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Harley Davidson Service Writer Jobs (NOW HIRING)

Stonewall Harley-Davidson

Service Advisor

Ruckersville, VA · On-site

$40K - $75K/yr

Promote additional services and accessories that enhance the Harley-Davidson experience. Qualifications High school diploma or equivalent required; technical or business degree preferred. Previous ...

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Harley Davidson Service Writer information

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How much do harley davidson service writer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for harley davidson service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What does a Harley Davidson service writer do?

A Harley Davidson Service Writer acts as the liaison between customers and the service department at a Harley Davidson dealership. They greet customers, listen to their concerns about their motorcycles, and document service requests. Service Writers also provide estimates, explain recommended services, and keep customers informed about the status of their repairs. Their goal is to ensure a smooth service experience and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Harley Davidson service writer?

To excel as a Harley Davidson Service Writer, you need a solid understanding of motorcycle mechanics, service processes, and strong organizational skills, typically supported by previous automotive or motorcycle dealership experience. Familiarity with dealership management systems like CDK, service scheduling software, and basic diagnostic tools is essential. Exceptional communication, customer service orientation, and attention to detail help you effectively interact with clients and coordinate with technicians. These skills are crucial for ensuring customer satisfaction, efficient service operations, and building long-term client relationships.

What are some common challenges faced by a Harley Davidson service writer, and how can they be managed?

A Harley Davidson Service Writer often faces challenges such as balancing multiple customer requests, accurately communicating technical information between customers and technicians, and managing tight repair schedules. Staying organized and maintaining clear, proactive communication with both customers and the service team can help address these challenges. Utilizing dealership management software and regularly updating customers on their service status also contributes to a smoother workflow and higher customer satisfaction.

What is the difference between Harley Davidson Service Writer vs Harley Davidson Service Technician?

AspectHarley Davidson Service WriterHarley Davidson Service Technician
CredentialsCustomer service skills, basic mechanical knowledge, dealership trainingTechnical certifications, mechanical skills, Harley Davidson-specific training
Work EnvironmentFront counter, customer interaction, administrative tasksGarage, repair bays, hands-on mechanical work
Employer & IndustryHarley Davidson dealerships, motorcycle service centersHarley Davidson dealerships, motorcycle repair shops
Common Search/ComparisonCustomer service, administrative roles in motorcycle industryMechanical repair, technical skills in motorcycle servicing

The Harley Davidson Service Writer primarily handles customer interactions, service orders, and administrative tasks, requiring strong communication skills and basic mechanical knowledge. In contrast, the Harley Davidson Service Technician performs hands-on motorcycle repairs and maintenance, requiring technical certifications and mechanical expertise. Both roles are essential in Harley Davidson dealerships but focus on different aspects of motorcycle service and customer support.

How do I become a Harley Davidson Service Writer?

To become a Harley Davidson Service Writer, candidates typically need strong communication skills, basic mechanical knowledge of motorcycles, and customer service experience. Some employers prefer candidates with prior experience in automotive or motorcycle service departments and may require familiarity with dealership management software. Certification is not mandatory but can enhance job prospects.

How does a Harley Davidson Service Writer get paid?

A Harley Davidson Service Writer typically earns a combination of base salary and commissions or bonuses based on the sales of parts, accessories, and service work. They may also receive benefits such as health insurance and paid time off, depending on the dealership's compensation structure and experience level.

What are popular job titles related to Harley Davidson Service Writer jobs?

For Harley Davidson Service Writer jobs, the most frequently searched job titles are:

Infographic showing various Harley Davidson Service Writer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Harley-Davidson Service Porter

Ruckersville, VA • On-site

Stonewall Harley Davidson
See more jobs at Stonewall Harley Davidsonexternal

$13.25 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Job Description: Harley-Davidson Service Porter

Description:
We Offer:
  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation Time
Essential Duties:
  • Provides optimum customer service.
  • Ability to work with limited supervision.
  • Unload and uncrate all new motorcycles safely.
  • Wash and/or detail all motorcycles prior to customer pick-up.
  • Assist service technicians in the movement of motorcycles to and from shop areas.
  • Assist customers with loading/unloading of motorcycles.
  • Maintain adequate supply of materials and supplies.
  • Periodically check stored motorcycle battery charge levels
  • Maintain clean motorcycles on showroom floor.
  • Maintain a clean and safe workplace.
  • Ability to transport motorcycles as needed.
Requirements:
  • High school graduate preferred.
  • Valid driver's license with motorcycle endorsement.
  • Prior detailing experience helpful, but not required.
  • Ability to use basic hand and power tools safely.
  • Ability to be trained to use motorcycle lift equipment.
  • Ability to operate a forklift a plus.
  • Forklift experience a plus or ability to be trained.
  • Load and unload motorcycles from trucks.
  • Perform all duties while following accepted safety practices.
Physical Demands:
  • Must be able to move motorcycles weighing up to 700lbs.
  • Must be able to stoop, bend, lift and stretch.
  • Will be required to work outdoors during various weather conditions.

Apply