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Head Customer Service Rep Jobs in Indiana (NOW HIRING)

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Valbruna Group

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Customer Service Representative ID: 1164 Location: Fort Wayne, IN Department: VSI Sales More about this job > Description Founded in 1925 and a leader in the production of Stainless Steels, Nickel ...

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Circle K

Customer Service Representative

Brownstown, IN · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lawrenceburg, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Franklin, IN · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

West Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Showing results 41-60

All JobsHead Customer Service Rep JobsHead Customer Service Rep Jobs in Indiana

Head Customer Service Rep information

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What are the most commonly searched types of Customer Service Rep jobs in Indiana? The most popular types of Customer Service Rep jobs in Indiana are:
What cities in Indiana are hiring for Head Customer Service Rep jobs? Cities in Indiana with the most Head Customer Service Rep job openings:
Head Customer Service Rep jobs near you

Customer Service Representative (CSR)

Jake's Heating, Air & Plumbing

Knightstown, IN • On-site

Full-time

Re-posted 27 days ago

Job description

Salary: $17-20

Jakes Heating, Air & Plumbing is looking for a Call Center Rep who thrives in the middle of the action. If you know how to stay cool under pressure, juggle calls like a pro, and keep things running smooth for both customers and techs, youll fit right in.

Were a family owned HVAC and plumbing company thats been proudly serving our community since 2006. We take pride in providing top quality plumbing services and home comfort solutions our customers can count on.


Your New Role

As a Call Center Rep, youll be the heartbeat of our office, fielding inbound calls, scheduling jobs, keeping customers happy, and making sure every tech hits the ground running.


What Youll Do

Handle a high volume of inbound calls with confidence and professionalism
Convert calls into booked service appointments that drive revenue
Partner with techs and the office team to keep scheduling tight and error free
Follow up with customers to confirm satisfaction and uncover additional needs
Resolve issues calmly and effectively in real time
Keep accurate notes and data in the CRM (attention to detail is key)
Stay up to date on promotions, services, and company procedures


What Youll Need
Previous experience in a call center or customer service role
Strong communication skills and a customer first mindset
Ability to multitask, stay organized, and work under pressure
Tech savvy with Microsoft Office and CRM systems
Dependable, punctual, and detail oriented
Must pass a background check and drug screening
Availability to work first or second shift.


Bonus Points If You Have

Experience in HVAC, plumbing, or residential service operations
Familiarity with ServiceTitan


Why Youll Love Working Here
Family owned and operated since 2006
Leadership that listens and values your input
Positive, no drama work environment
Real opportunity to grow your career