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Front Desk Guest Experience Jobs (NOW HIRING)

Hyatt

Front Desk / Guest Experience Agent

Isle Of Palms, SC · On-site

$13.75 - $17.25/hr

... positive guest experience and the overall success of the establishment. The Front Desk Agent will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy ...

Hyatt

Front Desk / Guest Experience Agent

Charleston, SC · On-site

$13.25 - $16.75/hr

... positive guest experience and the overall success of the establishment. The Front Desk Agent will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy ...

Sethi Management

Front Desk/Guest Service

Stockton, CA · On-site

$17.75 - $18.50/hr

FRONT DESK/GUEST SERVICE Apply now for the opportunity to join our team! Here at Hampton Inn you're more than a team member- you're part of something meaningful. We believe in kindness, connection ...

Sethi Management

Front Desk/Guest Service

Stockton, CA · On-site

$15 - $19/hr

FRONT DESK/GUEST SERVICE Apply now for the opportunity to join our team! Here at Hampton Inn you're more than a team member- you're part of something meaningful. We believe in kindness, connection ...

Harbor View Hotel

Front Desk Agent

Edgartown, MA · On-site

$16.75 - $21.25/hr

Front Desk/Guest Experience Agent Do you have a passion for providing excellent guest service in a beautiful luxury hotel? If so, come join the dynamic team at the Harbor View Hotel as our Front Desk ...

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Front Desk Guest Experience information

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How much do front desk guest experience jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for front desk guest experience in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

Can I get a front desk guest experience job with no experience?

Front desk guest experience roles often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills, a friendly demeanor, and basic computer knowledge can help candidates qualify, but some positions may prefer or require previous customer service experience or relevant certifications. Entry-level positions are common and serve as a starting point for those new to the hospitality or customer service industry.

What is the role of front desk guest experience in guest experience?

The front desk guest experience role involves welcoming guests, managing check-in and check-out processes, and addressing guest inquiries or issues to ensure a positive stay. It requires strong communication skills, customer service abilities, and familiarity with reservation systems. This position directly influences guest satisfaction and overall perception of the establishment.

What qualifies as front desk guest experience?

Front desk guest experience involves providing courteous and efficient service to visitors or guests, including check-in and check-out procedures, answering inquiries, and addressing concerns. It often requires good communication skills, familiarity with reservation or management software, and a professional appearance, typically within a hospitality or customer service environment.

What cities are hiring for Front Desk Guest Experience jobs?

Cities with the most Front Desk Guest Experience job openings:

What states have the most Front Desk Guest Experience jobs?

States with the most job openings for Front Desk Guest Experience jobs include:

What are popular job titles related to Front Desk Guest Experience jobs?

For Front Desk Guest Experience jobs, the most frequently searched job titles are:

Infographic showing various Front Desk Guest Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk & Guest Experience Manager

Columbia, MD • On-site

Merriweather Lakehouse
See more jobs at Merriweather Lakehouseexternal

$16.75 - $21.75/hr

Full-time

Posted 28 days ago

Job description

Position Overview

Be the face of an unforgettable stay. Lead the team that makes every guest feel welcome.

Merriweather Lakehouse Hotel, Autograph Collection, is looking for a dynamic, hospitality-driven Front Desk & Guest Services Manager to lead our Front Desk team and help create the kind of guest experiences people remember long after they leave.

As a Diamond-rated hotel, we take pride in genuine hospitality, personalized service, and attention to detail. This is more than a desk job-you'll be a visible leader, problem-solver, coach, and ambassador for the hotel.

If you love people, thrive in a fast-paced environment, and have a passion for making guests feel truly cared for, we'd love to meet you!

Key Responsibilities
  • Lead daily Front Desk operations and set the tone for exceptional service.
  • Create memorable arrival, departure, and stay experiences.
  • Welcome and personally assist VIPs and special guests.
  • Handle guest concerns and service recovery with confidence and urgency.
  • Monitor guest feedback and online reviews to identify opportunities to improve.
  • Recruit, train, coach, and develop Front Office associates.
  • Build a culture of hospitality, teamwork, accountability, and fun.
  • Conduct daily stand-ups and keep the team focused on priorities and service standards.
  • Create schedules and manage staffing and labor needs.
  • Ensure compliance with Marriott standards and hotel procedures.
  • Partner with Housekeeping, Engineering, Food & Beverage, Sales, and Events to create a seamless guest experience.
  • Support room inventory management, upselling, and revenue opportunities.
  • Oversee cash handling, reports, records, and audit procedures.
  • Ensure safety, security, and emergency procedures are followed.
What We're Looking For
  • 3+ years of hotel Front Office experience.
  • Previous supervisory or management experience preferred.
  • Luxury, lifestyle, or Marriott hotel experience strongly preferred.
  • A natural leader who enjoys developing and motivating people.
  • Excellent communication, problem-solving, and organizational skills.
  • Comfortable making decisions and handling challenging guest situations.
  • Experience with hotel property management systems and Microsoft Office.
  • Flexible availability including mornings, evenings, weekends, and holidays.
The Ideal Candidate

You're the person who never walks past a guest without saying hello. You know that the smallest details can make the biggest difference, and you genuinely enjoy helping people.

You bring energy, confidence, warmth, and leadership to the front desk-and you know how to turn a good stay into a great one!

Come lead a team, grow your career, and help create unforgettable experiences at Merriweather Lakehouse Hotel.

Apply