Customer Service/Sales
Newark, DE · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service/Sales
Newark, DE · On-site
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales ...
Customer Service Specialist
Hockessin, DE · On-site
$18/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
Customer Service Specialist
Hockessin, DE · On-site
$18/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
Sales Associate: Dover, DE
Dover, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Sales Associate: Dover, DE
Dover, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Sales Associate: Selbyville, DE
Selbyville, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Sales Associate: Selbyville, DE
Selbyville, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Customer Service Specialist
Hockessin, DE · On-site
$17 - $22.50/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
Customer Service Specialist
Hockessin, DE · On-site
$17 - $22.50/hr
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
Customer Service Representative - Store (PT)
Wilmington, DE · On-site
$15.50 - $21/hr
Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional ...
Customer Service Representative - Store (PT)
Wilmington, DE · On-site
$15.50 - $21/hr
Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional ...
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Quick apply
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Sales Associate: Dover, DE
Dover, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Quick apply
Sales Associate: Dover, DE
Dover, DE · On-site
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Quick apply
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Customer Service Associate
Seaford, DE · On-site
$13.75 - $18.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Customer Service Associate
Smyrna, DE · On-site
$12.75 - $17.50/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Sales Associate: Selbyville, DE
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Quick apply
Sales Associate: Selbyville, DE
$15 - $17/hr
... the Ace Hardware team! In addition, we welcome and value bilingual candidates and strongly ... Their duties include greeting customers when they enter the store, helping customers find specific ...
Customer Service Representative
Dagsboro, DE · On-site
$14.50 - $19.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
Dagsboro, DE · On-site
$14.50 - $19.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
Dover, DE · On-site
$16 - $21.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
Dover, DE · On-site
$16 - $21.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$15.50 - $21.25/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$15.50 - $21.25/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$14.50 - $19.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$14.50 - $19.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
Selbyville, DE · On-site
$15.50 - $21.25/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
Selbyville, DE · On-site
$15.50 - $21.25/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$16 - $21.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Customer Service Representative
$16 - $21.75/hr
The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to ...
Bilingual Customer Service Specialist (Spanish)
Middletown, DE · On-site
$18/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Clean store equipment * Load/unload delivery trucks * Assist in making deliveries, as needed
Bilingual Customer Service Specialist (Spanish)
Middletown, DE · On-site
$18/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Clean store equipment * Load/unload delivery trucks * Assist in making deliveries, as needed
Hardware Store Customer Service information
What is a hardware store customer service representative?
Hardware store customer service representatives assist customers by providing product information, helping locate items, and answering questions about home improvement projects. They may also handle returns, process transactions, and ensure store shelves are stocked and organized. Their role is crucial in delivering a positive shopping experience and supporting customers with expert advice. Good communication skills and knowledge of hardware products are essential for this position.
What are some common challenges hardware store customer service representatives face, and how can they effectively handle them?
Hardware Store Customer Service representatives often encounter challenges such as assisting customers with complex product selections, managing high foot traffic during peak hours, and addressing product returns or complaints. To handle these effectively, it's important to have a solid understanding of the store's inventory, actively listen to customer needs, and communicate solutions clearly. Building product knowledge, remaining patient, and collaborating with team members for specialized questions can help ensure a positive customer experience and personal job satisfaction.
What are the key skills and qualifications needed to thrive as a hardware store customer service representative, and why are they important?
To thrive as a Hardware Store Customer Service representative, you need a solid understanding of hardware products, basic sales principles, and ideally a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and product lookup tools is typically required. Excellent communication, problem-solving abilities, and patience help you provide helpful guidance and build customer trust. These skills ensure customers receive accurate assistance and a positive shopping experience, which drives store success and repeat business.
What is the difference between Hardware Store Customer Service vs Hardware Sales Associate?
| Aspect | Hardware Store Customer Service | Hardware Sales Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; product knowledge; sales skills |
| Work Environment | Retail store, customer-facing, team-oriented | Retail store, customer-facing, sales-driven |
| Employer & Industry Usage | Common in retail hardware stores, home improvement centers | Common in retail hardware stores, home improvement centers |
| Search & Comparison Intent | Focus on customer service roles, support tasks | Focus on sales, product recommendations, upselling |
While both roles work in retail hardware stores and require customer interaction, Hardware Store Customer Service primarily focuses on assisting customers with inquiries, returns, and general support. In contrast, Hardware Sales Associates actively promote products, upsell, and drive sales. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.
What skills do you need to work at a hardware store customer service?
Hardware store customer service representatives need strong communication skills, basic product knowledge, and the ability to assist customers effectively. They should be able to operate point-of-sale systems, work well in a team, and handle multiple tasks in a fast-paced environment.
What are popular job titles related to Hardware Store Customer Service jobs in Delaware?
For Hardware Store Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Hardware Store Customer Service jobs in Delaware look for?
The top searched job categories for Hardware Store Customer Service jobs in Delaware are:
What cities in Delaware are hiring for Hardware Store Customer Service jobs?
Cities in Delaware with the most Hardware Store Customer Service job openings:
Home Depot rating
7.4
Based on 6,490 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail, manufacturing and personal services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US