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Harbour Jobs (NOW HIRING)

Harbour Club

Cocktail Server

Miami Beach, FL · On-site

Cocktail Server Harbour Club - Miami Beach, FL Founded by industry veterans James Julius (Annabel's, Major Food Group) and Executive Chef Michele Esposito (Forte Dei Marmi, Casa Tua), Harbour Club ...

Harbour Dental Care

Dental Office Manager

Jacksonville, FL · On-site

$60K - $67K/yr

Harbour Dental Care is a private dental practice that empowers confidence by removing barriers to provide premiere experiences across our 9 locations. We're opening a brand new office , and this is ...

Harbour Mechanical

Be Seen First

Field Project Manager - Commercial HVAC

New York, NY · On-site

$100K - $150K/yr

Harbour Mechanical * Location: Tri-State Area (Primarily Manhattan/NYC) * Job Type: Full-Time * Salary Range: $100,000 - $150,000 (Commensurate with experience) About Harbour Mechanical At Harbour ...

Urgent

TRACY HARBOUR FISH & CHIPS

Cook-Kitchen helper

Tracy, CA

$17.25 - $22/hr

Tracy Harbour Fish and Chips LLC, located in Tracy, CA, is looking for a dedicated Cook-Kitchen Helper to join our crew. If you have a passion for food and enjoy working in a fast-paced environment ...

Harbour Club

Restaurant Manager

Miami Beach, FL · On-site

$70K - $80K/yr

Restaurant Manager Founded by industry veterans James Julius (Annabel's, Major Food Group) and Executive Chef Michele Eposito (Forte Dei Marmi, Casa Tua), Harbour Club Miami is a premier destination ...

The Harbour

DCFS Residential Supervisor

Park Ridge, IL · On-site

$52K/hr

For over 50 years, The Harbour, Inc. has provided emergency housing, transitional living programs, and supportive resources to youth experiencing homelessness in the Chicagoland region. We are ...

Harbour Mechanical

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Field Project Manager - Commercial HVAC

New York, NY · On-site

$100K - $150K/yr

Harbour Mechanical * Location: Tri-State Area (Primarily Manhattan/NYC) * Job Type: Full-Time * Salary Range: $100,000 - $150,000 (Commensurate with experience) About Harbour Mechanical At Harbour ...

Urgent

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Harbour information

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$12

$18

$22

How much do harbour jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for harbour in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Harbour Master, and why are they important?

To thrive as a Harbour Master, you need solid knowledge of maritime regulations, port operations, and safety protocols, often supported by maritime certifications and significant experience in port management. Familiarity with vessel traffic systems, port management software, and emergency response tools is typically required. Strong leadership, decision-making, and communication skills are vital for coordinating staff and liaising with stakeholders. These competencies ensure safe, efficient harbour operations and compliance with regulatory standards.

What is the difference between Harbour vs Dockworker?

AspectHarbourDockworker
CertificationsHarbour certifications, safety trainingDockworker safety and equipment training
Work EnvironmentHarbours, port facilitiesDockside, shipping yards
Industry UsageMaritime, shipping, logisticsShipping, freight handling
Job FocusSupervising port operations, managing cargoLoading/unloading ships, cargo handling

Harbour roles typically involve overseeing port operations and managing cargo logistics, often requiring supervisory skills and certifications. Dockworkers focus on physically loading and unloading ships, with hands-on cargo handling. While both work in maritime environments, harbours have a broader operational scope, whereas dockworkers are primarily involved in cargo movement.

What are harbour jobs?

Harbour jobs refer to positions related to the operation and management of harbours, which are areas where ships dock to load and unload cargo or passengers. Common harbour jobs include dock workers, harbour masters, crane operators, security personnel, and maintenance staff. These roles are essential for ensuring the safe, efficient, and secure handling of goods and vessels in and out of the harbour. Many harbour jobs require knowledge of safety regulations, teamwork, and physical stamina. Working in a harbour can be demanding but offers opportunities in logistics, transportation, and maritime industries.

What are some typical challenges faced by harbour workers, and how can they be managed effectively?

Harbour workers often face challenges such as handling heavy cargo, working in varying weather conditions, and coordinating with multiple teams to ensure smooth port operations. Effective communication and adherence to safety protocols are crucial for managing these challenges. Additionally, being adaptable and proactive in responding to schedule changes or equipment malfunctions helps maintain workflow efficiency and minimizes downtime.
More about Harbour jobs
What cities are hiring for Harbour jobs? Cities with the most Harbour job openings:
What states have the most Harbour jobs? States with the most job openings for Harbour jobs include:
What job categories do people searching Harbour jobs look for? The top searched job categories for Harbour jobs are:
Harbour jobs near you
Infographic showing various Harbour job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $37,833 per year, or $18.2 per hour.

Customer Service Representative

Shop Harbour

Fountain Valley, CA • On-site

$17.50 - $24/hr

Full-time

Posted 4 days ago

Job description


Summary:

As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every interaction reflects Harbour’s brand promise of exceptional care.
You’ll work closely with the Customer Service Lead and Director of Customer Experience to deliver outstanding service, uphold Harbour’s standards, and identify opportunities to improve processes and elevate the customer journey.

Responsibilities:
  • Provide responsive, empathetic, and accurate support to web, store, and trade clients via phone, email, and live chat.
  • Manage customer inquiries related to orders, deliveries, product information, returns, and trade account support.
  • Resolve issues efficiently while maintaining Harbour’s tone, professionalism, and brand values.
  • Accurately document customer interactions in NetSuite and Hiver, ensuring records are complete and up to date.
  • Collaborate with internal teams (logistics, warehouse, retail, e-commerce, and finance) to track, resolve, and communicate updates.
  • Escalate complex or high-priority issues to the Customer Service Lead when appropriate.
  • Support process improvements and share insights that enhance the customer experience.
  • Maintain up-to-date product and brand knowledge to offer thoughtful, informed assistance.
  • Contribute to a positive team culture built on collaboration, care, and customer focus.
Qualifications:
  • 1–3 years of customer service experience in retail, e-commerce, or trade/wholesale environments.
  • Strong written and verbal communication skills.
  • Empathy, patience, and sound problem-solving abilities.
  • Proficiency with NetSuite, Hiver, and Shopify (or similar systems).
  • Excellent attention to detail and data accuracy.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A proactive, team-oriented attitude and genuine passion for helping customers.
  • Experience in Business, Communications, or related field.
  • Experience supporting trade or wholesale accounts.
  • Familiarity with omni-channel retail operations.
  • Flexibility to work weekends or extended hours during peak sales periods.
Performance Metrics/KPI's
  • Customer Satisfaction (CSAT) and response time.
  • First Contact Resolution rate.
  • Accuracy and quality of customer documentation.
  • Collaboration and communication with internal teams.
  • Consistency in delivering Harbour’s service standards and tone.
About Harbour Outdoor:
Harbour is a family-owned global design brand rooted in nearly fifty years of craftsmanship and heritage. Founded in 1976 by master blacksmith Jim Condos, Harbour has grown from a small Sydney workshop into an internationally recognized luxury outdoor furniture company, still led by multiple generations of the Condos family.
We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide.

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