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Gym Customer Service Representative Jobs (NOW HIRING)

Crunch Fitness

Customer Service Representative

Petal, MS · On-site

$10 - $15/hr

Benefits: * Free gym membership * 401(k) * Employee discounts * Free uniforms * Training ... The Customer Service Representative (CSR) role ensures all members, guests, and prospective members ...

Crunch Fitness

Customer Service Representative

Oxford, AL · On-site

$10 - $15/hr

Benefits: * Free gym membership * Free uniforms * Training & development * 401(k) * Employee ... The Customer Service Representative (CSR) role ensures all members, guests, and prospective members ...

Crunch Fitness

Customer Service Representative

Dothan, AL · On-site

$10 - $15/hr

Benefits: * Free gym membership * Free uniforms * Training & development * 401(k) * Employee ... The Customer Service Representative (CSR) role ensures all members, guests, and prospective members ...

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How much do gym customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for gym customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Service Representative

Berwyn Heights, MD

Crunch Fitness
Fitness and Sports Centers • 1 - 5K employees
Learn more about Crunch Fitnessexternal

$10 - $15/hr

Part-time

Retirement

Posted 19 days ago

Crunch Fitness rating

5.7

Company rating: 5.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

Job description

Benefits:

  • Free gym membership
  • Free uniforms
  • Training & development
  • 401(k)
  • Employee discounts

Join one of the fastest-growing fitness brands in the United States—Crunch Fitness!
 
At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
 
Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on our team.

Job Description:

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position.

Responsibilities:

  • Greet and check in all members, guests, and prospective members.
  • Answer phone calls in a polite and professional manner.
  • Inform prospective members about our membership options and current promotions.
  • Facilitate necessary updates to members’ accounts.
  • Ensure all retail items are fully stocked.
  • Operate the POS system and accept payments.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Other duties as assigned.


Above description may be subject to change or alteration at any time. 

Qualifications and Skills 

  • High school diploma or equivalent
  • Customer service - 1 year (preferred)
  • CPR/AED certification (required)
  • Proficient reading and writing skills
  • Basic computer proficiency
  • Professional attitude
  • Upbeat and positive personality
  • Efficient and effective communication skills
  • Ability to multi-task and excel in a busy environment

Physical Requirements
 

  • Must be able to adjust and operate all club equipment.
  • Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. 

Hourly rate is subject to change by state.

Compensation: $10.00 - $15.00 per hour

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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