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Guest Associate Jobs in Inver Grove Heights, MN (NOW HIRING)

Marcus Hotels

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

CSM

Restaurant Bartender | BLVD Kitchen & Bar

Hopkins, MN · On-site

$11.50 - $12/hr

... associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. • Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all ...

CSM

Banquet Server

Minneapolis, MN · On-site

$16.37/hr

... for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM ...

CSM

Restaurant Server (AM Shift)

Minneapolis, MN · On-site

$16.37/hr

... for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM ...

CSM

Banquet Bartender

Minneapolis, MN · On-site

$16.37/hr

... associates as needed to ensure guest needs are met. • Takes direction and feedback from hotel management when given. • Responsible for disposal of garbage, picking up trays, re-stocking barware ...

Hilton Hotel Bloomington

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

Hilton Hotel Bloomington

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

Marcus Hotels

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

CSM Corporation

Banquet Cook 1

Minneapolis, MN · On-site

$22.50 - $25/hr

... guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Adheres to CSM/brand grooming and appearance standards, general work rules, and department procedures. • Attends all ...

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All JobsGuest Associate JobsGuest Associate Jobs in Inver Grove Heights, MN

Guest Associate information

See Inver Grove Heights, MN salary details

$9

$16

$21

How much do guest associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest associate in Inver Grove Heights, MN is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.08 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Inver Grove Heights, MN are hiring for Guest Associate jobs?

Cities near Inver Grove Heights, MN with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Inver Grove Heights, MN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,541 per year, or $16.6 per hour.

Houseperson

Marcus Hotels

Bloomington, MN • On-site

$17/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Houseperson at the Hilton Bloomington, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy.
The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!
What will you be doing?
  • Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
  • Take responsibility for all chemicals and equipment assigned.
  • Deliver clean linens to and from the guest floors in response to occupancy and supervisor's requirements.
  • Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
  • Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.
  • Move guest room furniture to and from guest rooms as required by the guest and supervisor.
  • Support work efforts of other Housekeeping associates, as directed.
  • Follow appropriate standards of conduct, hygiene, uniforms and appearance.
  • Perform other duties as assigned.

What do you bring to the role?
  • Must be punched in, in proper uniform, and ready to work as scheduled.
  • Must be at least 18 years old.
  • Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry their equipment on a regular and extended basis.
  • Must be a reliable, responsible conduit between the associates and the management.
  • Minimum of one year in a hotel housekeeping department preferred. Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

What's in it for you?
  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Employee assistance program offer, and 401k with employer match
  • And more!

Pay Estimate: $17.00/Hour
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Minneapolis/Bloomington Hotel is an equal opportunity employer.

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