... and operational efficiency. * Maintain confidentiality of guest financial information while ... High attention to detail with the ability to manage multiple priorities. * Strong verbal and ...
... and operational efficiency. * Maintain confidentiality of guest financial information while ... High attention to detail with the ability to manage multiple priorities. * Strong verbal and ...
General Manager - 492 Route 211 East
Middletown, NY · On-site
$54K - $74K/yr
... operations management. It is expected that the RGM will adhere to all Company standards, best practice, policies and procedures including but not limited to guest services, food and employee safety ...
General Manager - 492 Route 211 East
Middletown, NY · On-site
$54K - $74K/yr
... operations management. It is expected that the RGM will adhere to all Company standards, best practice, policies and procedures including but not limited to guest services, food and employee safety ...
Service Manager
Middletown, NY · On-site
$5.2K/mo
... operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest ...
Service Manager
Middletown, NY · On-site
$5.2K/mo
... operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest ...
Maintenance Technician
Hamburg, NJ · On-site
$18 - $20/hr
... to management * Conduct regular property inspections to ensure proper operation of all equipment ... Promote positive guest, employee, and public relations at all times * Ensure quality, consistency ...
Quick apply
Maintenance Technician
Hamburg, NJ · On-site
$18 - $20/hr
... to management * Conduct regular property inspections to ensure proper operation of all equipment ... Promote positive guest, employee, and public relations at all times * Ensure quality, consistency ...
Service Manager
$5.2K/mo
... operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest ...
Service Manager
$5.2K/mo
... operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest ...
Sous Chef
Hamburg, NJ · On-site
$60K - $70K/yr
Participate in management meetings and contribute ideas that enhance culinary operations and the overall guest experience. Qualifications * Minimum of 2 years of experience as a Sous Chef in a high ...
Quick apply
Sous Chef
Hamburg, NJ · On-site
$60K - $70K/yr
Participate in management meetings and contribute ideas that enhance culinary operations and the overall guest experience. Qualifications * Minimum of 2 years of experience as a Sous Chef in a high ...
Lead and inspire your team to deliver excellent guest service and uphold Dunkin's high standards * Manage daily operations including scheduling, inventory, labor control, and training * Foster a ...
Lead and inspire your team to deliver excellent guest service and uphold Dunkin's high standards * Manage daily operations including scheduling, inventory, labor control, and training * Foster a ...
Lead and inspire your team to deliver excellent guest service and uphold Dunkin's high standards * Manage daily operations including scheduling, inventory, labor control, and training * Foster a ...
Lead and inspire your team to deliver excellent guest service and uphold Dunkin's high standards * Manage daily operations including scheduling, inventory, labor control, and training * Foster a ...
Spa Front Desk Agent
Hamburg, NJ · On-site
... desk operations. Responsibilities: * Open and close the spa according to established standard operating procedures * Greet and welcome every guest in a warm, professional, and courteous manner
Quick apply
Spa Front Desk Agent
Hamburg, NJ · On-site
... desk operations. Responsibilities: * Open and close the spa according to established standard operating procedures * Greet and welcome every guest in a warm, professional, and courteous manner
Lift Attendant / Operator
$12 - $15.75/hr
Manage lift lines to maintain orderly and efficient guest flow. * Maintain loading and unloading ramps, including snow and ice removal. * Develop and maintain knowledge of lift operations through on ...
Lift Attendant / Operator
$12 - $15.75/hr
Manage lift lines to maintain orderly and efficient guest flow. * Maintain loading and unloading ramps, including snow and ice removal. * Develop and maintain knowledge of lift operations through on ...
Restaurant General Manager
$48K - $67K/yr
Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
Restaurant General Manager
$48K - $67K/yr
Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
Restaurant General Manager
Tannersville, PA · On-site
$48K - $67K/yr
Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
Restaurant General Manager
Tannersville, PA · On-site
$48K - $67K/yr
Plan and direct all aspects of restaurant operations, including guest service standards, product quality, cost controls, marketing initiatives, systems management, budgeting, and forecasting.
Restaurant Manager
Bangor, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Bangor, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Portland, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Portland, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
East Stroudsburg, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
East Stroudsburg, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Tannersville, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Tannersville, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Portland, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
Portland, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
East Stroudsburg, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Restaurant Manager
East Stroudsburg, PA · On-site
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...
Guest Operations Manager information
See Bushkill, PA salary details
$28.1K - $35.3K
20% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$35.3K - $42.5K
20% of jobs
The median wage is $47.8K / yr.
$42.5K - $49.7K
14% of jobs
$49.7K - $57K
9% of jobs
$57K - $64.2K
11% of jobs
$65.7K is the 75th percentile. Wages above this are outliers.
$64.2K - $71.4K
6% of jobs
$71.4K - $78.6K
6% of jobs
$78.6K - $85.8K
4% of jobs
$85.8K - $93K
3% of jobs
$93K - $100.2K
2% of jobs
$100.2K - $107.4K
4% of jobs
$28.1K
$57.5K
$107.4K
How much do guest operations manager jobs pay per year?
Is a guest operations manager a high-paying job?
Other
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Kalahari Resorts rating
5.8
Based on 96 frontline employees who took The Breakroom Quiz
67th of 108 rated hotels
Job description
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Guest Billing Coordinator
Kalahari Resorts & Conventions is seeking a Guest Billing Coordinator. In this role, you will be responsible for ensuring accurate processing, documentation, and communication of all guest billing transactions in accordance with Kalahari Resorts' financial policies. This role is a Front Office/Front Desk position, within Guest Services.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll play a key role in ensuring accurate billing and seamless financial processes that support an exceptional guest experience. By partnering with resort departments to resolve billing inquiries and maintain accurate records, you'll help create a smooth, efficient experience for both guests and associates.
This is an hourly wage role
Key Responsibilities
- Process and reconcile guest billing transactions accurately and in accordance with resort policies and procedures.
- Review guest folios, room charges, adjustments, and payments to ensure billing accuracy.
- Research and resolve billing discrepancies by partnering with Front Office, Sales, Food & Beverage, Waterpark, and other departments.
- Respond to guest and internal billing inquiries in a timely, professional, and courteous manner.
- Prepare, organize, and maintain accurate billing documentation, reports, and financial records.
- Process billing corrections, refunds, direct bill accounts, and other account adjustments as needed.
- Ensure compliance with company policies, accounting procedures, and audit requirements.
- Support month-end and daily reconciliation processes by verifying billing data and resolving outstanding balances.
- Assist with administrative projects, reporting, and process improvements that enhance billing accuracy and operational efficiency.
- Maintain confidentiality of guest financial information while delivering exceptional customer service.
What We're Looking For
- 1-3 years of relevant experience in accounting, finance, hospitality, or a related field preferred.
- High attention to detail with the ability to manage multiple priorities.
- Strong verbal and written communication abilities.
- Collaborative, team-oriented approach with the ability to work independently when required
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
What Kalahari Resorts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Kalahari Resorts
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Wisconsin Dells, WI, US
Year founded
2000