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Guest Relations Associate Jobs in Arizona (NOW HIRING)

Troon

Assistant Golf Professional

Maricopa, AZ

$43K/yr

... starter, guest relations, outside service or golf shop shifts. Essential Duties: * Assists in ... Associate's degree (AA); or six months to one-year related experience and/or training; or ...

Troon

Asst Golf Professional

Tucson, AZ

... starter, guest relations, outside service or golf shop shifts. Essential Duties: * Assists in ... Associate's degree (AA); or six months to one year related experience and/or training; or ...

Crescent

Pool Concierge

Phoenix, AZ · On-site

$15 - $19.25/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Crescent Hotels & Resorts LLC

Line Cook

Phoenix, AZ

$16 - $20/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Troon Golf

Asst Golf Professional

Tucson, AZ · On-site

... starter, guest relations, outside service or golf shop shifts. Essential Duties: * Assists in ... Associate's degree (AA); or six months to one year related experience and/or training; or ...

Crescent

Line Cook

Phoenix, AZ · On-site

$16 - $20/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Crescent Hotels & Resorts LLC

Front Desk Agent

Phoenix, AZ · On-site

$14.50 - $18.25/hr

Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should ...

Marriott

Assistant Banquet Manager

Chandler, AZ · On-site

Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

Marriott

Assistant Banquet Manager

Chandler, AZ

Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

Marriott

Assistant Banquet Manager

Scottsdale, AZ

Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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Showing results 41-60

All JobsGuest Relations Associate JobsGuest Relations Associate Jobs in Arizona

Guest Relations Associate information

See Arizona salary details

$8

$15

$19

How much do guest relations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for guest relations associate in Arizona is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, the level of stress varies depending on the workplace, individual resilience, and support systems in place.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phones or computers to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Arizona?

The most popular types of Guest Relations jobs in Arizona are:

What cities in Arizona are hiring for Guest Relations Associate jobs?

Cities in Arizona with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,514 per year, or $15.2 per hour.

Assistant Golf Professional

Troon

Maricopa, AZ

$43K/yr

Full-time

Re-posted 12 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

17th of 28 rated golf clubs

Job description

Ak-Chin Southern Dunes Golf Club is seeking a motivated and servicedriven Assistant Golf Professional to join its golf operations team. This role supports daily golf shop functions, provides exceptional member and guest service, assists with tournaments and programming, and helps promote a premier golf experience at one of Arizona’s top facilities.
 
Annual compensation: $43k - $48k DOE and qualifications.
 
General Purpose:
Assists in administering all daily operations including, but not limited to facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.
 
Essential Duties:
  • Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
  • Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
  • Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
  • Resolves discrepancies as it applies to duplicate charges and over or under payment.
  • Track all force posts and no-show charges as applicable.
  • Initiates and promote all club golf activities.
  • Creates lesson plans and provides both individual and group instruction.
  • Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
  • Makes preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
  • Monitors all members’ scores, reports handicapping to USGA and bills members.
  • Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates, addressing complaints and resolving problems.
  • Assists in the management of department members that may include, but is not limited to: Starters, Player Assistants, and Guest Services Attendants.
  • Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs.
  • Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
  • Conducts staff meetings with subordinates.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.
Education/Experience:
  • Associate’s degree (AA); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
  • Regularly stands, walks and sits.
  • Occasionally climbs or balances; stoops, kneels, crawls or crouches.
  • Frequently uses hands, reaches with hands and arms.
  • Occasionally lifts up to 50 pounds.
Environment/Noise:
  • Occasionally works in wet or humid conditions (non-weather).
  • Frequently works in outdoor weather conditions.
  • Noise level is moderate.
Certificates/Licenses:
  • Current PGA/LGPA Membership.
  • PGA level 2 or higher preferred.
Job Knowledge, Skill, and Ability Preferences:
  • Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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