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Front Desk Guest Services Agent Jobs (NOW HIRING)

PRM Hotels

FRONT DESK GUEST SVC AGENT

Columbia, SC · On-site

$11.75 - $14.75/hr

Please come join our team as a Front Desk Guest Services Agent at the newly opened Holiday Inn and Suites Columbia NE in Columbia South Carolina. We are looking for an experienced, energetic ...

Legacy Hotel

Guest Service Agent (Front Desk)

Green Bay, WI · On-site

$13.75 - $17.50/hr

We are looking to add Front Desk / Guest Services Members to our team. This person will be ... As a Front Desk Agent, your responsibilities will include but are not limited to: * Ensuring a ...

Pacifichospitality

$14 - $17.75/hr

Our Front Desk Guest Service agent takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ...

Commonwealth Hotels

Guest Services Agent

Portland, ME · On-site

$15.50 - $19.75/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Commonwealth Hotels

Guest Services Agent

Portland, ME · On-site

$20 - $22/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

company400

Front Desk Guest Service Agent

Manhattan, NY · On-site

$23/hr

Providing front desk services to guests. * Assigning rooms and taking care of administrative duties ... Guest Service Agent Requirements: * High school diploma or GED. * Certificate or diploma in ...

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Front Desk Guest Services Agent information

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How much do front desk guest services agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for front desk guest services agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk guest services agent?

Front Desk Guest Services Agents are hospitality professionals responsible for greeting guests, handling check-in and check-out procedures, managing reservations, and addressing guest inquiries or concerns. They serve as the primary point of contact between guests and the hotel, ensuring a positive and welcoming experience. Their duties often include answering phones, processing payments, providing information about hotel amenities, and coordinating with other departments to meet guest needs.

How does a front desk guest services agent typically collaborate with other hotel departments to enhance guest experience?

Front Desk Guest Services Agents work closely with housekeeping, maintenance, and concierge teams to ensure guests have a seamless and enjoyable stay. For example, they coordinate with housekeeping to prioritize room readiness for early arrivals, communicate guest preferences or requests to maintenance, and relay information about local attractions through the concierge. Effective communication and teamwork are essential, as these collaborations directly impact guest satisfaction and the hotel's overall reputation.

What are the key skills and qualifications needed to thrive as a front desk guest services agent, and why are they important?

To thrive as a Front Desk Guest Services Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, as well as basic office software, is often required. Strong communication, problem-solving, and a friendly, professional demeanor are standout soft skills in this role. These abilities are crucial to ensure smooth guest experiences, efficient operations, and positive first impressions for the establishment.

What is the difference between Front Desk Guest Services Agent vs Front Desk Receptionist?

AspectFront Desk Guest Services AgentFront Desk Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, offices, healthcare facilities
Employer & Industry UsagePrimarily hospitality industryVarious industries including hospitality and corporate
Search & Comparison IntentCustomer service, guest assistance, hospitality rolesReception duties, front desk jobs, administrative support

While both roles involve front desk duties and customer interaction, a Front Desk Guest Services Agent typically works in hospitality settings like hotels, focusing on guest services and reservations. A Front Desk Receptionist may work in a broader range of environments, including offices and healthcare, handling general reception tasks. The roles overlap in customer service skills but differ mainly in industry focus and specific responsibilities.

How to become a front desk guest services agent?

To become a front desk guest services agent, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be beneficial, and some employers may require certification in hospitality or first aid. Proficiency with computer systems and a flexible schedule are often preferred.

What cities are hiring for Front Desk Guest Services Agent jobs?

Cities with the most Front Desk Guest Services Agent job openings:

What are popular job titles related to Front Desk Guest Services Agent jobs?

For Front Desk Guest Services Agent jobs, the most frequently searched job titles are:

Front Desk Guest Services Agent jobs near you
Infographic showing various Front Desk Guest Services Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Part-Time Front Desk Guest Services

Dunedin, FL • On-site

Global Connections
See more jobs at Global Connectionsexternal

$12.75 - $16/hr

Other

Re-posted 23 days ago

Job description

Beso Del Sol Resort Front Desk Guest Services Agent

Beso Del Sol Resort is a charming boutique property seeking a dedicated Part Time (3 days in week) Front Desk Guest Services Agent to join our team. This role is pivotal in ensuring our guests experience the highest standard of hospitality, whether staying for weekend. The position involves working directly with guests, providing excellent service, and coordinating with other departments to maintain our resort's high standards.

Schedule:

  • Must work weekends (Saturday, Sunday)
  • You may work 24 hours - we will work with you

Responsibilities:

  • Greet and serve guests with warmth and friendliness, in person and over the phone, ensuring a memorable stay.
  • Coordinate with housekeeping and maintenance to ensure guest service standards are met and room occupancy is optimized.
  • Handle guest issues, providing resolutions in a professional and timely manner.
  • Promote a positive team environment through effective communication with guests and staff.
  • Multi-task in a fast-paced environment while maintaining attention to detail.

Requirements:

Qualifications:

  • Experience in hospitality or hotel/restaurant management, or at least 1 year of front desk hotel experience.
  • Strong customer service orientation with a friendly and welcoming personality.
  • Ability to speak multiple languages is advantageous.
  • Proficient in Microsoft Office (Word, Excel) and basic social media skills.
  • Must be dependable, trustworthy, and possess a strong work ethic.
  • Capable of working flexible hours, including some evenings, weekends, and holidays.

Additional Requirements:

  • Must pass a criminal background check prior to employment.

Apply