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Guest Relations Manager Jobs in Foley, AL (NOW HIRING)

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Guest Services Agent

Pensacola, FL

$14.25 - $18/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

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Guest Services Agent

Pensacola, FL · On-site

$14.25 - $18/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

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Guest Services Agent

Pensacola Beach, FL

$13.75 - $17.50/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

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Guest Services Agent

Pensacola Beach, FL · On-site

$13.75 - $17.50/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

Career Search

Guest Services Agent

Pensacola Beach, FL

$13.75 - $17.50/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

Career Search

Guest Services Agent

Pensacola Beach, FL

$13.75 - $17.50/hr

Maintain guest relations * Manage guest reservations * Hold conversations regarding compensation with guests * Communicate with other departments and vendors * Maintain strong relationships with ...

Better Talent

Owner Relations Agent

Orange Beach, AL · On-site

$45K - $55K/yr

Company Overview Liquid Life Vacation Rentals is a premier vacation rental and property management ... At Liquid Life, we view every property owner as a valuable partner and every guest as a new member ...

Better Talent

Owner Relations Agent

Orange Beach, AL

$45K - $55K/yr

Company Overview Liquid Life Vacation Rentals is a premier vacation rental and property management ... At Liquid Life, we view every property owner as a valuable partner and every guest as a new member ...

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Guest Services Agent

Orange Beach, AL

$13 - $16.25/hr

Manage guest relations * Offer excellent service to current guests * Schedule maintenance and property preparation tasks * Maintain communication between internal departments, vendors, and ...

Career Search

Guest Services Agent

Orange Beach, AL · On-site

$13 - $16.25/hr

Manage guest relations * Offer excellent service to current guests * Schedule maintenance and property preparation tasks * Maintain communication between internal departments, vendors, and ...

Cicis Pizza

General Manager

Daphne, AL · On-site

$18 - $22/hr

... guest relations, restaurant repairs and maintenance, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality ...

CICIS Pizza

General Manager

Foley, AL · On-site

$18 - $22/hr

... guest relations, restaurant repairs and maintenance, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality ...

Better Talent

Guest Services Agent

Orange Beach, AL · On-site

$18 - $20/hr

We are a premier vacation rental and property management company, proudly managing over 750 luxury ... Position Summary As a Hybrid Guest Relations Agent , you will play a vital role in both the ...

Better Talent

Guest Services Agent

Orange Beach, AL

$18 - $20/hr

We are a premier vacation rental and property management company, proudly managing over 750 luxury ... Position Summary As a Hybrid Guest Relations Agent , you will play a vital role in both the ...

CICIS Pizza

Senior Leadership

Foley, AL · On-site

$16 - $22/hr

... guest relations, restaurant repairs and maintenance, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality ...

Cicis Pizza

Senior Leadership

Daphne, AL · On-site

$16 - $22/hr

... guest relations, restaurant repairs and maintenance, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality ...

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All JobsGuest Relations JobsGuest Relations Manager JobsGuest Relations Manager Jobs in Foley, AL

Guest Relations Manager information

See Foley, AL salary details

$19.7K

$46.9K

$71.5K

How much do guest relations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for guest relations manager in Foley, AL is $46,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $62,900.00 per year, depending on experience, location, and employer.

What does a guest relations manager do?

A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.

What does a guest relations manager do?

A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.

What are the key skills and qualifications needed to thrive as a guest relations manager?

To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.

What are some common challenges faced by guest relations managers and how can they be effectively addressed?

Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.

What is the difference between Guest Relations Manager vs Front Desk Agent?

AspectGuest Relations ManagerFront Desk Agent
ResponsibilitiesOversees guest experience, handles complaints, manages guest servicesChecks in/out guests, provides information, handles reservations
CredentialsHigh school diploma or equivalent; hospitality experience often preferredHigh school diploma; customer service skills
Work EnvironmentHotel lobby, guest areas, management officesFront desk, reception area
Industry UsageHotels, resorts, hospitality managementHotels, motels, hospitality industry

The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.

More about Guest Relations Manager jobs

What job categories do people searching Guest Relations Manager jobs in Foley, AL look for?

The top searched job categories for Guest Relations Manager jobs in Foley, AL are:

What cities near Foley, AL are hiring for Guest Relations Manager jobs?

Cities near Foley, AL with the most Guest Relations Manager job openings:

Guest Relations Manager jobs near you
Infographic showing various Guest Relations Manager job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,859 per year, or $22.5 per hour.

Guest Services Agent

Career Search

Pensacola, FL

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Luxury Coastal Vacations is seeking a friendly and detail-oriented Guest Services Agent to join our team! If you have a passion for hospitality and sales, we'd love to hear from you!

Job Overview:

We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must! This role requires excellent customer service skills, and the ability to manage multiple reservations while ensuring the highest level of customer satisfaction. The schedule for this position is Thursday through Monday (Tuesday & Wednesdays Off).

Job Responsibilities:

  • Maintain guest relations
  • Manage guest reservations
  • Hold conversations regarding compensation with guests
  • Communicate with other departments and vendors
  • Maintain strong relationships with internal departments and external vendors
  • Manage phone systems
  • Cover the phone line
  • Ensure quality control and timely responses
  • Uphold the company core values and provide excellent customer service standards

Benefits:

  • Competitive pay
  • Work in a beautiful coastal setting
  • Opportunities for growth within the company
  • 401(k) retirement plan with 4% company match
  • Health, dental, vision, and life insurance available
  • Paid-Time Off

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