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With about 50 employees, AIS is a growing IT firm providing services and highly developed software ... computer technician field. Experience · 3 years of industry experience (networks, hardware ...

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Computer Hardware Software Technician information

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How much do computer hardware software technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for computer hardware software technician in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are Computer Hardware Software Technicians?

Computer Hardware Software Technicians are professionals who install, maintain, troubleshoot, and repair computer hardware and software systems. They work with various types of equipment, including desktops, laptops, servers, and peripheral devices, ensuring that both the physical components and the installed programs function correctly. Their responsibilities often include diagnosing technical issues, performing upgrades, configuring systems, and providing technical support to users. These technicians play a vital role in keeping businesses and individuals' technology running smoothly.

What is the difference between Computer Hardware Software Technician vs Network Support Specialist?

AspectComputer Hardware Software TechnicianNetwork Support Specialist
CredentialsCompTIA A+, certifications in hardware/software troubleshootingCompTIA Network+, Cisco CCNA
Work EnvironmentRepair shops, IT departments, on-site troubleshootingNetwork operations centers, client sites, remote support
Employer & IndustryIT service providers, corporate IT departments, retailTelecommunications, enterprise networks, data centers

The main difference is that Computer Hardware Software Technicians focus on diagnosing and repairing hardware and software issues, while Network Support Specialists primarily manage and troubleshoot network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

What are some common challenges a Computer Hardware Software Technician might face when troubleshooting mixed hardware and software issues?

A Computer Hardware Software Technician often encounters challenges when diagnosing problems that could stem from either hardware failures or software conflicts. Distinguishing between these causes requires systematic testing, strong analytical skills, and up-to-date knowledge of both operating systems and hardware components. Technicians may also face the added complexity of working with legacy systems, proprietary devices, or integrating new technologies into existing environments. Collaboration with IT teams, clear communication with end-users, and continuous learning are essential to effectively resolve these multifaceted issues.

What are the key skills and qualifications needed to thrive as a Computer Hardware Software Technician, and why are they important?

To thrive as a Computer Hardware Software Technician, you need strong troubleshooting abilities, knowledge of computer architecture, and typically a diploma or certification in IT or electronics. Familiarity with diagnostic tools, operating systems, and hardware repair software is essential, along with certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Strong problem-solving skills, attention to detail, and effective communication set top technicians apart when working with users and team members. These skills ensure efficient diagnosis, repair, and maintenance of computer systems, minimizing downtime and supporting organizational productivity.
More about Computer Hardware Software Technician jobs
What cities are hiring for Computer Hardware Software Technician jobs? Cities with the most Computer Hardware Software Technician job openings:
What job categories do people searching Computer Hardware Software Technician jobs look for? The top searched job categories for Computer Hardware Software Technician jobs are:
Infographic showing various Computer Hardware Software Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,473 per year, or $21.9 per hour.
Senior Hardware/Software Technician

Senior Hardware/Software Technician

Chenega MIOS

Washington, DC • On-site

Other

Posted 21 days ago


Job description

Senior Hardware/Software Technician
  • Washington, DC

Senior Hardware/Software Technician
Washington, DC
C-CDAS-24-014
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.
The Senior Hardware/Software Technician supports monitors, tests, and troubleshoots hardware and software problems with the SSP network.
Duties and Responsibilities:
  • Recommend and schedule repairs.
  • Provide end-user support for all SSP network-based applications.
  • Install and configure workstations, laptops, and iPhones.
  • Troubleshoot VPN issues with SSP-furnished equipment.
  • Provide Windows operating system support - Windows 10 installation, patching, troubleshooting, and deployment.
  • Research and troubleshoot issues with Microsoft Office 2010/2013/2016.
  • Install and troubleshoot issues with a variety of SSP-specific developed and 3rd party software.
  • Collaborate with other onsite contractors to manage and contain network spillages.
  • Work with the SPCIO office to prepare for IT Accreditation and cyber security inspections.
  • Provide guidance and mentorship to junior technicians or IT staff.
  • Independently diagnose and resolve complex hardware and software issues.
  • Use critical thinking and problem-solving skills to determine the root causes and implement effective solutions.
  • Plan and manage IT projects independently, including resource allocation, timelines, and risk assessment, to ensure successful project completion.
  • Independently maintain comprehensive records and documentation of IT configurations, changes, and incidents. Use this information for auditing, reporting, and decision-making purposes.
  • Manage IT budgets and make decisions regarding expenditures, including procurement of hardware and software licenses, within budget constraints.
  • Other duties as assigned.

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
  • Associate degree or bachelor's degree (preferred) from an accredited institution.
  • High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree.
  • 5+ years of IT systems support experience.
  • IT certifications: CompTIA Certification A+, Network+ or Security+.
  • Secret clearance required.

Knowledge, Skills, and Abilities:
  • Ability to make informed and independent decisions that impact the efficiency, security, and functionality of the technology infrastructure.

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News-
Tips from your Talent Acquisition team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site -
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Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at . If you are having technical issues or need an accommodation, please e-mail us at . Every effort will be made to respond within 24 business hours.
( .Native preference under PL 93-638. Drug-free workplace.
We participate in the E-Verify Employment Verification Program ( .
Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program