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Guest Service Associate Jobs in Jackson, TN (NOW HIRING)

Customer Service

Jackson, TN · On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Specialty Beauty Advisor - Lancome

Jackson, TN · On-site

$13.75 - $17.25/hr

... guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the ...

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... providing exceptional guest service. * Execute other operational tasks as directed. JOB ...

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... providing exceptional guest service. * Execute other operational tasks as directed. JOB ...

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational ... providing exceptional guest service. * Execute other operational tasks as directed. JOB ...

Night Audit - Part- time

Jackson, TN · On-site

$12.50 - $16.75/hr

PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing ... Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain ...

bealls Store Associate

Jackson, TN

$12.75 - $14.75/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... guest experience and drives sales through customer service * Building guest loyalty through ...

bealls Store Associate

Jackson, TN · On-site

$12.75 - $14.75/hr

STORE ASSOCIATE Come join a team that brings a people-first approach to everything we do! bealls ... guest experience and drives sales through customer service * Building guest loyalty through ...

Part-Time Sales Teammate

Jackson, TN · On-site

$11.75 - $16/hr

Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. * Answer questions regarding the store ...

Part-Time Sales Teammate

Jackson, TN

$11.75 - $16/hr

Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. * Answer questions regarding the store ...

Part-Time Sales Teammate

Jackson, TN · On-site

$11.75 - $16/hr

Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. * Answer questions regarding the store ...

Part-Time Sales Teammate

Jackson, TN

$11.75 - $16/hr

Sales Generation and Guest Service * Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. * Answer questions regarding the store ...

Showing results 21-40

Guest Service Associate information

See Jackson, TN salary details

$8

$15

$19

How much do guest service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest service associate in Jackson, TN is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.44 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What cities near Jackson, TN are hiring for Guest Service Associate jobs?

Cities near Jackson, TN with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Jackson, TN as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,394 per year, or $15.1 per hour.

$11 - $13/hr

Full-time

Re-posted 23 days ago


Long John Silver's rating

4.3

Company rating: 4.3 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

100th of 107 rated fast food restaurants


Job description

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Why should you apply?

  • Free Meals during your shift
  • Flexible Scheduling
  • Fun Work Environment
  • Paid Training
  • Advancement Opportunities
  • Competitive Pay
  • GED/Scholarship Opportunities
  • Retail Discount Program to save $$$ at other retail establishments.
  • Referral Program available at Most Locations - ask for details.
  • Early Access to New Menu Items

The successful Customer Service Crew Member is able to:

  • Greet and positively engage guests in the restaurant.
  • Accurately accept the guests' orders and process payments.
  • Address and resolve all guest inquiries and concerns in a timely manner.
  • Maintain a safe, secure, and comfortable area for guests and team members.
  • Work well with our Delivery Partners
  • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful Food/Kitchen Service Crew Member is able to:

  • Answering questions about menu items and promotions
  • Prepare Ingredients and Menu Items
  • Restocking product and workstations
  • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
  • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors

Requirements:

  • Must be at least 16 years of age. No previous experience required.
  • Must have reliable transportation.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!

50 years ago we began our mission to bring great-tasting, sustainably-caught seafood to all the people who aren't able to be near an ocean every day of their life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land every day. Fish Yeah!

Education:no requirementsEmployment Type: FULL_TIME

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