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Hardware Technical Support Analyst Jobs (NOW HIRING)

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with ... Troubleshoot hardware, software, and connectivity issues related to Chrome devices. * Collaborate ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Hardware Savvy: Ability to walk a user through cabling, docking stations, and peripheral setups ...

OSTechnical

Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare ...

Irium - Mexico

Technical Support Analyst

Berea, KY · On-site

Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 ... Provide timely Level I technical support for all onsite and remote end-users focusing on excellent ...

Motorola

Technical Support Analyst

Allen, TX · Hybrid

$50K - $58K/yr

As a Technical Support Analyst, you will play a key role in our mission by delivering rapid ... Research, troubleshoot, and resolve critical hardware, software, and IP networking issues via phone ...

Aplaro Ltd

Technical Support Analyst

Manhattan, NY · On-site

$90K - $115K/yr

Garda is seeking a Technical Support Analyst based in our New York Office. Position ... manage hardware lifecycle, including procurement, deployment, and inventory. Maintain ...

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Hardware Technical Support Analyst information

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How much do hardware technical support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hardware technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Hardware Technical Support Analyst vs Network Support Technician?

AspectHardware Technical Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Network+ (optional)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, remote troubleshootingNetwork labs, client sites, data centers
Industry UsageIT hardware, computer manufacturing, tech supportNetworking, telecommunications, IT infrastructure

The Hardware Technical Support Analyst primarily focuses on diagnosing and repairing hardware issues, including desktops, laptops, and peripherals. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network systems and connectivity. Both roles require similar certifications and often work in IT support environments, but their technical focus differs, with the former centered on hardware and the latter on networking infrastructure.

What cities are hiring for Hardware Technical Support Analyst jobs?

Cities with the most Hardware Technical Support Analyst job openings:

What are popular job titles related to Hardware Technical Support Analyst jobs?

For Hardware Technical Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Hardware Technical Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Technical Support Analyst

Forsyth, GA • On-site

Trilyon, Inc.
IT Services • 11 - 50 employees
Learn more about Trilyon, Inc.external

Contractor

Re-posted 13 days ago

Job description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/.

We are seeking a Technical Support Analyst to join our team.

This role will involve analyzing, optimizing, and improving computer systems, managing Google Workspace and Chrome OS environments, and providing IT support across educational and instructional programs. The ideal candidate will have experience in Google Workspace administration, device management, and troubleshooting Chrome OS and Apple devices, with a passion for technology operations and support.

Job Title: Technical Support Analyst

Location: Forsyth, GA or Decatur, GA (Hybrid)

Duration: 7+ Months (with possible extension)

Job Description:

  • Manage and administer the Google Chrome Management Console for devices and users including Gmail, Calendar, Groups, and Shared Mailboxes.

  • Monitor all aspects of Google Workspace domain including usage, user status, storage, security, and file sharing.

  • Manage and monitor sync tools, logs, email alerts, and reports for all activities.

  • Configure, deploy, and update Chromebooks, extensions, and educational applications.

  • Enforce device and user policies including content filters, sign-in restrictions, and security settings.

  • Provide Tier 1–2 technical support to users on Chrome OS and Google Workspace for Education.

  • Troubleshoot hardware, software, and connectivity issues related to Chrome devices.

  • Collaborate with instructional technology teams to ensure compatibility of digital learning tools.

  • Maintain accurate inventory records for Chrome devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps.

  • Analyze support trends to recommend improvements in device management and user experience.

  • Monitor system performance, updates, and security compliance within the Chrome environment.

Qualifications:

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

  • 2+ years of experience providing IT support or systems administration, preferably in an educational environment.

  • Hands-on experience managing Google Workspace for Education and Chrome OS devices.

  • Proficiency with Google Admin Console, Chrome Management Console, and Google Workspace.

  • Proficiency in Apple products and Mac support.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web-based applications and learning management systems (LMS).

Preferred Qualifications:

  • Google Certified IT Support Professional or Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering tools and device compliance reporting.

Working Conditions:

  • Standard office and hybrid work environment.

  • Travel required throughout the state of Georgia.

  • Occasional lifting up to 25 lbs.

  • May require entry into correctional facilities with escort.

Why Join Us?

  • Trilyon, Inc., offers a comprehensive benefits package.

  • Opportunities for growth and professional development.

  • Collaborative and inclusive company culture.

Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Thank you
Anjali Sharma
Anjali@trilyonservices.com