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Hcm Client Service Manager Jobs (NOW HIRING)

neal shulman

Client Service Manager

Waco, TX · On-site

Client Service Manager# Client Service ManagerHot Job## OverviewPosition TypeFull Time## DescriptionClient Service ManagerSummary...July Business Services (JULY) is seeking an individual for Client ...

Aon Corporation

Client Service Manager

Chicago, IL · On-site +1

Be part of our growing team as a Client Service Manager! This is a virtual role with the flexibility to work from home or from any local Aon office in the US. Aon is in the business of better ...

SSA Security Group

Client Service Manager

Los Angeles, CA · On-site

$70K - $80K/yr

SSA Security Group - Client Service Manager Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and ...

AccentCare, Inc.

Client Service Manager

Waco, TX · On-site

$42K - $43K/yr

Overview Client Service Manager / Personal Care Services Location: Waco, TX Position: Client Service Manager Job ID: 76929 Remote/Virtual Position : No Coverage Area: Waco and surrounding areas ...

Gallagher

Client Service Manager

Saint Louis, MO · On-site

As a Client Service Manager, you'll play a key role in delivering exceptional service to our clients. You'll manage a portfolio of accounts, build strong relationships, and ensure our clients feel ...

Charles Schwab

Client Service Manager

Austin, TX · On-site

As a Client Service Manager (CSM), within Charles Schwab Trust Bank, you will form lasting relationships with premier-level clients. These clients are either Independent Recordkeepers, Registered ...

Gallagher

Client Service Manager

Jacksonville, FL · Remote

Overview We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of ...

Gallagher

Client Service Manager

Miami, FL · Hybrid

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In this role, you'll work closely with clients and colleagues to provide exceptional service and deliver ...

Gallagher

Client Service Manager

Dallas, TX · On-site

Overview At Gallagher, we're looking for a Client Service Manager to join our Small Group Employee Benefits team. You'll manage a group of accounts, ensuring our clients feel supported and valued ...

Fidelity Investments

Client Service Manager

Covington, KY · On-site

$66K - $125K/yr

Fidelity will not provide immigration sponsorship for this position The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client ...

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Hcm Client Service Manager information

What is an HCM Client Service Manager?

An HCM (Human Capital Management) Client Service Manager is a professional responsible for managing client relationships and ensuring the successful delivery of HCM solutions, such as payroll, benefits administration, and HR software. They act as the main point of contact for clients, addressing inquiries, resolving issues, and coordinating with internal teams to deliver services. Their role often involves understanding client needs, providing training and support, and ensuring overall client satisfaction with HCM products or services.

What are the key skills and qualifications needed to thrive as an HCM Client Service Manager?

To thrive as an HCM Client Service Manager, you need a solid understanding of human capital management (HCM) principles, customer service expertise, and preferably a bachelor's degree in business or a related field. Familiarity with HCM software platforms like Workday, SAP SuccessFactors, or ADP, along with relevant certifications, is often required. Outstanding problem-solving, communication, and relationship-building skills help you effectively address client needs and foster long-term partnerships. These competencies are crucial for ensuring client satisfaction, successful HCM system adoption, and ongoing business growth.

What are some common challenges HCM Client Service Managers face when supporting clients, and how can they prepare for them?

HCM Client Service Managers often encounter challenges such as handling complex client inquiries about HR, payroll, and benefits systems, managing multiple client accounts simultaneously, and navigating frequent changes in regulations or client needs. To prepare, it's helpful to stay current on HCM software updates, develop strong communication and organizational skills, and foster collaborative relationships with internal technical and implementation teams. Proactively anticipating client questions and maintaining detailed documentation can also help streamline issue resolution and improve client satisfaction.

What are popular job titles related to Hcm Client Service Manager jobs?

For Hcm Client Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Hcm Client Service Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Client Service Manager

Waco, TX • On-site

neal shulman
See more jobs at neal shulmanexternal

Other

Medical, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Serve as the primary point of contact for retirement small business clients and advisors

  • Respond to plan sponsors and advisors' questions related to all aspects of their retirement plan including plan design in a timely manner

  • Monitor and pro-actively communicate annual compliance project needs, results, deadlines and filings

Job description

Client Service Manager# Client Service ManagerHot Job## OverviewPosition TypeFull Time## DescriptionClient Service ManagerSummary...July Business Services (JULY) is seeking an individual for Client Service Manager. In this role, you will enjoy the unique challenge of putting your retirement plan knowledge and client service skills to work alongside a team of other retirement plan professionals. As you gain experience and demonstrate excellence, you will have the opportunity for additional career opportunities at JULY based on your personal strengths and interests.# The Gig...* Serve as the primary point of contact for retirement small business clients and advisors* Respond to plan sponsors and advisors’ questions related to all aspects of their retirement plan including plan design in a timely manner* Monitor and pro-actively communicate annual compliance project needs, results, deadlines and filings* Maintain knowledge regarding industry trends and legislative/regulatory requirements and changes* Prioritize, research and resolve client questions related to technology, plan operation, compliance and other matters* Coordinate with internal and external partners as needed to support operational compliance* Communicate 401(k) recordkeeping processes and technology* Maintain documentation on client projects and responses within JULYs software* Utilize a phone queue system to efficiently handle inbound and outbound call volume* Ad hoc projects and tasks as assigned# Our Needs...* 3+ Years Retirement Plan Experience* Ability to explain complex compliance items in a clear and understandable manner* Professional and concise verbal, non-verbal, and written communication skills* Strong attention to detail and sense of urgency* Builder of collaborative rapport with stellar interpersonal and relationship management skills* Exceptionally organized individual who juggles multiple projects with minimal oversight* Self-starting, resourceful, solution seeker who works well independently* Can do, client focused attitude who thrives on accountability, credibility, and trustworthiness* Team player with willingness to do no matter how small or large the task* Positive attitude# Our Wants...* Bachelor’s Degree* ASPPA Certification —or must be willing to work towards ASPPA credentials* Desire to deliver the best internal and external client service possible* Dedicated employee who finds enjoyment in service with a smile* Ability to handle difficult conversations in a positive and professional manner# Our Values...* Build a winning culture* Pursue excellence* Deliver WOW service* Foster strong relationships* Have a servant’s heart* Drive innovationWe know that if we live our values, we will serve our mission of transforming small business retirement plans through innovation, expertise, and service and achieve our vision of enriching lives by shaping the future of retirement.# Our Benefits...* 401(k) Plan with fully vested 5% employer match* Company pays 100% of employee health insurance* Generous Paid Time Off* Ability to work remotely# About JULY...JULY is a growing financial technology retirement plan services company that partners with institutions and financial advisors to design and implement successful retirement plan strategies. We combine innovation and technology with hands on service to make retirement plans easy for our clients including 7,000+ small and mid-sized employers, representing 150,000+ plan participants. In addition to our Waco, TX headquarters, we support a thriving virtual workforce. Our unmatched, value driven environment promotes talent development and career growth with competitive salaries and generous benefits, resulting in a people centric employee experience. Together, we will shape the future of retirement for JULY’s team, clients, partners, and plan participants. #J-18808-Ljbffr

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