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Guest Experience Manager Jobs in Foley, AL (NOW HIRING)

OWA

Guest Services Manager

Foley, AL · On-site

Develop operational guidelines for Guest Services * Manage staffing schedules to align with ... Experience with POS and ticketing systems (Accesso: Siriusware/ Passport software experience ...

OWA

Guest Services Manager

Foley, AL · On-site

Develop operational guidelines for Guest Services * Manage staffing schedules to align with ... Experience with POS and ticketing systems (Accesso: Siriusware/ Passport software experience ...

Brett/Robinson

Guest Care Manager

Orange Beach, AL · On-site

Essential Functions & Responsibilities Guest Care Experience * Serve as a professional ... Leadership & Team Management * Schedule Service Desk team members according to operational needs ...

Ulta Beauty

Master Stylist

Daphne, AL · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Daphne, AL · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Daphne, AL · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Elite Stylist

Daphne, AL · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty, Inc.

Elite Stylist

Daphne, AL · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty

Elite Stylist

Daphne, AL · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Better Talent

Guest Services Agent

Gulf Shores, AL

$18 - $20/hr

... management company based in Orange Beach, Alabama , dedicated to helping guests experience the very ... Position Summary As a Guest Services Agent at Vacation Homes Collection, you will play an important ...

Better Talent

Guest Services Agent

Pensacola, FL · On-site

$18 - $20/hr

Guest Communication: Respond promptly and professionally to guest inquiries via phone, email ... previous experience in hospitality, customer service, or vacation rental management * Strong ...

Career Search

Guest Services Agent

Pensacola, FL · On-site

$14.25 - $18/hr

As a part of our team, you'll experience: * A Culture of Engagement: We're not just a team-we're a ... property management teams. You will play a vital role in fostering guest satisfaction by ...

Better Talent

Guest Services Agent

Pensacola, FL

$18 - $20/hr

Guest Communication: Respond promptly and professionally to guest inquiries via phone, email ... previous experience in hospitality, customer service, or vacation rental management * Strong ...

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All JobsGuest Experience JobsGuest Experience Manager JobsGuest Experience Manager Jobs in Foley, AL

Guest Experience Manager information

See Foley, AL salary details

$10

$16

$24

How much do guest experience manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for guest experience manager in Foley, AL is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $16.88 per hour, depending on experience, location, and employer.

What is a guest experience manager?

A guest experience manager works in a hospitality or entertainment venue. Your job duties include training employees in customer service and acting as an ambassador to guests by addressing complaints. You sometimes work with upper management on public relations outreach projects. Some qualifications for this position include a bachelor’s degree in business administration as a baseline, with other degrees or coursework needed for some employers. You usually need five years of experience in direct customer service, and the skills to interact professionally and politely with a dissatisfied customer. You can further your career to become a general manager.

What does a guest experience manager do?

A Guest Experience Manager is responsible for ensuring that guests have a positive and memorable experience at a venue, hotel, or event. They oversee guest services, handle feedback or complaints, and coordinate with various departments to meet guest needs. Their role often includes training staff, implementing service standards, and analyzing guest satisfaction to improve overall service quality. Guest Experience Managers play a key part in building customer loyalty and maintaining the reputation of the business.

What are the key skills and qualifications needed to thrive as a guest experience manager?

To excel as a Guest Experience Manager, you need strong customer service skills, hospitality knowledge, and experience in managing guest relations, often supported by a degree in hospitality or related fields. Familiarity with property management systems (PMS), CRM software, and guest feedback platforms is typically required. Exceptional communication, problem-solving, and interpersonal skills help you build rapport with guests and lead teams effectively. These competencies are vital for ensuring guest satisfaction, loyalty, and operational excellence in hospitality environments.

How does a guest experience manager typically work with cross-functional teams to enhance guest satisfaction?

Guest Experience Managers regularly collaborate with departments such as front desk, housekeeping, food and beverage, and maintenance to ensure seamless service delivery. They coordinate with team leads to address guest feedback, resolve issues promptly, and implement service improvements. This cross-functional teamwork is crucial for maintaining high satisfaction levels and creating memorable experiences for guests. Frequent communication and joint problem-solving are essential parts of the role.

