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Guest Associate Jobs in Kent, WA (NOW HIRING)

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$16.75 - $21.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Eligible full-time associates (working 30 or more hours per week) can participate in a ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$19 - $21/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Eligible full-time associates (working 30 or more hours per week) can participate in a ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$17 - $21.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Eligible full-time associates (working 30 or more hours per week) can participate in a ...

Marriott

Guest Experience Expert

Seattle, WA · On-site

$29.68/hr

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Seattle, WA · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Experience Expert

Redmond, WA · On-site

$27.25/hr

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

New

Marriott

Guest Experience Expert

Redmond, WA

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

New

Hyatt House

GUEST REPRESENTATIVE

Redmond, WA · On-site

$15 - $18.50/hr

Use hotel communication tools to log and notify fellow associates and supervisors of pertinent information. * Accomplish deep-cleaning tasks of guest rooms. * Ensure that we always follow the ...

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All JobsGuest Associate JobsGuest Associate Jobs in Kent, WA

Guest Associate information

See Kent, WA salary details

$10

$17

$23

How much do guest associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for guest associate in Kent, WA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.52 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Kent, WA are hiring for Guest Associate jobs?

Cities near Kent, WA with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,349 per year, or $18 per hour.

Guest Service Agent

Larkspur Landing Renton

Renton, WA • On-site

$16.75 - $21.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Overview

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 

Your Growth Path

Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager

Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

For hourly associates:Eligible full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for nonexempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 7 days (.0270 per hour or up to 56 hours) annually for associates with less than 6 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 6 years, and 15 days (.0577 per hour or up to 120 hours) after 11 years. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts.For salary associates:Eligible  full-time associates (working 30 or more hours per week) can participate in a comprehensive rewards package, including various insurance, retirement, and time-off benefits. HHM Hotels offers Medical, Dental, and Vision coverage to employees and their qualifying dependents, along with a Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account, Company-Paid Life Insurance, with options for Supplemental Life and Accidental Death & Dismemberment (AD&D) insurance, plus voluntary Short-Term Disability, Long-Term Disability, Accident Insurance, Hospital Indemnity, and Critical Care coverage. Associates aged 21 and over are eligible for our 401(k) retirement plan with a company match of 35% of 5% up to 5%. PTO for exempt employees accrual begins on the first day of employment, and the rate varies based on continuous service: starting at 10 days days (.0385 per hour or up to 80 hours) annually for associates with less than 2 years of service, increasing to 12 days (.0462 per hour or up to 96 hours) after 2 years, 17 days (.0654 per hour or up to 136 hours) after 6 years, and 20 days days (.0770 per hour or up to 160 hours) annually for associates with more than 10 years of service. For paid sick leave, employees receive 5 sick days (40 hours) annually. Full-time employees are eligible for pay for 7 observed holidays. Other perks include an Employee Assistance Program (EAP), Commuter benefits, and HHM Hotel Travel Discounts. Employment Type: PART_TIME

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