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Hardware Department Associate Jobs in Virginia (NOW HIRING)

Every job at Ace Peninsula Hardware ultimately impacts the customer directly or indirectly ... Train and review all sales associates in ordering procedures and current stock levels * Participate ...

Every job at Ace Peninsula Hardware ultimately impacts the customer directly or indirectly ... Train and review all sales associates in ordering procedures and current stock levels * Participate ...

Position Summary The primary responsibility for all positions with Ace Hardware of Vienna is to ... departments is strongly desired. Bilingual (Spanish) verbal and written communication skills ...

Position Summary The primary responsibility for all positions with Ace Hardware of Vienna is to ... departments is strongly desired. Bilingual (Spanish) verbal and written communication skills ...

Department Supervisor

Reston, VA

$21.25 - $24/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Winchester, VA

$20 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Williamsburg, VA

$19.75 - $22/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

South Hill, VA

$19.75 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Fairfax, VA

$21 - $23.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

South Hill, VA · On-site

$19.75 - $22.25/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Danville, VA

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Virginia Beach, VA

$19.50 - $21.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Ashland, VA

$19.25 - $21.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Manassas, VA

$20.50 - $23/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Fairfax, VA

$21 - $23.50/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Department Supervisor

Virginia Beach, VA

$19.50 - $21.75/hr

Department Supervisors lead, train, coach and develop associates in each department to ensure ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

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Hardware Department Associate information

What is the difference between Hardware Department Associate vs Hardware Technician?

AspectHardware Department AssociateHardware Technician
Required CredentialsHigh school diploma or equivalent; some certifications may be preferredTechnical certifications (e.g., CompTIA A+), relevant training
Work EnvironmentRetail stores, warehouses, or distribution centersRepair shops, IT departments, or service centers
Employer & Industry UsageElectronics retailers, warehouses, and supply chain companiesIT companies, hardware repair services, and tech support
Common Search & Comparison IntentUnderstanding entry-level hardware roles in retail or distributionTechnical repair and troubleshooting of hardware devices

The main difference is that a Hardware Department Associate typically works in retail or distribution environments focusing on customer service and inventory management, while a Hardware Technician performs technical repairs and troubleshooting of hardware devices. Both roles require some technical knowledge, but the Technician role usually demands more specialized certifications and hands-on technical skills.

What are Hardware Department Associates?

Hardware Department Associates are retail employees who work in the hardware section of a store, such as a home improvement or hardware retailer. Their primary duties include assisting customers in finding products, providing information about tools and materials, restocking shelves, and maintaining the cleanliness and organization of the department. They may also help with inventory management and occasionally operate cash registers. Good communication skills and a basic knowledge of hardware products are essential for this role.

What are some common challenges faced by Hardware Department Associates, and how can they be managed effectively?

Hardware Department Associates often face challenges such as keeping up with a wide variety of product knowledge, managing inventory, and assisting customers with diverse and sometimes complex needs. Staying updated on the latest tools and materials, as well as regularly reviewing product information, can help associates provide accurate recommendations. Effective time management and maintaining clear communication with team members are also essential for staying organized and delivering excellent customer service, especially during busy periods.

What are the key skills and qualifications needed to thrive as a Hardware Department Associate, and why are they important?

To thrive as a Hardware Department Associate, you need strong product knowledge, basic math skills, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) terminals, and barcode scanners is typically required. Excellent communication, problem-solving, and teamwork are essential soft skills for assisting customers and collaborating with colleagues. These abilities ensure efficient operations, accurate transactions, and a positive customer experience in a fast-paced retail environment.
What are popular job titles related to Hardware Department Associate jobs in Virginia? For Hardware Department Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hardware Department Associate jobs in Virginia look for? The top searched job categories for Hardware Department Associate jobs in Virginia are:
What cities in Virginia are hiring for Hardware Department Associate jobs? Cities in Virginia with the most Hardware Department Associate job openings:
Infographic showing various Hardware Department Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Dept Manager

$15 - $18/hr

Full-time

Posted 20 days ago


Ace Hardware Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 1,467 frontline employees who took The Breakroom Quiz

35th of 50 rated home improvement retailers


Job description

DepartmentManagerSummary

The primary responsibility of the department manager is to focus on the customer while maintaining inventory and operating

efficiencies to ensure all customers are receiving the highest levels of customer service. Create a culture that

concentrates on service through inventory and operating standards. Every job at Ace Peninsula Hardware ultimately impacts the customer directly or indirectly.

Customers are the reason we are here; without them we wouldn't be Every team member at Ace Peninsula

Hardware is expected to pledge to keep the customer first and foremost regardless of his or her job. The promise we make to every customer is,

"We pledge to be Ace Helpful.

Helping you is the most important thing we have to do today." This promise

guides you to choose actions that best meet the customer's needs.

Other responsibilities will include, but

are not limited to the following:

Office Operations
  • Oversee employee training program within their department
  • Develop the weekly work schedule
  • Maintain record keeping integrity
Store Operations
  • Instill the operating culture to offer legendary customer service
  • Open and close the store
  • Develop a task list for staff based on the store managers' objectives.
  • Train and review all sales associates in ordering procedures and current stock levels
  • Participate in store, safety, training meetings
  • Ensure inventory is stocked, and zero outs, rain checks, and make sure special orders are called and pulled from the back room
  • Resolve customer and associate complaints in a timely and satisfactory manner set to situation and company policies
  • Set a positive example by following company procedures and positive communication
  • Be proficient in all store technology (ie, ACENET, POS computer)
  • Handle all maintenance
  • Handle all supply ordering
  • Be alert for all safety and emergence guidelines
  • Manage the Wow and Customer Engagement programs (if applicable)
  • Work with store manager to ensure that Customer First initiatives are implemented and sustained
  • Promote the Ace Rewards program
  • Perform cashier duties and approvals of other cashiers when needed

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ace Hardware logo

About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US