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Hardware Technical Support Analyst Jobs (NOW HIRING)

Irium - Mexico

Technical Support Analyst

Elkin, NC · On-site

Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 ... Provide timely Level I technical support for all onsite and remote end-users focusing on excellent ...

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

The Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by ...

Lummi Nation

Technical Support Analyst

Bellingham, WA · On-site

Technical Support Analyst records all contacts, troubleshooting steps, and resolutions into the IT service desk management application. Assist Information Technology staff with special projects ...

Imperial PFS

Technical Support Analyst

Kansas City, MO · On-site

As a member of the Service Desk team, the technical support analyst acts as a central point of ... Extensive knowledge of operating systems, computer/laptop/printer hardware installation and repair.

CAI

Technical Support Analyst

Newark, DE · On-site

$73K - $85K/yr

Technical Support Analyst Req number: R8437 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue ...

Beyond SOF

Technical Support Analyst 4

Petersburg, VA · On-site

VDH TECHNICAL SUPPORT ANALYST III (HYBRID) Maintains, analyzes, troubleshoots, and repairs computer ... Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains ...

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Hardware Technical Support Analyst information

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$15

$27

$43

How much do hardware technical support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hardware technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Hardware Technical Support Analyst vs Network Support Technician?

AspectHardware Technical Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Network+ (optional)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, remote troubleshootingNetwork labs, client sites, data centers
Industry UsageIT hardware, computer manufacturing, tech supportNetworking, telecommunications, IT infrastructure

The Hardware Technical Support Analyst primarily focuses on diagnosing and repairing hardware issues, including desktops, laptops, and peripherals. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network systems and connectivity. Both roles require similar certifications and often work in IT support environments, but their technical focus differs, with the former centered on hardware and the latter on networking infrastructure.

What cities are hiring for Hardware Technical Support Analyst jobs?

Cities with the most Hardware Technical Support Analyst job openings:

What are popular job titles related to Hardware Technical Support Analyst jobs?

For Hardware Technical Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Hardware Technical Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Technical Support Analyst

New York, NY • On-site

Garda Capital Partners
Investment Management and Consulting Services • 51 - 200 employees
Learn more about Garda Capital Partnersexternal

$90K - $115K/yr

Full-time

Medical, Retirement

Re-posted 4 days ago

Job description

Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 22 years of experience deploying relative value strategies across fixed income markets for institutional investors. We hire, grow, and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust, integrity, and a shared vision for how we work together, the enduring relationships we build, and the consistency of our results. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.
Garda is seeking a Technical Support Analyst based in our New York Office. This role is the primary IT point of contact for employees in NY and serves as a hands-on member of the global infrastructure team, working alongside infrastructure, DevOps, and security engineers on a daily basis.
Beyond day-to-day end-user support, this role contributes meaningfully to global infrastructure projects, assists the security team with vulnerability remediation and incident response, and serves as an on-site liaison to our Managed Service Provider, helping to triage, escalate, and drive resolution of support issues across the firm.
Position Responsibilities
End-User & Desktop Support
Serve as primary IT support for Garda's New York office, providing white-glove support across Windows, macOS, mobile devices, Microsoft 365, networking, printing, and AV/VC systems. Troubleshoot and resolve a wide range of technical issues, support executives and trading floor users, and manage hardware lifecycle, including procurement, deployment, and inventory. Maintain professionalism and adaptability in a fast-paced environment.
Liaison & MSP Coordination
Act as on-site point of contact for the Managed Service Provider, triaging tickets, managing escalations, monitoring SLAs, and coordinating issue resolution across users, MSP, and internal teams. Build strong relationships with support and engineering teams to improve responsiveness and service quality.
Security Support
Support vulnerability remediation efforts including patching, configuration hardening, and tracking across endpoints. Assist with incident response activities and maintain security hygiene including MFA, certificate management, and access reviews.
Infrastructure & Projects
Collaborate with infrastructure, DevOps, and cloud teams on endpoint, identity, and network initiatives (including Intune). Support HQ connectivity, contribute to documentation and runbooks, and work across global teams to improve systems and processes.
Qualifications & Desired Skills
  • 2+ years in IT support or desktop engineering, ideally in financial services or a fast-paced environment
  • Strong troubleshooting across Windows/macOS, iOS, Microsoft 365, networking, printing, and hardware
  • Understanding of Active Directory, network architecture, Windows infrastructure, Linux, and security fundamentals
  • Experience supporting executives or trading floor environments
  • Strong communication skills with ability to prioritize and manage multiple tasks under pressure
  • Ability to lift and install IT equipment
  • Experience with endpoint tools (e.g., Intune or SCCM)
  • Exposure to security tools (e.g., EDR/MDR, SIEM, Netskope, Microsoft Defender, Arctic Wolf)

Candidate Privacy Notice
This role is also eligible for other forms of compensation and benefits, such as a discretionary bonus, healthcare plan, 401(k) matching program, etc. Within the range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education.
Base Salary for this role is expected to be between:
$90,000-$115,000 USD

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