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Guest Associate Jobs in Spokane, WA (NOW HIRING)

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Guest Associate information

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How much do guest associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest associate in Spokane, WA is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.50 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Spokane, WA are hiring for Guest Associate jobs?

Cities near Spokane, WA with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,452 per year, or $16.1 per hour.

Guest Experience Associate

FLATSTICK PUB - SPOKANE

Spokane, WA • On-site

$17.13/hr

Part-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

Caddy


Reports To: General Manager - Spokane

Compensation: $17.13/hour plus tips


Benefits: 

  • Health, Dental, & Vision Insurance (Once eligible - Average 25 hours/week after 6+ months worked)
  • Opportunity for advancement
  • Employee Discount at ALL locations
  • PTO: 1.55 hours earned for every 40 hours worked
  • NON-EXEMPT Position


Flatstick Pub - Spokane is looking to hire a Caddy to help with its day-to-day operations and perform the duties listed below:

Key Responsibilities

  • Guest Service & Sales: Greet all guests with a warm and energetic welcome. Proactively engage with customers to sell and assist with game purchases, including mini golf, Duffleboard, and other activities. Answer guest questions about games, rules, and pub offerings with enthusiasm and accuracy.
  • Game & Course Management: Maintain a clean, organized, and safe environment on and around the mini golf and Duffleboard courses. Manage the pace of play, address any issues that arise, and ensure a smooth flow for all players. Organize and restock game equipment (putters, balls, etc.) as needed.
  • Product Knowledge & Promotion: Become an expert on all Flatstick Pub offerings. Confidently and accurately promote our full range of products and services, including:
    • Our rotating craft beer list and full bar
    • Weekly events (e.g., League Night, Bingo, Trivia, Tournaments)
    • Special deals and happy hour offerings
    • Players Club and Beer Club memberships
    • Group events and party packages
  • Operational Support: Assist guests with beverage ordering and other needs as requested. Collaborate with bartenders and management to ensure a seamless guest experience. Help with other duties as assigned to support the overall operation of the pub.
  • Problem Resolution: Address guest concerns or issues promptly and professionally, escalating to management when necessary to ensure guest satisfaction.

Other Duties

  • Restock bar and golf items
  • Bus and clean tables
  • Stock inventory and ice when needed
  • Replace empty beer kegs in the beer cooler
  • Stock glasses behind the bars
  • Check and clean bathrooms throughout the day
  • Responsible for daily tasks and side work
  • Employees are occasionally asked to climb, balance, kneel, or crouch
  • Employees are occasionally asked to help lift and/or move up to 50+ pounds
  • This position requires standing and walking for extended periods
  • Other duties as assigned.


In addition to the above responsibilities we expect a you will continually do great things by:


  • Demonstrating boldness, empathy and trust every day 
  • Maintain a friendly, welcoming, positive attitude 
  • Representing Flatstick at outside events
  • Seeking out opportunities for continuing to expand our brand 
  • Drink Local and Have Fun! 


About Flatstick:


There are only two rules at Flatstick Pub: drink local and have fun. We’re mixing up the scene by combining local beers with an indoor 9-hole mini golf course and other fun games. Our 30+ rotating taps feature local beers, ciders, and wines.


Work Environment:


This in-person position is located at the Spokane location (618 W Main Ave Spokane, WA 99201). Hours per week vary based upon the following: tenure, events, time of year, manager discretion. 


The ideal candidate is not only someone who can help perform the duties listed above but someone who aligns with Flatstick’s Values and Code of Caring:


Values:

  • Boldness 
  • Empathy 
  • Trust 


Code of Caring:

  • Practice Humility and Kindness
  • Support Independent and Local
  • Create “Wow” Experiences
  • Have a Team-First Mentality
  • Be a Positive Contributor to our Communities
  • Build Open and Honest Relationships
  • Embrace Innovation and Creativity
  • Look for Ways to Improve Efficiency
  • Be Genuine and Authentic 
  • Have Fun

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