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Guest Service Assistant Jobs in Colorado (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. * Problem-Solving: Resolving guest concerns or complaints ...

Drury Hotels Company, LLC

Guest Service Agent

Centennial, CO · On-site

$19.91 - $29.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests ... Kickback service, which may include food preparation, set up, guest service (host or bartender ...

IHG Hotels & Resorts

Guest Service Representative

Broomfield, CO · On-site

$13.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. * Assist in resolving guest complaints regarding service and/or accommodations, whether handling on ...

Hersha Hospitality Management LP

Guest Service Agent

Denver, CO · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Whiteface Lodge

Guest Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Drury Hotels

Guest Service Agent

Englewood, CO · On-site

$19.91 - $29.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests ... Kickback service, which may include food preparation, set up, guest service (host or bartender ...

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Showing results 21-40

All JobsGuest Service JobsGuest Service Assistant JobsGuest Service Assistant Jobs in Colorado

Guest Service Assistant information

See Colorado salary details

$12

$19

$26

How much do guest service assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for guest service assistant in Colorado is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.73 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What are the most commonly searched types of Guest Service jobs in Colorado? The most popular types of Guest Service jobs in Colorado are:
What are popular job titles related to Guest Service Assistant jobs in Colorado? For Guest Service Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Guest Service Assistant jobs in Colorado look for? The top searched job categories for Guest Service Assistant jobs in Colorado are:
What cities in Colorado are hiring for Guest Service Assistant jobs? Cities in Colorado with the most Guest Service Assistant job openings:
Guest Service Assistant jobs near you
Infographic showing various Guest Service Assistant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,762 per year, or $19.1 per hour.

Guest Service Agent

Five Senses Hospitality Associates

Colorado Springs, CO • On-site

$16/hr

Full-time

Re-posted 21 days ago

Job description

We are looking for a Front Desk Agent to join ourteam and provide excellent customer service to our guests. The successfulcandidate will be responsible for greeting guests, answering phone calls,taking reservations, and providing information about the hotel and itsservices. This position requires excellent communication skills, an ability tomulti-task, and a strong attention to detail. The ideal candidate will beorganized, friendly, and have a positive attitude.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Assist guests with check-in and check-out processes
- Handle guest reservations and ensure accurate information is entered into thesystem
- Answer phone calls and direct them to the appropriate department orindividual
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in guest service or a related field is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle difficultsituations with professionalism
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
As a Guest Service Agent,you will play a crucial role in providing exceptional customer service to ourguests. Your friendly demeanor, strong communication skills, and attention todetail will contribute to creating a positive experience for our guests. If youare passionate about guest relations and enjoy working in a fast-pacedenvironment, we would love to have you join our team.

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