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Hardware Associate Jobs in Ohio (NOW HIRING)

Coler Healthcare Ltd

Hardware Associate

Crooksville, OH

$13.50 - $15.50/hr

Part-Time Hardware Associate Job Title: Part-time Hardware Associate Department: Sales Immediate Supervisor Title: Store Manager General Summary: A non-exempt position responsible for greeting and ...

Path Robotics

Hardware Technician

Columbus, OH · On-site

As a Hardware Technician, you will be building cutting-edge hardware. You will be working hands-on ... Technical training/Trade School certification/ Associate degree in Engineering Tech/BS Engineering ...

Path Robotics

Hardware Technician

Columbus, OH · On-site

As a Hardware Technician, you will be building cutting-edge hardware. You will be working hands-on ... Technical training/Trade School certification/ Associate degree in Engineering Tech/BS Engineering ...

Ace Hardware

Sales Associate

Cincinnati, OH · On-site

$13.50 - $18.25/hr

Ace Hardware - Immediate Sales Associate Needed Are you an outgoing, friendly, and helpful individual? Do you thrive in a fast-paced and fun environment? Join Ace Hardware as a Sales Associate and ...

Ace Hardware

Sales Associate

Sylvania, OH · On-site

$13 - $18/hr

Ace Hardware - Immediate Sales Associate Needed Are you outgoing, friendly, and helpful? Do you enjoy assisting customers and making a difference in your community? Ace Hardware, your local hardware ...

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Hardware Associate information

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What are the most commonly searched types of Hardware jobs in Ohio? The most popular types of Hardware jobs in Ohio are:
What cities in Ohio are hiring for Hardware Associate jobs? Cities in Ohio with the most Hardware Associate job openings:
Hardware Associate jobs near you

Hardware Associate

Coler Healthcare Ltd

Crooksville, OH

$13.50 - $15.50/hr

Part-time

Re-posted 3 days ago

Job description

Part-Time Hardware Associate

Job Title: Part-time Hardware Associate

Department: Sales

Immediate Supervisor Title: Store Manager

General Summary: A non-exempt position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. This position is also responsible for receiving telephone calls and answering customer inquiries in the same manner.

Essential Job Responsibilities:

  1. Greet and serve customers in a timely, friendly, and professional manner.
  2. Answer customers' questions about hardware and other merchandise and advise customers on merchandise selection.
  3. Keep assigned area neat and clean as well as stocked and faced.
  4. Be able to operate all aspects of the POS system.
    1. Process sales
    2. Process returns
    3. Process checks
    4. Process payment on accounts
    5. Process payment by credit card
  5. Accurately make change.
  6. Be aware of and promote store incentive programs such as Customer Loyalty Card and be able to activate gift cards.
  7. Process Food Stamps and WIC payments (where applicable)
  8. Know how to operate and troubleshoot digital photo processor.
  9. Know proper store closing processes including lock up procedure.
  10. Be able to operate key cutting equipment.
  11. Unload merchandise shipments
  12. Other duties as assigned by management.

Education: High school diploma or equivalent.

Experience: One year of experience as a cashier or in a customer service position.

Performance Requirements:

Knowledge:

  1. Knowledge of hardware, tools and other related store merchandise
  2. Knowledge of organization services available to customers.
  3. Knowledge of current laws requiring identification and age verification for the sale of beer, wine, and cigarettes.
  4. Knowledge of product location within the store to be able to direct customers.

Skills:

  1. Ability to answer customers’ questions related to hardware, tools and other related store merchandise.
  2. Ability to use a multi-line phone system, including transferring calls and paging.
  3. Ability to make change accurately.
  4. Ability to learn the proper use of mechanical equipment utilized in this position.

Abilities:

  1. To calm or defuse irate customers by working with them to identify concerns.
  2. To handle stressful situations in a professional manner.

Equipment Operated: Standard retail machines to include POS system, telephones, copy machines, fax machines, digital photo processer (where applicable), lottery machines, and key cutting machines (where applicable).

Work Environment: This position is in a fast-paced, retail environment. Occasional evening and weekend work.

Mental/Physical Requirements: Involves standing and walking 90% of the time.