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H&R Block Csp Jobs (NOW HIRING)

H&R Block

Acquisition CSP

Waupaca, WI

$14.25 - $18.25/hr

The CSP (Client Service Professional)- is responsible for welcoming clients, identifying, and ... Uses H&R Block systems to schedule and confirm appointments, check in clients, match clients to the ...

Brooklyn Workforce1

H&R Block

New York, NY

$18/hr

Successful completion of the H&R Block Tax Knowledge Assessment1 * Experience in accounting, finance, bookkeeping or tax * Experience completing individual returns * Experience working in a fast ...

H&R Block

Block Advisors CSP

Arlington Heights, IL · On-site

$11 - $27/hr

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Patchogue, NY

$17 - $27/hr

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

New Hope, MN

$16.37 - $27/hr

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Chicago, IL

$11 - $27/hr

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Southaven, MS · On-site

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Winchester, VA

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Lexington, KY

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Virginia Beach, VA

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Manawa, WI

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisors CSP

Fayetteville, NC

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Day to day, you'll... * Answer phones and greet clients in a ...

H&R Block

Block Advisor Tax Advisor

Belmont, CA · On-site

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Vancouver, WA

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Littleton, CO

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Plainsboro, NJ

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Everett, WA

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

New York, NY

$80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Williamsville, NY

$80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

H&R Block

Block Advisor Tax Advisor

Dedham, MA

$11 - $80/hr

Block Advisors is an H&R Block brand that redefined the tax preparation experience for individuals and small businesses with complex tax and business service needs. We assist our clients in reaching ...

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H R Block Csp information

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How much do h&r block csp jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for h&r block csp in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

Is HR Block as good as CPA?

H&R Block Certified Public Accountants (CPAs) are licensed professionals with extensive accounting training and certification, while H&R Block tax preparers or customer service professionals (CSPs) typically have less formal accounting education. The CPA designation signifies a higher level of expertise and is often required for complex financial or auditing work, whereas CSPs focus on tax preparation and client service under supervision. The roles differ in scope, responsibilities, and required credentials, making them not directly comparable as equal positions.

What are the key skills and qualifications needed to thrive in the H&R Block Csp position, and why are they important?

To thrive as an H&R Block CSP (Client Service Professional), you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with appointment scheduling software, point-of-sale systems, and basic office technology is typically required. Strong communication, problem-solving abilities, and a professional demeanor help candidates excel in fast-paced, client-facing environments. These competencies ensure efficient office operations, positive client interactions, and support for tax professionals during the busy tax season.

What does a typical workday look like for an H&R Block Client Service Professional (CSP)?

As an H&R Block CSP, your typical workday involves greeting clients, managing appointment schedules, handling incoming calls, and supporting tax professionals with administrative tasks. You'll process payments, maintain office organization, and ensure client documents are properly scanned and filed. Teamwork is key, as you'll collaborate closely with both clients and tax experts to keep daily operations running smoothly. The role can be especially fast-paced during tax season, providing valuable exposure to office administration and client service in a professional setting.

What is a CSP in HR block?

A CSP at H&R Block stands for Client Service Professional, a role responsible for assisting clients with tax preparation, customer service, and administrative tasks in a retail tax office. CSPs typically have basic tax knowledge, may use tax software, and often work part-time during tax season.

What is an H&R Block CSP job?

An H&R Block Client Service Professional (CSP) is responsible for providing administrative and customer support at an H&R Block office. CSPs greet clients, schedule appointments, handle payments, and assist with basic office tasks. They ensure a smooth tax preparation experience by supporting tax professionals and maintaining client records. Strong communication and organizational skills are essential for this role.

Is it easy to get hired at H&R Block?

Getting hired as an H&R Block Customer Service Professional (CSP) typically involves completing an online application, passing a background check, and demonstrating customer service skills. The hiring process is generally straightforward, especially during tax season when demand is higher, and candidates with basic computer skills and attention to detail have an advantage.

What is the H&R Block scandal?

There is no widely reported scandal specifically involving H&R Block related to its tax preparation services or employment practices. As a tax preparation company, H&R Block is subject to industry regulations and audits, but no major scandal has been publicly associated with the company or its employees, including those working as Customer Service Professionals (CSPs).
More about H R Block Csp jobs
What are the most commonly searched types of H&R Block Csp jobs? The most popular types of H&R Block Csp jobs are:
What states have the most H&R Block Csp jobs? States with the most job openings for H&R Block Csp jobs include:
What job categories do people searching H&R Block Csp jobs look for? The top searched job categories for H&R Block Csp jobs are:
H R Block Csp jobs near you
Infographic showing various H&R Block Csp job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 71% Full Time, 13% Part Time, and 15% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.
Acquisition CSP

Acquisition CSP

H&R Block

Waupaca, WI

$14.25 - $18.25/hr

Full-time

Posted 13 days ago

Job description

About the Role
The Acquisition Client Service Professional ("CSP") will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.
The CSP (Client Service Professional)- is responsible for welcoming clients, identifying, and addressing the client's need, and maintaining a pleasant and business-like atmosphere and attitude. The CSP will interact with clients in person or via telephone through inbound and outbound calls. Uses H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow in a tax office. Routinely balances cash register; and receives cash, check, and credit card payments for provided tax services; and provides clients with completed tax returns and checks.
Day to day, you'll...
  • Deliver Outstanding Client Experience
  • Greet clients in a personalized, warm, friendly, and inviting manner by using proper phone and office protocol
  • Match clients to tax professional that is best available to fulfill the client needs by using tools and systems provided such as Client Matching, Client Check-in, Appointment Manager, and Prior Client Calling Program (PCCP)
  • Schedule clients the way they want to be scheduled
  • Manage client wait time expectations
  • Set clear expectations and explain drop-off procedure
  • Assure client focus, confidentiality, and privacy before, during, and after service
  • Identify and communicate products or services to help unique client needs
  • Identify front desk service barriers and proactively offer solutions
  • Handle client exits by verifying current and future needs have been met
  • Own resolution of client issues, using appropriate escalation process, as needed
  • Treat everyone as a client and ensure all interactions positively reflect H&R Block
  • Understand and follow all office procedures and systems, including opening, closing, POS, cash drawer reconciliation, paperwork filing, and H&R Block products
  • Promote Teamwork & Collaboration
  • Understand and support the district and office priorities
  • Contribute to an office environment that promotes a positive client and associate experience
  • Partner with team to maintain office cleanliness, organization, and availability of H&R Block materials
  • Proactively respond to unmet needs of client and office
  • Be an active and cooperative member of your office team by participating in office and district level marketing activities to grow our business.
  • Other duties, as assigned

Required Qualifications
Education:
  • High school diploma or equivalent

Work Experience:
  • Ability to concentrate and work effectively in a fast-paced, high volume environment
  • Professional and courteous telephone and face-to-face etiquette
  • Excellent interpersonal skills to include oral and written communication.
  • Commitment to providing high level of client satisfaction

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

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