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Guest Services Associate Jobs in Rochester, MN (NOW HIRING)

Ulta Beauty

Seasonal Task Associate

Rochester, MN · On-site

$15 - $20/hr

... providing exceptional guest service. * Execute other operational tasks as directed. JOB ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Ulta Beauty, Inc.

Seasonal Task Associate

Rochester, MN · On-site

$15 - $20/hr

... providing exceptional guest service. * Execute other operational tasks as directed. JOB ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Ulta Beauty

Beauty Advisor

Rochester, MN · On-site

$17.50 - $21.75/hr

Ensure that each guest receives exceptional service by providing a guest-friendly environment ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty

Seasonal Beauty Advisor

Rochester, MN · On-site

$17.50 - $21.75/hr

Ensure that each guest receives exceptional service by providing a guest-friendly environment ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty, Inc.

Beauty Advisor

Rochester, MN

$17.50 - $21.75/hr

Ensure that each guest receives exceptional service by providing a guest-friendly environment ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty, Inc.

Beauty Advisor

Rochester, MN · On-site

$17.50 - $21.75/hr

Ensure that each guest receives exceptional service by providing a guest-friendly environment ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty, Inc.

Seasonal Beauty Advisor

Rochester, MN · On-site

$17.50 - $21.75/hr

Ensure that each guest receives exceptional service by providing a guest-friendly environment ... Collaborate with managers and associates throughout the store to help grow the business.

Marcus Hotels

Concessions, Part- Time

Rochester, MN · On-site

$12.50/hr

Clean and sanitize the concession stand and beverage areas for guests and associates; * Monitor and communicate social distancing guidelines; * Make certain guest service is friendly, helpful and ...

Marcus Theatres

Concessions, Part- Time

Rochester, MN

$12.50/hr

Clean and sanitize the concession stand and beverage areas for guests and associates; * Monitor and communicate social distancing guidelines; * Make certain guest service is friendly, helpful and ...

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All JobsGuest Services Associate JobsGuest Services Associate Jobs in Rochester, MN

Guest Services Associate information

See Rochester, MN salary details

$8

$14

$19

How much do guest services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for guest services associate in Rochester, MN is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $15.87 per hour, depending on experience, location, and employer.

What is a guest services associate?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are the key skills and qualifications needed to thrive as a guest services associate?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are some common challenges faced by guest services associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

Is guest relations a stressful job?

Guest Services Associate roles can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. Strong communication skills and the ability to stay calm under pressure are important for success in this position.

What are the most commonly searched types of Guest Services jobs in Rochester, MN?

The most popular types of Guest Services jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Guest Services Associate jobs?

Cities near Rochester, MN with the most Guest Services Associate job openings:

Infographic showing various Guest Services Associate job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $33,630 per year, or $16.2 per hour.

Front Desk Associate

Staybridge/EVEN Rochester

Rochester, MN • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Staybridge Suites / EVEN Hotel - Mayo Clinic Area | Rochester, MN
Are you passionate about customer service and creating a welcoming guest experience? Join the team at Staybridge Suites / EVEN Hotel - Mayo Clinic Area as a Full-Time Front Desk Associate! We're looking for a friendly, dependable professional to deliver exceptional hospitality across both day and evening shifts.
Position Details
  • Schedule: Combination of day and evening shifts (7:00 AM - 3:00 PM & 3:00 PM - 11:00 PM)
  • Must be available to work weekends
  • Status: Full-Time
  • Pay: $16-$17 per hour

Why Join Our Team?
  • Competitive hourly pay
  • Complimentary coffee during shifts
  • Supportive, team-oriented work environment
  • Growth opportunities within a respected hotel brand
  • Flexible scheduling

Key Responsibilities
  • Greet guests and provide a warm, professional first impression
  • Manage guest check-ins and check-outs efficiently
  • Answer phone calls and assist with reservations
  • Provide information about hotel amenities, local dining, and attractions
  • Resolve guest concerns promptly and professionally
  • Maintain a clean, organized front desk area

Qualifications
  • Previous customer service or hotel front desk experience preferred
  • OPERA PMS experience required
  • Strong communication and problem-solving skills
  • Friendly, positive, and professional demeanor
  • Reliable, organized, and self-motivated
  • Ability to stand for extended periods (up to 8 hours)
  • Valid driver's license with a clean driving record (required)
  • Willing and able to work weekends

Benefits & Perks
  • Health, dental, and vision insurance options
  • Paid vacation time
  • 401(k) with up to 4% company match
  • Welcoming, team-focused workplace culture

About Us
Staybridge Suites / EVEN Hotel - Mayo Clinic Area is conveniently located across from St. Mary's Hospital in Rochester, MN. We pride ourselves on providing a comfortable, home-like experience for our guests, paired with exceptional service. Our team is energetic, caring, and committed to hospitality excellence.
Apply Today
If you're a people-focused professional who enjoys creating positive guest experiences, we want to hear from you! Apply now and start your hospitality career with a team that values you.

Apply