, field of study)
High School Diploma or G.E.D.
Licensed in the state of WV<\/span><\/span><\/p>

Communication Skills Requirements<\/b>: (Verbal: phone, in\-person, group; Written: memos, documents)
Must be able to express information clearly and communicate in a personable and professional manner
Customer service experience, preferably in a spa
Excellent customer service skills and work ethic
Excellent verbal and written skills
Personable, pleasant and friendly attitude
Willing and able to create a 5 star guest experience<\/span><\/span><\/p>

Technical Requirements<\/b>:
CPR and Red Cross
Use of proper body mechanics when performing services<\/span><\/span><\/p>

Required Supervision<\/b>: (Reports to, Supervision provided, number of people to supervise)
Reports to Spa Director and Assistant Spa Director
Willingness to follow suggestions of more senior co\-workers
Self motivated and able to assume responsibility to complete assignments<\/span><\/span><\/p>

Other Requirements<\/b>:
Willing to be a team member
Willing to perform cross\-gender massages
Must be flexible and willing to perform any service offered
Must be knowledgeable of all services and benefits
Must be comfortable with product recommendation
Efficient, well organized, and able to handle a variety of duties simultaneously
Energetic, enthusiastic and motivational
Professional manner, discretion, and appearance<\/span><\/span><\/p>

*Requirements are subject to change<\/b><\/span><\/span>
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