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Guest Service Representative Jobs in Baton Rouge, LA

KFC

Customer Service

Port Allen, LA

$15.25 - $21/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

GameStop

Store Manager (Store 5469)

Baton Rouge, LA · On-site

Provide and model best-in-class guest service: promptly greet guests; respond to guest questions ... represented, organized, and alphabetized on the sales floor. * Protect company assets through ...

GameStop

Store Manager (Store 4544)

Baton Rouge, LA · On-site

Provide and model best-in-class guest service: promptly greet guests; respond to guest questions ... represented, organized, and alphabetized on the sales floor. * Protect company assets through ...

GameStop

Store Manager (Store 2302)

Baton Rouge, LA · On-site

Provide and model best-in-class guest service: promptly greet guests; respond to guest questions ... represented, organized, and alphabetized on the sales floor. * Protect company assets through ...

GameStop

Retail Keyholder (Store 5469)

Baton Rouge, LA · On-site

$12.75 - $16.75/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop

Retail Keyholder (Store 2302)

Baton Rouge, LA · On-site

$13 - $17/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop

Retail Keyholder (Store 4544)

Baton Rouge, LA · On-site

$11.50 - $15.25/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop Inc

Retail Keyholder (Store 5737)

Walker, LA · On-site

$13.50 - $18/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop Inc

Retail Keyholder (Store 2302)

Baton Rouge, LA · On-site

$13 - $17/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop

Retail Keyholder (Store 5737)

Walker, LA · On-site

$13.50 - $18/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop Inc

Retail Keyholder (Store 5469)

Baton Rouge, LA · On-site

$12.75 - $16.75/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

GameStop Inc

Retail Keyholder (Store 4544)

Baton Rouge, LA · On-site

$11.50 - $15.25/hr

They provide outstanding guest service experiences within a sales culture that utilizes elements of ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

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All JobsGuest Service Representative JobsGuest Service Representative Jobs in Baton Rouge, LA

Guest Service Representative information

See Baton Rouge, LA salary details

$8

$13

$17

How much do guest service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for guest service representative in Baton Rouge, LA is $13.90, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $15.24 per hour, depending on experience, location, and employer.

What is a guest service representative?

Guest Service Representatives are professionals who act as the primary point of contact for guests in hotels, resorts, or other hospitality settings. Their main responsibilities include greeting guests, checking them in and out, addressing inquiries, handling reservations, and ensuring guests have a pleasant stay. They often resolve guest complaints and coordinate with other departments to fulfill guest needs. Strong communication and problem-solving skills are essential for this customer-facing role.

How does a guest service representative typically collaborate with other hotel departments to ensure guest satisfaction?

Guest Service Representatives regularly coordinate with housekeeping, maintenance, and management teams to address guest needs and resolve issues promptly. For example, they may relay special room requests to housekeeping or report facility issues to the maintenance staff. Open communication and teamwork are crucial in this role to maintain a seamless guest experience and ensure that all guest concerns are handled efficiently. This cross-departmental collaboration helps create a welcoming and responsive environment for guests.

What are the key skills and qualifications needed to thrive as a guest service representative, and why are they important?

To thrive as a Guest Service Representative, you need strong customer service abilities, attention to detail, and usually at least a high school diploma or equivalent. Familiarity with property management systems, reservation software, and telephone systems is typically required. Excellent communication, problem-solving skills, and a friendly demeanor help you stand out in this role. These competencies ensure positive guest experiences, smooth front desk operations, and contribute to guest satisfaction and loyalty.

What is the difference between Guest Service Representative vs Front Desk Agent?

AspectGuest Service RepresentativeFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, customer service centersHotels, motels, hospitality establishments
Employer & IndustryHospitality, travel, customer serviceHospitality, travel, lodging
Search & Comparison IntentYesYes

Both Guest Service Representatives and Front Desk Agents work in hospitality settings, providing customer service and assisting guests. While their roles are similar, the term "Guest Service Representative" often emphasizes broader customer interactions, whereas "Front Desk Agent" specifically refers to front desk duties in hotels. Both positions require similar credentials and are used interchangeably in many establishments, but understanding the specific job description can help in choosing the right role or job listing.

Is guest service representative a stressful job?

A guest service representative role can be stressful due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. Good communication skills and the ability to stay calm under pressure help manage job-related stress.

What are popular job titles related to Guest Service Representative jobs in Baton Rouge, LA?

For Guest Service Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Guest Service Representative jobs in Baton Rouge, LA look for?

The top searched job categories for Guest Service Representative jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Guest Service Representative jobs?

Cities near Baton Rouge, LA with the most Guest Service Representative job openings:

Guest Service Representative jobs near you
Infographic showing various Guest Service Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,909 per year, or $13.9 per hour.

Customer Service

KFC

Port Allen, LA

$15.25 - $21/hr

Other

Re-posted 15 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

73rd of 106 rated fast food restaurants

Job description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow.

Team Member (Customer Service) Responsibilities:

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment

Success Factors:

  • Takes absolute pride in everything you do
  • Values customer service and positively impacts our guest’s experience
  • Brings an upbeat energy to the team
  • Has a commitment to timeliness and a sense of urgency
  • Practices high quality food and cleanliness standards


What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs