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Since 1945, Spokane Hardware Supply, Inc. serves the wholesale and retail hardware markets, specializing in decorative and builder's hardware, as well as Architectural Hardware/Division 8 projects. Headquartered in Spokane, WA, we focus on providing our customers with the highest quality products and providing our employees with opportunities to be challenged and grow. As a 4th generation family-owned business, we are looking for an individual who wants to be empowered to grow their career.

Position Summary

The Division 8 Project Manager is responsible for managing commercial door, frame, and hardware projects from project handoff through closeout. This role ensures projects are completed on time, within budget, and according to contract documents while maintaining strong communication with customers, vendors, contractors, and internal teams. The Project Manager oversees submittals, procurement, scheduling, change orders, and issue resolution throughout the project lifecycle.

Key Responsibilities

Project Management

• Manage Division 8 projects from contract award through project completion
• Review project scope, plans, specifications, and contract requirements
• Conduct project handoff meetings with estimating/sales teams
• Develop project schedules and ensure key deadlines are met
• Track project milestones and proactively address potential delays
• Coordinate project closeout documentation and final deliverables

Submittals & Documentation

• Review architectural plans, door schedules, and hardware specifications
• Prepare and manage submittal packages for customer approval
• Coordinate revisions and resubmittals as needed
• Maintain organized project files and documentation
• Ensure all project documents are accurate and up to date

Procurement & Vendor Coordination

• Release approved materials for production and ordering
• Coordinate with door, frame, and hardware manufacturers regarding lead times
• Track material deliveries and address shipping delays or shortages
• Work closely with vendors to ensure project requirements are met

Customer & Contractor Communication

• Serve as the primary point of contact for contractors, customers, architects, and internal departments
• Provide project updates regarding timelines, materials, and issues
• Respond quickly to customer questions and concerns
• Build strong relationships with general contractors and project stakeholders

Change Orders & Problem Resolution

• Review scope changes and process change orders
• Identify project risks and resolve field issues
• Coordinate replacement materials, warranty issues, and discrepancies
• Work with internal teams to minimize project disruptions

Financial Oversight

• Monitor project budgets and profitability
• Track labor costs, freight expenses, and material overages
• Assist accounting with billing schedules and invoice approvals
• Ensure projects are financially closed out properly

Required Qualifications

• 3+ years of project management experience in Division 8, construction materials, or related industry
• Strong understanding of commercial doors, frames, and hardware
• Ability to read construction drawings, specifications, and door schedules
• Experience managing multiple projects simultaneously
• Strong organizational and time management skills
• Excellent communication and problem-solving abilities
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with ERP/project management software preferred

Preferred Qualifications

• Knowledge of hollow metal doors and frames
• Familiarity with architectural hardware schedules
• Understanding of construction timelines and sequencing
• Experience working with general contractors and subcontractors
• Knowledge of industry manufacturers such as Allegion, ASSA ABLOY, dormakaba, and Ceco Door is a plus

Key Skills

• Project coordination
• Scheduling
• Submittal management
• Procurement planning
• Change order management
• Customer service
• Problem-solving
• Attention to detail
• Vendor relationship management
• Budget tracking

Work Environment

• Primarily office-based with occasional job site visits
• Fast-paced construction environment with multiple deadlines
• Regular communication with field personnel, contractors, and vendors

Success in This Role Looks Like

• Projects delivered on time
• Accurate submittals with minimal revisions
• Strong customer relationships
• Reduced material issues and delays
• Profitable project execution
• Smooth project closeouts