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Hap Jobs in Rochester, MI (NOW HIRING)

FastTek

Customer Services Specialist

Farmington Hills, MI · On-site

$16.75 - $22.25/hr

Educate members and prospective members to promote HAP as the health care coverage of choice. Duties and Responsibilities: * Respond to inquiries by telephone, mail and in person; research and answer ...

OpTech LLC

Customer Services Specialist

Ferndale, MI · On-site

$15.75 - $21/hr

... all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support ...

FastTek

Customer Services Specialist

Farmington Hills, MI · On-site

$16.75 - $22.25/hr

Educate members and prospective members to promote HAP as the health care coverage of choice. Duties and Responsibilities: * Respond to inquiries by telephone, mail and in person; research and answer ...

FastTek

Customer Services Specialist

Farmington Hills, MI

$16.75 - $22.25/hr

Educate members and prospective members to promote HAP as the health care coverage of choice. Duties and Responsibilities: * Respond to inquiries by telephone, mail and in person; research and answer ...

FastTek

Customer Services Specialist

Farmington, MI

$16.75 - $22.25/hr

Educate members and prospective members to promote HAP as the health care coverage of choice. Duties and Responsibilities: * Respond to inquiries by telephone, mail and in person; research and answer ...

FastTek

Customer Services Specialist

Farmington Hills, MI · On-site

$16.75 - $22.25/hr

Educate members and prospective members to promote HAP as the health care coverage of choice. Duties and Responsibilities: * Respond to inquiries by telephone, mail and in person; research and answer ...

Great Clips, Inc.

Hair Stylist

Macomb, MI

Competitive starting wage, IRA Retirement Savings Plan with 3% match, HAP Group Insurance, paid vacations and personal days and more! Let's make hair magic happen together! Contact Terrie @ 810 656 ...

Great Clips, Inc.

Part-Time Hair Stylist

Macomb, MI

Competitive starting wage, IRA Retirement Savings Plan with 3% match, HAP Group Insurance, paid vacations and personal days and more! Let's make hair magic happen together! Contact Terrie @ 810 656 ...

Great Clips

Hair Stylist

Macomb, MI

Competitive starting wage, IRA Retirement Savings Plan with 3% match, HAP Group Insurance, paid vacations and personal days and more! Let's make hair magic happen together! Contact Terrie @ 810 656 ...

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All JobsHap JobsHap Jobs in Rochester, MI

Hap information

See Rochester, MI salary details

$23

$55

$81

How much do hap jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for hap in Rochester, MI is $55.37, according to ZipRecruiter salary data. Most workers in this role earn between $42.93 and $66.39 per hour, depending on experience, location, and employer.

What are 'Hap' jobs?

The term 'Hap' is not widely recognized as a standard job title in most industries. It is possible that 'Hap' refers to a specific internal role within a company, an acronym, or a typo. To provide accurate information, please clarify the context or check for alternative spellings. If you are referring to a particular organization or field, more details may help in identifying the job responsibilities associated with 'Hap.'

What is the difference between Hap vs Medical Assistant?

AspectHapMedical Assistant
Required CredentialsCertification or training in health administration or related fieldsCertified or registered through programs like CMA or RMA
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Employer & Industry UsageHealthcare administration, patient coordinationPatient care, clinical support
Common Search & ComparisonHap vs Medical Assistant

Haps typically focus on health administration and patient coordination, often requiring certification in healthcare management. Medical Assistants perform clinical and administrative tasks directly supporting patient care. While both roles work in healthcare settings, Haps are more administrative, whereas Medical Assistants are involved in hands-on clinical duties.

What are the key skills and qualifications needed to thrive as a Health and Safety Professional, and why are they important?

To thrive as a Health and Safety Professional, you need a solid understanding of occupational health regulations, risk assessment, and compliance, usually supported by a relevant degree or certification such as NEBOSH or OSHA. Familiarity with safety management systems, incident reporting tools, and auditing software is typically required. Strong attention to detail, communication, and problem-solving skills help you effectively promote safe practices and engage stakeholders. These qualifications are crucial to minimize workplace hazards, ensure legal compliance, and foster a culture of safety.

What are some common challenges faced by HAP (Housing Assistance Program) coordinators when working with clients and landlords?

