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Guest Operations Manager Jobs in Virginia (NOW HIRING)

Manages systems related to dine-in, carry-out, and drive-thru guest experience * Directly leads a ... Oversees guest services and resolves concerns * Adjust staff schedules to meet restaurant needs

Manages systems related to dine-in, carry-out, and drive-thru guest experience * Directly leads a ... Oversees guest services and resolves concerns * Adjust staff schedules to meet restaurant needs

... exceptional guest experiences, and driving business performance. As a key leader, you will ... What You Will Do As the Food and Beverage Operations Manager, you will lead all restaurant ...

You are empowered as a store leader to make decisions that enhance the guest experience and exceed ... Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently * Utilization ...

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Guest Operations Manager information

Is a guest operations manager a high-paying job?

A guest operations manager typically earns a salary that is competitive within the hospitality industry, with pay levels varying based on location, experience, and the size of the organization. While it can be a well-paying role, it is generally considered mid to upper-middle income rather than high-paying compared to executive or specialized management positions.

What cities in Virginia are hiring for Guest Operations Manager jobs?

Cities in Virginia with the most Guest Operations Manager job openings:

Chick-fil-A Operations Manager

Chick-fil-A

Richmond, VA

$20.25 - $21.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,617 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants


Job description

Pay: $20.25 - $22.50 per hour

Benefits: Health insurance, SIMPLE IRA Match, Paid Vacation

Job type: Full-time

We are seeking an Operations Coordinator to join our team! You will be primarily responsible for providing guests with a memorable dining experience while managing a team, in close coordination with a Director.

Responsibilities:

  • Takes ownership of dine-in and carry-out and drive-thru guest experiences
  • Responsible for the new and continued training of all front-of-house team members
  • Manages systems related to dine-in, carry-out, and drive-thru guest experience
  • Directly leads a team of 7-13 team-members
  • Oversees guest services and resolves concerns
  • Adjust staff schedules to meet restaurant needs
  • Work with existing leadership to achieve excellence
  • Adhere to all safety and sanitation regulations
  • Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goals

Requirements and Responsibilities:

We are looking for applicants who exhibit the following qualities:

  • Consistency and Reliability
  • Cheerful and Positive Attitude
  • Values Teamwork
  • Loves Serving and Helping Others

Applicants must be able to:

  • Smile
  • Create and Maintain Eye Contact
  • Make Connections with Guests and fellow team members
  • Honor and encourage others to follow the visions and values of the restaurant
  • Ability to multitask
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Applicants will also be expected to be able to work on their feet for several hours at a time indoors and outdoors. Prior experience is preferred, but not necessary.

Requirements:

  • Experience in a high-paced restaurant environment
  • Leadership experience
  • Commitment to delivering excellent service
  • Has a heart for service
  • Strives for personal and team excellence
  • Demonstrated ability to work with a diverse group and lead teams
  • Willing to be coached and skilled in coaching others
  • Maintains a positive outlook especially during times of challenge
  • Thrives in a fast-paced and high-traffic environment
  • Enthusiastic leadership style that raises others up
  • Focused on helping the Front line team meet goals
  • ServSafe certification is a plus
  • General understanding of retail systems with the ability to learn
  • Excellent written and communication skills
  • Strong attention to detail

Benefits:

  • Opportunities for growth
  • Health Insurance
  • Paid Vacation time
  • Sundays off
  • College Scholarship Opportunities
  • Free food
  • IRA options

We Ask You to:

  • Have a High School diploma or equivalent required; college degree preferred
  • Have the ability to communicate effectively in English, bilingual a plus
  • Be at least 18 years of age
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 10-65 lbs.
  • Have a valid driver's license, reliable transportation and proof of insurance

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.


What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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