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Hampton Inn Suites Jobs in Indiana (NOW HIRING)

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Hampton Inn & Suites Muncie is currently hiring for a Part-time Front Desk Agent. This position is responsible for providing exceptional service to guests during their stay. The primary focus is on ...

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Hampton Inn & Suites Muncie is currently hiring for a Part-time Front Desk Agent. This position is responsible for providing exceptional service to guests during their stay. The primary focus is on ...

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Hampton Inn & Suites Muncie is currently hiring for a Part-time Front Desk Agent. This position is responsible for providing exceptional service to guests during their stay. The primary focus is on ...

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Hampton Inn & Suites Muncie is currently hiring for a Part-time Front Desk Agent. This position is responsible for providing exceptional service to guests during their stay. The primary focus is on ...

Front Desk

Valparaiso, IN · On-site

$12.25 - $15.25/hr

* Must be 21 years or older * Must be available weekends/holidays Incentive Program * $250 bonus after 90 days * $500 bonus after 6 months * Annual COL increases POSITION SUMMARY: Responsible for ...

Housekeeper

Valparaiso, IN · On-site

$12 - $15.25/hr

* Must be 18 years or older * Must be willing to work overnight * Must be available holidays Incentive Program * $250 bonus after 90 days * $500 bonus after 6 months POSITION SUMMARY : Cleans guest ...

Hotel Houseman

Speedway, IN · On-site

$12.50 - $14.75/hr

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail, adding up to an experience our guests ...

Hotel Houseman

Speedway, IN

$12.75 - $15.25/hr

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail, adding up to an experience our guests ...

The Cluster Sales Manager is responsible for leading and developing a proactive sales effort with group business, leisure market, social, military, educational, religious, fraternal and sports market ...

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Hampton Inn Suites information

See Indiana salary details

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How much do hampton inn suites jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for hampton inn suites in Indiana is $14.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $15.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hampton Inn & Suites Front Desk Agent, and why are they important?

To thrive as a Front Desk Agent at Hampton Inn & Suites, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with hotel management software like Opera or OnQ, as well as basic computer proficiency, is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for creating positive guest experiences. These skills ensure smooth operations, guest satisfaction, and uphold the brand's reputation for quality service.

What are some common challenges faced by front desk staff at Hampton Inn Suites, and how can they be managed effectively?

Front desk staff at Hampton Inn Suites often encounter challenges such as managing guest expectations during busy periods, handling last-minute reservation changes, and resolving guest concerns efficiently. Effective communication, strong organizational skills, and familiarity with the property management system are crucial for addressing these challenges. Continuous training, support from the management team, and teamwork with housekeeping and maintenance departments help ensure smooth operations and high guest satisfaction.

What are Hampton Inn & Suites employees responsible for?

Employees at Hampton Inn & Suites are responsible for ensuring guests have a comfortable and enjoyable stay. This includes roles such as front desk staff assisting with check-in and check-out, housekeeping maintaining clean rooms, and management overseeing operations. Team members may also handle guest inquiries, resolve issues, and provide information about hotel amenities and local attractions. The overall goal is to deliver excellent customer service in a friendly and welcoming environment.
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What job categories do people searching Hampton Inn Suites jobs in Indiana look for? The top searched job categories for Hampton Inn Suites jobs in Indiana are:
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$13.50 - $17.25/hr

Part-time

Posted yesterday


Job description

Hampton Inn & Suites Muncie is currently hiring for a Part-time Front Desk Agent.  This position is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. 

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information. 
  • Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members. 
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. 
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. 
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. 
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. 
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service. 
  • Assist guests with luggage upon arrival and departure. 
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. 
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. 
  • Be aware of and prepare for incoming VIP guests. 
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. 
  • Exhibit a positive and cooperative attitude as part of the team. 
  • Communicate effectively with coworkers and contribute to a supportive work environment. 
  • Handle and account for keys properly. 
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers. 
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. 
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards 

Qualifications: 

Education: High School diploma or equivalent. 

Experience: Prior experience in a customer service role preferred. 

  • Strong verbal and written communication skills. 
  • Basic computer skills. 
  • Knowledge of the hotel, its services, and the surrounding area. 
  • Ability to stand for extended periods, up to 8 hours. 
  • Ability to lift up to 15 lbs on occasion. 
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.Â