Hardware Software Installation Technician Jobs (NOW HIRING)

Description

Unleash Your Potential

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. 

If this sounds like an environment where you can thrive, keep reading! 

The Mission

Leidos is seeking a Senior Lead Installation Technician to support a large enterprise IT contract. The Senior Lead Installation Technician will serve as a senior technical lead for end user technology refresh installation support of existing hardware, software, system configurations, and new system initiatives to ensure that the organization's information technology infrastructure is operating securely, reliably, and efficiently. This individual will work in a team environment to ensure mission needs are met and ensure functionality of customer capabilities across multiple projects, sites, and technical areas.

Primary Tasks

• Responsible for installation, configuration, decommissioning, and support of the customer’s end user devices. Lead installation teams while coordinating across multiple technical teams and interfacing with customers, Leidos program managers, and project managers. For entire projects, responsible for personnel and project management coordination during site installs. Assign personnel to various projects, direct their activities, evaluate their work, and provide technical oversight across concurrent installation efforts. Manage entire projects spanning multiple technical areas, working to achieve key project/program objectives and deliverables. Provides primary interface with contractor support service groups and customer stakeholders.
• Develops and leads technical solutions to complex problems impacting multiple technical areas or disciplines.
• Provides installation and advanced troubleshooting support for desktops (thin and thick clients), printers, monitors, KVMs, phones, scanners, and related peripheral devices.
• Establishes and enforces cable management and installation standards to ensure secure, supportable, and professional implementations.
• Deploys a wide variety of new hardware, software, and upgrades to existing installations.
• Confirms required security posture on all network equipment in accordance with DoD and local command mandates and requirements, including updates, STIGs, IOS upgrades, and other network security requirements.
• Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations.
• Plans, coordinates, and schedules installs to minimize disruption to customer operations and business workflow.
• Understands, implements, and follows processes in accordance with current policies and procedures.
• Leads, mentors, and develops junior installation technicians and provides guidance to less experienced professionals.
• Serves as a team lead or task lead and may oversee multiple teams or installation workstreams.
• Communicates status, risks, and recommendations to customer and program leadership and supports process improvement and execution planning.

Basic Qualifications

• Must be able to work independently as a primary customer interface, manage time effectively, prioritize problems, and provide reporting across multiple competing priorities and project demands.
• Strong verbal and written communication skills to effectively interface with military officials, managers, customer stakeholders, subcontractors, and technical teammates across multiple areas.
• Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
• Expert knowledge of IT and network security best practices and protocols, with the ability to apply advanced technical principles, theories, and concepts to complex operational environments.
• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).
• Education:
• Candidate must have a Bachelor's degree with 8 years of relevant experience, Master’s degree with 6 years, Associate’s degree with 10 years, or High School Diploma with 12 years.

Required Clearance:

• Due to the nature of the government contracts we support, US Citizenship is required.
• An active TS/SCI with polygraph is required for this position or TS/SCI and willingness to obtain and maintain a poly.

Travel

• Potentially up to 25% worldwide, majority in continental U.S.

Desired Qualifications

• 5+ years of experience leading or managing teams of IT professionals.
• Experience leading enterprise-scale installation, technology refresh, or site deployment efforts.
• Experience coordinating across multiple technical teams and customer organizations.
• Demonstrated ability to manage large projects or processes with moderate impact on program outcomes
   

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.