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Guest Service Front Desk Jobs (NOW HIRING)

Legacy Hotel

Guest Service Agent (Front Desk)

Green Bay, WI · On-site

$13.75 - $17.50/hr

Legacy Hotel Guest Service Agent (Front Desk) Day & Night Shift Available Legacy Hotel is a locally owned and operated luxury boutique property designed with both hotel guests and the community in ...

Nivea Hospitality

Front Desk Receptionist

Strongsville, OH · On-site

$13.75 - $17.75/hr

Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. ** Handling Guest Concerns ** : If guests have issues or complaints, the ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. ** Handling Guest Concerns ** : If guests have issues or complaints, the ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.4. **Handling Guest Concerns** : If guests have issues or ...

Nivea Hospitality

Front Desk Receptionist

Brunswick, OH · On-site

$13.25 - $17/hr

This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. Guest Service : Front Desk agents provide a range of services to guests, which includes ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$13.75 - $17.75/hr

This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. Guest Service : Front Desk agents provide a range of services to guests, which includes ...

Nivea Hospitality

Front Desk Receptionist

Brunswick, OH · On-site

$13.25 - $17/hr

Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. ** Handling Guest Concerns ** : If guests have issues or complaints, the ...

Nivea Hospitality

Front Desk Receptionist

Marysville, OH · On-site

$13.75 - $17.75/hr

Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. ** Handling Guest Concerns ** : If guests have issues or complaints, the ...

Nivea Hospitality

Front Desk Receptionist

Brunswick, OH · On-site

$13.25 - $17/hr

Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.4. **Handling Guest Concerns** : If guests have issues or ...

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Guest Service Front Desk information

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How much do guest service front desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for guest service front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a guest service front desk?

Guest Service Front Desk staff are professionals who serve as the first point of contact for guests in hotels, resorts, or similar establishments. They handle check-ins and check-outs, answer questions, provide information about the property and local area, and address guest concerns to ensure a positive experience. Their role is essential in creating a welcoming atmosphere and maintaining high standards of customer service. They often coordinate with other departments to fulfill guest requests and resolve any issues that arise during a guest's stay.

What are the key skills and qualifications needed to thrive as a guest service front desk associate, and why are they important?

To thrive as a Guest Service Front Desk Associate, you need strong customer service skills, organizational abilities, and often a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Maestro), reservation software, and basic office equipment is typically required. Exceptional communication, problem-solving, and a friendly, professional demeanor help you stand out in this role. These skills ensure guests have a positive experience, issues are resolved efficiently, and front desk operations run smoothly.

What are some common challenges faced by guest service front desk staff and how can they be managed effectively?

Guest Service Front Desk staff often encounter challenges such as handling high guest volumes during peak times, resolving guest complaints promptly, and managing multiple tasks simultaneously. Effective communication, strong organizational skills, and maintaining a calm demeanor under pressure are key strategies to overcome these challenges. Building familiarity with property management systems and collaborating closely with housekeeping and maintenance teams also helps ensure a smooth and positive guest experience.

What is the difference between Guest Service Front Desk vs Front Desk Agent?

AspectGuest Service Front DeskFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality venues
Primary ResponsibilitiesCheck-in/out guests, handle reservations, address guest inquiriesAssist guests, manage reservations, provide information

Both roles involve guest interaction and customer service in hospitality settings. The Guest Service Front Desk often encompasses a broader range of responsibilities, including handling guest complaints and managing reservations, while the Front Desk Agent primarily focuses on guest check-in/out and providing information. Both positions require similar credentials and work in similar environments, making them closely related but with slight differences in scope.

What cities are hiring for Guest Service Front Desk jobs?

Cities with the most Guest Service Front Desk job openings:

What states have the most Guest Service Front Desk jobs?

States with the most job openings for Guest Service Front Desk jobs include:

What are popular job titles related to Guest Service Front Desk jobs?

For Guest Service Front Desk jobs, the most frequently searched job titles are:

Infographic showing various Guest Service Front Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Full-Time Front Desk Guest Ambassador

Jacksonville, FL • On-site

Precision Imaging Centers
51 - 200 employees
Learn more about Precision Imaging Centersexternal

$12.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
Now Hiring: Full-Time Front Desk Guest Ambassador
Location: Gate Parkway - Jacksonville, FL
Schedule: Full-Time Monday - Friday 2:00 PM - 10:00 PM
Join Our Growing Team at Precision Imaging Centers
Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador to our Gate Parkway location. We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. Restaurant, hospitality, or customer service experience is strongly preferred!
Position Overview
As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door. This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.
Essential Job Functions
  • Greet patients and guests warmly while providing exceptional customer service (35%)
  • Answer patient questions and provide information regarding procedures and wait times (35%)
  • Manage patient registration and direct guests appropriately (10%)
  • Promote and educate patients about available services (5%)
  • Stock refreshments and encourage satisfied patients to leave reviews (5%)
  • Maintain a clean and welcoming waiting area (10%)
Additional Responsibilities
  • Participate in marketing-related initiatives and community outreach when applicable
  • Assist with compiling reports and supporting front desk operations
  • Perform other duties as assigned
Requirements
Education
  • Bachelor's degree preferred

Experience
  • Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills
  • Excellent verbal and written communication skills
  • Ability to clearly explain information to patients
  • Strong organizational and multitasking abilities
  • Positive, professional, and team-oriented attitude

Physical Requirements
  • Ability to stand or sit for extended periods
  • Ability to occasionally lift up to 25 lbs
Benefits Package
Full-time employees are eligible for a comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Company paid life insurance
  • Paid time off (PTO) and paid holidays
  • 401(k) retirement plan
  • Short and long term disability insurance
  • Employee Assistance Program (EAP)
  • Opportunities for professional growth and advancement
Why Join Precision Imaging Centers?
  • Competitive pay
  • Monday-Friday schedule with evenings free after 10:00 PM and weekends off
  • Bonus opportunities based on patient reviews
  • A supportive, patient-centered work environment
  • Career growth within a rapidly expanding organization

If you're passionate about delivering exceptional customer service and want to make a meaningful impact on every patient's experience, we'd love to hear from you. We are proud to be a Great Place to Work® Certified!
Precision Imaging Centers Exceptional Clarity. Superior Care.
Requirements
Education
  • Bachelor's degree preferred

Experience
  • Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills
  • Excellent verbal and written communication skills
  • Ability to clearly explain information to patients
  • Strong organizational and multitasking abilities
  • Positive, professional, and team-oriented attitude

Apply