HAP coordinators often encounter challenges such as navigating complex eligibility requirements, managing high caseloads, and addressing communication barriers between clients and landlords. They must balance the needs of clients seeking stable housing with program regulations and funding limitations. Building strong relationships with both landlords and clients is key, as is staying updated on local housing market trends and policy changes. Team collaboration and problem-solving skills are essential for overcoming obstacles and ensuring successful housing placements.
What job categories do people searching Hap jobs in Rochester, MI look for? The top searched job categories for Hap jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Hap jobs? Cities near Rochester, MI with the most Hap job openings:
Hap jobs near you
Infographic showing various Hap job openings in Rochester, MI as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $115,177 per year, or $55.4 per hour.
Manager Provider Performance Improvement (Hybrid/Troy, MI) - Health Alliance Plan

Manager Provider Performance Improvement (Hybrid/Troy, MI) - Health Alliance Plan

HAP (Health Alliance Plan)

Troy, MI

Other

Posted 10 days ago

Job description

This position will require at least 3 days in person at the HAP building in Troy and/or at provider locations.

GENERAL SUMMARY:

The Manager of Provider Performance Improvement will be responsible for oversight of provider performance and APM programming, including pay-for-performance planning and value-based contract strategy, overseeing a team tasked with coordinating, achieving, supporting and maintaining performance goals as it relates to quality and cost efficiency measures. Responsible for developing and implementing all initiatives designed to achieve and maintain quality outcomes.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

  • Lead efforts to increase and maximize Quality and cost efficiency outcomes by developing short and long-term strategy across applicable departments that understands the impacts of health care operations, process improvement and business analysis.
  • Oversee a team of Quality Provider Performance Liaisons tasked with working directly with provider groups on performance improvement. Supports team in compiling reporting, dashboards, improvement plans, and presentation materials for internal and external audiences.
  • Design, implement, and manage comprehensive provider incentives programs in compliance with CMS regulations to improve HEDIS rates, cost efficiency, and APM business goals.
  • Oversee and report on interventions for specific quality measures and maintain strategy for measurable impact.
  • Provides expertise, direction and coordination of the health plan's APM programs.
  • Present to internal and external leadership and executive boards with overall status reports on scope of oversight including any issues that may impact the organization.
  • Participate in quality and population health workgroups as needed with internal and external entities to drive health plan goals/ targets as it relates to APM and provider engagement work.
  • Lead complex initiatives to a successful conclusion and ensure that project resources are utilized in an effective and efficient manner.
  • Develop and maintain positive and mutually beneficial customer relationships with internal (Plan Management, Pharmacy, Customer Service, etc.) and external stakeholders and customers (provider groups, vendors, auditor, etc.).
  • Manage vendor relationships as needed.
  • Ensures accuracy and compliance with all applicable regulatory requirements.
  • Maintain a current knowledge of local, regional, and national efforts and best practices in quality management and APM research, and support efforts to position HAP as a national presence in the field.
  • Lead team to meet departmental goals and objectives. Effectively oversee departmental work and responsibilities. Develop, maintain, and improve workflow
    processes which achieve departmental and HAP targets and timeframes, which positively impact customer satisfaction.
  • Support the planning, development and implementation of strategic medical management and/or network management initiatives.
  • Coordinate and support improvement activities and optimize efficiencies between the HEDIS and Risk Adjustment teams at HAP.
  • Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor's degree in healthcare, Business Administration or related field.
  • Master's degree in healthcare, Business Administration, Healthcare Administration, Healthcare Policy, Public Health or a related field is preferred.
  • Minimum of six (6) years of experience in the health care field, including at least four (4) years of experience in quality measurement, performance outcome improvement, and publicly reported programs.
  • Minimum of three (3) years of experience in leading staff in projects or supervisory/management position.
  • Minimum of three (3) years of experience with Medicare 5-Star strongly preferred.
  • At least four (4) years' experience in a managed care setting preferred.
  • Experience in writing reports for senior leadership and professional audiences.
  • Excellent quantitative and qualitative analytical skills.
  • Demonstrated verbal and written communication skills at a professional level.
  • Ability to work autonomously, cooperatively, and with flexibility in a complex environment.
  • Organizational skills to manage multiple projects and frequent changes.
  • Ability to persuade, provide direction to, and garner support from others using excellent interpersonal skills.
  • Ability to work with minimal supervision, be decisive and achieve goals in expected time frames.
  • Knowledge of the health care industry, health maintenance organizations, and health care delivery systems.
  • Knowledge of business intelligence applications, data, and tools.
  • Knowledge of quality management and measurement principles and techniques in managed care.
  • Knowledge of regulatory standards and programs (CMS, NCQA, FEHB, and HEDIS).
  • Knowledge of performance improvement methodologies.
Additional Information
  • Organization: HAP (Health Alliance Plan)
  • Department: Provider Contracting
  • Henry Ford Health Location: HAP (Health Alliance Plan) 
  • Shift: Day Job
  • Union Code: Not Applicable

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