ZipRecruiter

Log In

1

Guest Relations Associate Jobs in Berwyn, IL (NOW HIRING)

Compass Group

Guest Relations Representative

Chicago, IL · On-site

$27/hr

  • Medical

  • PTO

Associates of Levy are offered many fantastic benefits. * Instapay (early access to your wages) and high interest savings both through the EVEN app * Associate Shopping Program * Health and Wellness ...

Compass Group

Guest Relations Representative

Chicago, IL · On-site

$27/hr

  • Medical

  • PTO

Associates of Levy are offered many fantastic benefits. * Instapay (early access to your wages) and high interest savings both through the EVEN app * Associate Shopping Program * Health and Wellness ...

Compass Group

Guest Relations Representative

Chicago, IL · On-site

$27/hr

  • Medical

  • PTO

Associates of Levy are offered many fantastic benefits. * Instapay (early access to your wages) and high interest savings both through the EVEN app * Associate Shopping Program * Health and Wellness ...

Hotel Chicago West Loop

Guest Room Attentant

Chicago, IL · On-site

$20/hr

Maintain positive guest relations. * Ensure the guest's satisfaction by providing clean, ready ... Must have the ability to deal effectively and interact well with the guests and associates * Must ...

Waterton

Investor Relations Analyst

Chicago, IL · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... for our talented associates. We value performance that delivers experiences that exceed ... Guest, and Resident service excellence. Overall, we are a collection of people who strive daily to ...

Waterton

Investor Relations Analyst

Chicago, IL · Hybrid

$70K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... for our talented associates. We value performance that delivers experiences that exceed ... Guest, and Resident service excellence. Overall, we are a collection of people who strive daily to ...

Intuit

Retail Services Associate

Chicago, IL · On-site

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in a hospitality, retail service, or guest-relations environment preferred Role Requirements * Full availability for a flexible schedule of at least 20 hours per week, including afternoons ...

next page

Showing results 1-20

All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Berwyn, IL

Guest Relations Associate information

See Berwyn, IL salary details

$9

$16

$20

How much do guest relations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for guest relations associate in Berwyn, IL is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.03 per hour, depending on experience, location, and employer.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills. The job can be stressful during busy periods or when handling difficult guests, but effective training and experience can help manage these pressures.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phone or computer systems to assist guests efficiently.

What cities near Berwyn, IL are hiring for Guest Relations Associate jobs?

Cities near Berwyn, IL with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Berwyn, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,291 per year, or $16.5 per hour.

Guest Services Coordinator - 3400848

Solve IT Strategies, Inc.

Chicago, IL • On-site

$17.25 - $22.75/hr

Full-time

Posted 18 days ago

Job description

Description:

General Summary: The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service and support in a timely manner. Individuals in this position are expected to behave in a positive, professional and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.

In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

Location - Rush University Medical Center | Atrium Building, 5th Floor - Smith Lounge, 1650 W. Harrison St, Chicago, IL 60612

Job Responsibilities:

• Initiate greetings and positive interaction with patients, visitors, and staff.

• Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.

• Approach all encounters with customers in a courteous, respectful, attentive and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.

• Respect all customers’ privacy, perspective, priorities, time and abilities.

• Exercise sound judgment and appropriate discretion in resolving guest relations service issues.

• Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.

• Monitor and report on trends related to service needs for continuously improving service delivery.

• Comply at all times with Guest Relations policies and procedures to ensure high quality service delivery.

• Communicate patient arrivals to clinical personnel.

• Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.

• Assist with support for effective patient flow.

• Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.

• Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.

• Ensure all vendors are listed on the SharePoint site before issuing an access badge.

• Ensure that appropriate patient information is entered into the EPIC system.

• Collaborate with coworkers and manager on scheduling requirements, and be present at assigned workstations as scheduled. Requirements may vary according to department needs.

• Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.

• Perform other duties as assigned.

Required Job Qualifications:

• High School diploma or equivalent required

• 18 Years of age or older

Preferred Job Qualifications:

• One year of college

• 1-2 years previous job related experience

Physical Demands:

• The ability to independently move between work stations on campus

Job Competencies:

• Excellent customer service skills

• Strong organizational skills and multi-tasking skills

• Ability to set appropriate priorities in a dynamic environment

• Collaborate and work well with employees at all levels

• Communicate effectively and in a positive manner, both orally and in writing

• Good computer skills

• Bilingual skills a plus

Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016

View All Solve IT Strategies Jobs

Apply