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Harley Davidson Service Writer Jobs (NOW HIRING)

NW84 Inc

Harley-Davidson Technician

Lacey, WA · On-site

$18 - $35/hr

Competitive Compensation Job Summary We are looking for an Harley-Davidson Technician to join our successful dealership service center. As an Harley-Davidson Technician, you will be responsible for ...

NW84 Inc

Harley-Davidson Technician

Lacey, WA · On-site

$18 - $35/hr

Competitive Compensation Job Summary We are looking for an Harley-Davidson Technician to join our successful dealership service center. As an Harley-Davidson Technician, you will be responsible for ...

NW84 Inc

Harley-Davidson Technician

Lacey, WA · On-site

$18 - $35/hr

Competitive Compensation Job Summary We are looking for an Harley-Davidson Technician to join our successful dealership service center. As an Harley-Davidson Technician, you will be responsible for ...

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Harley Davidson Service Writer information

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How much do harley davidson service writer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for harley davidson service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What does a Harley Davidson service writer do?

A Harley Davidson Service Writer acts as the liaison between customers and the service department at a Harley Davidson dealership. They greet customers, listen to their concerns about their motorcycles, and document service requests. Service Writers also provide estimates, explain recommended services, and keep customers informed about the status of their repairs. Their goal is to ensure a smooth service experience and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Harley Davidson service writer?

To excel as a Harley Davidson Service Writer, you need a solid understanding of motorcycle mechanics, service processes, and strong organizational skills, typically supported by previous automotive or motorcycle dealership experience. Familiarity with dealership management systems like CDK, service scheduling software, and basic diagnostic tools is essential. Exceptional communication, customer service orientation, and attention to detail help you effectively interact with clients and coordinate with technicians. These skills are crucial for ensuring customer satisfaction, efficient service operations, and building long-term client relationships.

What are some common challenges faced by a Harley Davidson service writer, and how can they be managed?

A Harley Davidson Service Writer often faces challenges such as balancing multiple customer requests, accurately communicating technical information between customers and technicians, and managing tight repair schedules. Staying organized and maintaining clear, proactive communication with both customers and the service team can help address these challenges. Utilizing dealership management software and regularly updating customers on their service status also contributes to a smoother workflow and higher customer satisfaction.

What is the difference between Harley Davidson Service Writer vs Harley Davidson Service Technician?

AspectHarley Davidson Service WriterHarley Davidson Service Technician
CredentialsCustomer service skills, basic mechanical knowledge, dealership trainingTechnical certifications, mechanical skills, Harley Davidson-specific training
Work EnvironmentFront counter, customer interaction, administrative tasksGarage, repair bays, hands-on mechanical work
Employer & IndustryHarley Davidson dealerships, motorcycle service centersHarley Davidson dealerships, motorcycle repair shops
Common Search/ComparisonCustomer service, administrative roles in motorcycle industryMechanical repair, technical skills in motorcycle servicing

The Harley Davidson Service Writer primarily handles customer interactions, service orders, and administrative tasks, requiring strong communication skills and basic mechanical knowledge. In contrast, the Harley Davidson Service Technician performs hands-on motorcycle repairs and maintenance, requiring technical certifications and mechanical expertise. Both roles are essential in Harley Davidson dealerships but focus on different aspects of motorcycle service and customer support.

How do I become a Harley Davidson Service Writer?

To become a Harley Davidson Service Writer, candidates typically need strong communication skills, basic mechanical knowledge of motorcycles, and customer service experience. Some employers prefer candidates with prior experience in automotive or motorcycle service departments and may require familiarity with dealership management software. Certification is not mandatory but can enhance job prospects.

How does a Harley Davidson Service Writer get paid?

A Harley Davidson Service Writer typically earns a combination of base salary and commissions or bonuses based on the sales of parts, accessories, and service work. They may also receive benefits such as health insurance and paid time off, depending on the dealership's compensation structure and experience level.

What are popular job titles related to Harley Davidson Service Writer jobs?

For Harley Davidson Service Writer jobs, the most frequently searched job titles are:

Infographic showing various Harley Davidson Service Writer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer - Scorpion Harley-Davidson

Chandler, AZ • On-site

RumbleOn
Automobile Dealers • 201 - 500 employees
Learn more about RumbleOnexternal

Other

Medical, Dental, Vision, Life, PTO

Re-posted 11 days ago

Job description

Scorpion Harley-Davidson Service Writer Opportunity

Scorpion Harley-Davidson is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

Responsibilities
  • Schedule appointments for repair, maintenance, recall work
  • Greet customers, inspect their motorcycles, and answer questions
  • Document problems with Motorcycles and clearly describe them on the Repair Order
  • Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
  • Advise customers on necessary/suggested services and cost
  • Offer additional services and products, including special promotions
  • Review Repair Orders in progress to ensure quality and timeliness
  • Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
  • Communicate any changes in timeline, repairs, or cost to the customer
  • Upon completion of work, review the work order with the customer
  • Maintain current technical qualifications by completing all training programs assigned by the Service Manager
  • Other duties as assigned
Requirements:
  • 1+ years of Powersports, Harley-Davidson, or Automotive Dealership service experience
  • 1+ years Commission Based customer-facing sales experience (preferred)
  • Excellent customer service, verbal and written communication skills
  • A positive attitude, good work ethic, and professional appearance
  • Pleasant, energetic, conscientious, and dependable personality
  • Ability to multi-task in a fast-paced environment
  • Valid driver's license and a good driving record
  • Motorcycle Endorsement preferred
  • Must pass a pre-employment background check, MVR, and drug screen
Benefits:
  • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
  • Life and disability insurance
  • Generous Vacation/PTO Plan
  • Employee discounts on purchases
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long term career...we promote from within!!
  • Generous training pay and commissions after 60 days
  • And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·

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