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Guest Relations Associate Jobs in Myrtle Beach, SC

The Hangout

Cashier / Teller

Myrtle Beach, SC · On-site

$10.50 - $14.50/hr

This position provides essential support in employee relations, basic accounting, guest services ... Associate's degree in a related field preferred. * Minimum 2 years of related experience; cashier ...

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All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Myrtle Beach, SC

Guest Relations Associate information

See Myrtle Beach, SC salary details

$8

$14

$18

How much do guest relations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for guest relations associate in Myrtle Beach, SC is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, the level of stress varies depending on the workplace, individual resilience, and support systems in place.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phones or computers to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Myrtle Beach, SC?

The most popular types of Guest Relations jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Guest Relations Associate jobs?

Cities near Myrtle Beach, SC with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,434 per year, or $14.6 per hour.

Director of Housekeeping

The Long Bay Resort

Myrtle Beach, SC • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Key responsibilities

  • Plan, organize, and monitor the work of housekeeping, laundry, and housemen team members daily to ensure compliance with quality standards.

  • Recruit, train, coach, and counsel housekeeping team members to develop a high-performing team.

  • Manage departmental finances, including budgeting, inventory control, and supply procurement.

Job description

Overview

Director of Housekeeping leads the housekeeping department to ensure the property’s cleanliness aligns with Department of Health regulations, as well as hotel and company standards. This role encompasses planning, organizing, and developing departmental operations while upholding policies and procedures to continually improve service and operational excellence. The Director is dedicated to delivering exceptional guest care by maintaining prompt and courteous service. Responsibilities include staffing, scheduling, training, and developing hourly team members to create a high-performing team.

Responsibilities

Director of Housekeeping responsibilities include, but are not limited to:

  • The Director of Housekeeping is expected to plan, organize, and monitor the work of housekeeping, laundry and housemen team members daily to ensure compliance with our high quality standards, which requires continuous visual inspections of guest rooms and public areas, laundry production and quality
  • Uphold the highest standards of cleanliness, sanitation, safety, and conduct
  • Communicates effectively, both verbally and in writing, to provide clear direction to team members. Recruits (hires), trains, coaches and counsels housekeeping (including laundry staff and housemen) team members, following company, state, and federal regulations
  • Performs reviews of the Housekeeping Department team
  • Manages and motivates management team in the administration of their duties
  • Purchase, re-order and maintain linen and housekeeping supplies and inventory
  • Manages finances of housekeeping operations including budget and inventory controls. Controls expenditures, labor, supplies, etc. in relation to resort financial forecasts and budget. Maintains systems and controls to provide adequate supplies for efficient operations of the department
  • Evaluates and reports maintenance issues relating to condition of furniture, fixtures, and equipment
  • Monitors daily Time and Attendance of staff to prevent any mistakes with payroll and to avoid any over-time for the department
  • Demonstrate positive leadership characteristics which inspire team members to exceed standards, and promote team empowerment
  • Service metrics responsibility related to areas of control (i.e. – guest service scores and TripAdvisor)
  • Delegate duties and projects with consistent follow up
  • Promptly resolves any guest complaints or issues
  • Reports any unsafe work condition to the Resort Manager or General Manager
  • Ensures proper communication within the department by conducting regular meetings with all housekeeping team members. Participates with peer managers in meetings, property goals and initiatives
  • Other duties as assigned
Qualifications

What are we looking for?

  • Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
  • Proven experience supervising larger housekeeping departments
  • Extensive experience in managing large properties
  • Experience working with different unit types (ex. standard, multi-bedroom, etc…)
  • Experience with foreign labor programs (J-1, H-2B) preferred
  • Previous experience managing a team of housekeeping employees through motivation, coaching and development
  • The ability to anticipate customer needs, change goals and direction quickly and multitask
  • Working knowledge of rooms management systems
  • Proven comfort and experience to interact effectively with all levels of management, guests, associates, and homeowners, both inside and outside of the organization
  • Activator/self-motivated to accomplish goals, with a strong sense of responsibility
  • Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases)
  • Passion for providing exceptional service to guests and team members
  • Proven job reliability, diligence, dedication, and attention to detail
  • Teamwork and collaboration
  • Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Benefits

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

  • Medical and Dental insurance
  • Supplemental insurance plans (ex. Vision, Life, etc…)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Bereavement Leave
  • Jury Duty Pay
  • Employee Assistance Program
  • David L. Brittain Scholarship Program
  • Tuition Reimbursement
  • Resort Accommodations Discount
  • And more!
Equal Employment Opportunity

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

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