What is the difference between Guest Experience Manager vs Customer Service Supervisor?

AspectGuest Experience ManagerCustomer Service Supervisor
CredentialsExperience in hospitality, hospitality management certifications often preferredCustomer service or related certifications, supervisory experience
Work EnvironmentHotels, resorts, hospitality venuesRetail, call centers, service industries
Employer & IndustryHospitality industry, hotels, resortsVarious industries including retail and service sectors
Primary FocusEnhancing guest satisfaction and experienceOverseeing customer service teams and resolving issues

The Guest Experience Manager focuses on creating memorable experiences for guests in hospitality settings, while the Customer Service Supervisor manages customer service teams across various industries. Both roles require strong communication skills and a customer-centric approach, but their environments and specific responsibilities differ.

More about Guest Experience Manager jobs

What are the most commonly searched types of Guest Experience jobs in Foley, AL?

The most popular types of Guest Experience jobs in Foley, AL are:

What job categories do people searching Guest Experience Manager jobs in Foley, AL look for?

The top searched job categories for Guest Experience Manager jobs in Foley, AL are:

What cities near Foley, AL are hiring for Guest Experience Manager jobs?

Cities near Foley, AL with the most Guest Experience Manager job openings:

Guest Experience Manager jobs near you
Infographic showing various Guest Experience Manager job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,717 per year, or $16.7 per hour.

Guest Experience Assistant

Zeke's Landing & Marina

Orange Beach, AL • On-site

$18/hr

Full-time

Medical, Vision

Re-posted 14 days ago

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Vision insurance
  • Bonus based on performance

Guest Experience Assistant Director — Job Description 
Position Title: Guest Experience Assistant Director 
Overview 
The Assistant works closely with the Director to build and operate the Guest Experience department from the ground up. This role is a direct extension of the Director and helps lead daily execution of department initiatives, guest service standards, and revenue-driving programs.
The Guest Experience Assistant plays an active role in supporting the department’s core projects, including:
• Hook & Cook guest coordination
• Guest photo sales opportunities 
• Supporting charter bookings and guest navigation 
• Sales initiatives and performance tracking (data collection) 
The Assistant is expected to take ownership of responsibilities alongside the Director while remaining under the Director’s leadership and direction. This role also supports and helps guide the Ambassador team.
Core Responsibilities 
Administrative Support & Department Organization
• Support the Director with implementing Guest Experience initiatives, systems, and standards as the department is developed. 
• Help design and execute on-site programs and drive revenue. 
• Assist with guest communication and consistent daily execution of department priorities. 
• Identify, document, and communicate weaknesses in the guest experience, and recommend solutions. 
Revenue Support & Sales Strategy 
• Support the Director with sales strategy and revenue growth for Guest Experience programs and seasonal initiatives. 
• Assist with tracking performance, guest feedback, and sales. 
Guest Service & Daily Operations 
• Serve as a highly visible, guest-facing presence during operating hours.
• Assist with Guest Experience sales interactions.
Leadership & Team Coverage 
• Serve as the acting Guest Experience lead when the Director is not on-site, supporting daily decision-making, guest issue resolution, and operational execution. 
• Support Ambassadors by reinforcing service standards, assisting with guest needs, and stepping into coverage during peak periods, call-outs, or volume spikes. 
• Maintain clear communication with the Director and leadership regarding coverage needs, priorities, and operational updates. 
Training & Standards 
• Support onboarding and training by reinforcing professionalism, hospitality, and Zeke’s Landing brand standards. Help ensure consistency in guest experience across all touchpoints.
Compensation
Competitive Salary, based on experience  
Tip-eligible position. 
This position may be eligible for sales goal bonus opportunities, based on performance and department goals, as determined by leadership.
Reports To: Guest Experience Director, 
Marina General Manager, Restaurant Operations Manager 
Location: Zeke’s Marina – Orange Beach, AL