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Guest Service Representative Jobs in Baton Rouge, LA

Marriott

Guest Service Expert

Baton Rouge, LA · On-site

$13 - $16.50/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...

Marriott International

Guest Service Expert

Baton Rouge, LA · On-site

$13 - $16.50/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...

Marriott

Guest Service Expert

Baton Rouge, LA · On-site

$11.75 - $15/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and ...

Drury Hotels

Guest Service Supervisor

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assists with training guest service team members. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional ...

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Guest Service Representative information

See Baton Rouge, LA salary details

$8

$13

$17

How much do guest service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for guest service representative in Baton Rouge, LA is $13.90, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $15.24 per hour, depending on experience, location, and employer.

What is a guest service representative?

Guest Service Representatives are professionals who act as the primary point of contact for guests in hotels, resorts, or other hospitality settings. Their main responsibilities include greeting guests, checking them in and out, addressing inquiries, handling reservations, and ensuring guests have a pleasant stay. They often resolve guest complaints and coordinate with other departments to fulfill guest needs. Strong communication and problem-solving skills are essential for this customer-facing role.

How does a guest service representative typically collaborate with other hotel departments to ensure guest satisfaction?

Guest Service Representatives regularly coordinate with housekeeping, maintenance, and management teams to address guest needs and resolve issues promptly. For example, they may relay special room requests to housekeeping or report facility issues to the maintenance staff. Open communication and teamwork are crucial in this role to maintain a seamless guest experience and ensure that all guest concerns are handled efficiently. This cross-departmental collaboration helps create a welcoming and responsive environment for guests.

What are the key skills and qualifications needed to thrive as a guest service representative, and why are they important?

To thrive as a Guest Service Representative, you need strong customer service abilities, attention to detail, and usually at least a high school diploma or equivalent. Familiarity with property management systems, reservation software, and telephone systems is typically required. Excellent communication, problem-solving skills, and a friendly demeanor help you stand out in this role. These competencies ensure positive guest experiences, smooth front desk operations, and contribute to guest satisfaction and loyalty.

What is the difference between Guest Service Representative vs Front Desk Agent?

AspectGuest Service RepresentativeFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, customer service centersHotels, motels, hospitality establishments
Employer & IndustryHospitality, travel, customer serviceHospitality, travel, lodging
Search & Comparison IntentYesYes

Both Guest Service Representatives and Front Desk Agents work in hospitality settings, providing customer service and assisting guests. While their roles are similar, the term "Guest Service Representative" often emphasizes broader customer interactions, whereas "Front Desk Agent" specifically refers to front desk duties in hotels. Both positions require similar credentials and are used interchangeably in many establishments, but understanding the specific job description can help in choosing the right role or job listing.

Is guest service representative a stressful job?

A guest service representative role can be stressful due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. Good communication skills and the ability to stay calm under pressure help manage job-related stress.

What are popular job titles related to Guest Service Representative jobs in Baton Rouge, LA?

For Guest Service Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Guest Service Representative jobs in Baton Rouge, LA look for?

The top searched job categories for Guest Service Representative jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Guest Service Representative jobs?

Cities near Baton Rouge, LA with the most Guest Service Representative job openings:

Guest Service Representative jobs near you
Infographic showing various Guest Service Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,909 per year, or $13.9 per hour.

GUEST SERVICE REPRESENTATIVE

Dimension Hospitality

Baton Rouge, LA • On-site

$13.50/hr

Other

Re-posted 21 days ago

Job description

Guest Service Representative

Baton Rouge, LA 70808

Overview

Salary Range $13.50 Hourly Position Type Full Time Job Shift Any

Description

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends

Apply