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Head Customer Service Jobs in Quebec (NOW HIRING)

As a Head of Dairy Products you will : provide excellent customer service at all times; ensure the smooth running of departmental activities such as purchasing and merchandising.

As a Head of Dairy Products you will : * provide excellent customer service at all times; * ensure the smooth running of departmental activities such as purchasing and merchandising.

Résidence Riviera is a 128-bed CHSLD which is recognized for the quality of care and services ... customer experience (our attributes: human, reassuring, organized and dynamic) Ability to work ...

... customer service, rapid processing, and the best rates. Each step of the loan process is optimized ... Job summary We are seeking an experienced Head of Sales & Partnerships to join our team and lead ...

Job Title Head Cashier (Full-Time) About This Role: What You'll Be Doing: * Responsible of ensuring ... Training all cashiers on point of sale, customer service and checkouts procedures; * Completing ...

The Head of production is responsible for providing unparalleled customer service at all times. He supports the director in supervising store management activities in order to maximize results and ...

The Head of production is responsible for providing unparalleled customer service at all times. He supports the director in supervising store management activities in order to maximize results and ...

The Head of production is responsible for providing unparalleled customer service at all times. He supports the director in supervising store management activities in order to maximize results and ...

As a department manager you will : work with production and customer service clerks; ensure the implementation of exceptional customer service; in collaboration with management, manage purchasing ...

Showing results 21-40

Head Customer Service information

See Quebec salary details

$9

$17

$30

How much do head customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for head customer service in Quebec is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $19.23 per hour, depending on experience, location, and employer.

What is the highest position in head customer service?

The highest position in customer service management is typically the Director of Customer Service or Vice President of Customer Experience, responsible for overseeing overall customer satisfaction strategies and leading large teams. These roles often require extensive experience, leadership skills, and a deep understanding of customer service operations.

What is the difference between Head Customer Service vs Customer Service Manager?

AspectHead Customer ServiceCustomer Service Manager
ResponsibilitiesOversees entire customer service strategy, sets policies, manages multiple teamsManages daily customer service operations, supervises team members, handles escalations
Required CredentialsOften requires leadership experience, relevant certifications, and industry knowledgeTypically requires customer service experience, leadership skills, and relevant training
Work EnvironmentStrategic, leadership-focused, often in upper managementOperational, team-focused, in customer service departments
Industry UsageCommon in larger organizations with multiple customer service teamsFound in organizations of various sizes, more hands-on

The Head Customer Service role is strategic and leadership-oriented, focusing on overall customer service policies and direction. In contrast, the Customer Service Manager handles daily operations and team supervision. Both roles require customer service experience, but the Head Customer Service typically involves higher-level planning and management responsibilities.

What does a head of customer service do?

A head of customer service oversees the customer support department, develops strategies to improve service quality, manages a team of customer service managers and representatives, and ensures customer satisfaction. They analyze customer feedback, implement policies, and often use customer relationship management (CRM) tools to monitor performance and address issues efficiently.
What are the most commonly searched types of Customer Service jobs in Quebec? The most popular types of Customer Service jobs in Quebec are:
Infographic showing various Head Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,311 per year, or $17.9 per hour.

Full-time

Posted 8 days ago


Job description

Number of hours per week : between 40 and 40 Shift : Day Availability : Anytime We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process. Become a Head of Dairy Products! Are you curious to learn more about food, are you motivated and resourceful? Are you considered the dairy connoisseur in your family? Then this job should be for you! You may be wondering if you can apply if You have retail experience? YES! As long as you are interested in learning about this role, we want to talk to you! You have a high school diploma or equivalent? YES! Send us your resume, we want to meet you What might a typical day look like? As a Head of Dairy Products you will : provide excellent customer service at all times; ensure the smooth running of departmental activities such as purchasing and merchandising.