Retail Cashier 2025
$13 - $15/hr
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier 2025
$13 - $15/hr
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Salem, VA · On-site
$14/hr
Retirement
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Salem, VA · On-site
$14/hr
Retirement
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier 2025
$13 - $15/hr
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Quick apply
Retail Cashier 2025
$13 - $15/hr
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Sales Associate 2025
$15.50/hr
Medical
Dental
Vision
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Quick apply
Sales Associate 2025
$15.50/hr
Medical
Dental
Vision
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Sales Associate 2025
Arlington, VA · On-site
$15.50/hr
Medical
Dental
Vision
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Sales Associate 2025
Arlington, VA · On-site
$15.50/hr
Medical
Dental
Vision
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Newport News, VA · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Newport News, VA · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Grafton, VA · On-site
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Grafton, VA · On-site
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Williamsburg, VA · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Williamsburg, VA · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Quick apply
Retail Cashier
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Newport News, VA · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Quick apply
Retail Cashier
Newport News, VA · On-site
$12.75 - $16.25/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Williamsburg, VA · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Quick apply
Retail Cashier
Williamsburg, VA · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Williamsburg, VA · On-site
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Retail Cashier
Williamsburg, VA · On-site
$13 - $14/hr
Medical
Dental
Vision
Retirement
PTO
... assist customers. Previous hardware experience is a plus but not a requirement as we provide ... We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 ...
Sales Associate
Purcellville, VA · On-site
$12/hr
Medical
Dental
Vision
Life
Retirement
PTO
... join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Sales Associate
Purcellville, VA · On-site
$12/hr
Medical
Dental
Vision
Life
Retirement
PTO
... join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Customer Service/Sales
Ashburn, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Ashburn, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Chantilly, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Customer Service/Sales
Chantilly, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Customer Service/Sales
Midlothian, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Midlothian, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Mechanicsville, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Customer Service/Sales
Mechanicsville, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Customer Service/Sales
Chesapeake, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Chesapeake, VA · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Virginia Beach, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Customer Service/Sales
Virginia Beach, VA · On-site
$15 - $18/hr
Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service ...
Hardware Store Customer Service information
What is a hardware store customer service representative?
Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.
What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?
Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.
What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?
To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.
What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?
| Aspect | Hardware Store Customer Service | Hardware Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; product knowledge; sales skills |
| Work Environment | Retail store, customer-facing, team-oriented | Retail store, customer-facing, sales-driven |
| Employer & Industry Usage | Common in retail hardware stores, home improvement centers | Common in retail hardware stores, home improvement centers |
| Search & Comparison Intent | Focus on customer service roles, support tasks | Focus on sales, product recommendations, upselling |
While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
What are popular job titles related to Hardware Store Customer Service jobs in Virginia?
For Hardware Store Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hardware Store Customer Service jobs in Virginia look for?
The top searched job categories for Hardware Store Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Hardware Store Customer Service jobs?
Cities in Virginia with the most Hardware Store Customer Service job openings:
Ace Hardware Corporation rating
6.1
Based on 1,481 frontline employees who took The Breakroom Quiz
36th of 51 rated home improvement retailers
Job description
All applicants will complete a background check and a pre-employment drug screening.
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware
experience is a plus but not a requirement as we provide extensive training.
At Ace Hardware, we're independently owned and operated so helping our community is our number one priority.
Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun
environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a
future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear
communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
- Are you a hardware hero? Bring your knowledge and we'll teach you something new.
- Have a helpful attitude? We'll train you on hardware know-how that builds life skills.
- We train you from day one and the opportunities don't stop there.
What to expect:
- You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- Like working in a fast-paced and fun environment? We are high energy so time will fly.
- You'll be on your feet for most of your shift (6 to 8 hours).
- You must lift 25 to 30 lbs.
Pay, Benefits, and Perks:
- Employee discounts on product
- Free coffee, uniform shirts, vests, and more
Click through and start your journey with us now!
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: PART_TIMEWhat Ace Hardware Corporation employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ace Hardware
Sourced by ZipRecruiter
Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.
Industry
Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers
Company size
1,001 - 5,000 Employees
Headquarters location
Oak Brook, IL, US