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Guest Associate Jobs in Cottage Grove, MN (NOW HIRING)

Marcus Hotels

Hotel Engineer

Minneapolis, MN

$24 - $26/hr

Make recommendations to his/her supervisor regarding improved methods and procedures to have a positive impact on guest/associate satisfaction. 16.Attend all required Engineering Department and other ...

New

The Marcus Corporation

Hotel Engineer

Minneapolis, MN · On-site

$24 - $26/hr

Make recommendations to his/her supervisor regarding improved methods and procedures to have a positive impact on guest/associate satisfaction. 16.Attend all required Engineering Department and other ...

New

Lofton Minneapolis by Hilton

Hotel Engineer

Minneapolis, MN · On-site

$24 - $26/hr

Make recommendations to his/her supervisor regarding improved methods and procedures to have a positive impact on guest/associate satisfaction. 16.Attend all required Engineering Department and other ...

New

Go Rentals

Guest Experience Associate

Minneapolis, MN · On-site

$19/hr

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

CSM Corporation

Cook | BLVD Kitchen & Bar

Hopkins, MN · On-site

$20 - $25/hr

Assists other associates as needed to meet guest's needs. * Responsible for cleaning/sanitizing the kitchen regularly throughout shift and at the end of every shift. * Assists dishwashers or bussers ...

TOCA Football

Guest Experience Associate

Burnsville, MN · On-site

$15.25 - $18.50/hr

TOCA Soccer Guest Experience Associate At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests -- where they ...

AEG

Guest Experience Associate

Burnsville, MN · On-site

$14 - $17/hr

Guest Experience Associate Location: Burnsville, MN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Burnsville, MN · On-site

$14 - $17/hr

Guest Experience Associate Location: Burnsville, MN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Burnsville, MN · On-site

$15.25 - $18.50/hr

Guest Experience Associate Location: Burnsville, MN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

CSM Corporation

Cook | BLVD Kitchen & Bar

Hopkins, MN · On-site

$20 - $25/hr

... associates as needed to meet guest's needs. • Responsible for cleaning/sanitizing the kitchen regularly throughout shift and at the end of every shift. • Assists dishwashers or bussers as needed ...

AEG Presents

Guest Experience Associate

Burnsville, MN · On-site

$15.25 - $18.50/hr

Guest Experience Associate Location: Burnsville, MN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

New

SpartanNash

Guest Care Associate

Cannon Falls, MN · On-site

$14 - $17.50/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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All JobsGuest Associate JobsGuest Associate Jobs in Cottage Grove, MN

Guest Associate information

See Cottage Grove, MN salary details

$9

$16

$21

How much do guest associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest associate in Cottage Grove, MN is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.03 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Cottage Grove, MN are hiring for Guest Associate jobs?

Cities near Cottage Grove, MN with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Cottage Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,481 per year, or $16.6 per hour.

Hotel Engineer

Marcus Hotels

Minneapolis, MN

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Nestled in the heart of Minneapolis's vibrant loft warehouse district, The Lofton stands as a beacon of refined hospitality, epitomizing the city's dynamic spirit. As a premier destination in the Twin Cities, The Lofton embraces the essence of local talent and community engagement, fostering a sense of belonging for both visitors and locals alike. 

What you will be doing:

1. Maintain all HVAC and Refrigeration Systems within the Hotel

2. Basic understanding of Plumbing and Piping systems.

3. Basic understanding of Electricity.

4. Perform daily shift reports.

5. Document all calls in the Engineer's log.

6. Monitor and close out calls through Operator.

7. Follow all OSHA standards and procedures.

8. Maintain interior and exterior of building.

9. Promote excellent guest/associate rapport by reacting promptly, efficiently and courteously to all guests and associate requests.

10. Perform PM on all FF&E.

11. Assist in cost control: Heat, Power, Light, Sewer and Water.

12. Troubleshoot, repair and or maintain the following:

  • All building and FF&E
  • Air conditioning and Refrigeration equipment
  • Electrical systems
  • Mechanical equipment, IE motors, starters, pumps, fans, generators and chillers
  • Plumbing and drains
  • Pneumatic and electronic systems and controls

13. Ensure appropriate standards of conduct, hygiene, uniforms and appearance are maintained.

14. Represent the hotel with professionalism and decorum.

15. Make recommendations to his/her supervisor regarding improved methods and procedures to have a positive impact on guest/associate satisfaction.

16.Attend all required Engineering Department and other meetings.

17. Perform other duties as assigned.

What we are looking for:

  • High school diploma or equivalent preferred.
  • Previous engineering experience preferred.
  • Must be able to read and interpret documents such as Lockout Tag Out, MSDS, safety awareness information, maintenance instructions and procedural manuals.
  • Must be able to communicate effectively with guests and associates
  • Must be able to work as an independent mechanic
  • Must be able to analyze problems, identify course of action and implement solutions.
  • Represent the company in a courteous and well-groomed manner.
  • Must be punched in, in uniform and ready for work as scheduled.
  • Must be able to use and understand hand and power tools.
  • Must be able to stand, walk, bend, kneel, lift, grasp, twist and stretch.
  • Must be flexible with a positive attitude.  

What's in it for you?

  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

  • And more!

    Salary Estimate: $24-$26

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Lofton Hotel is an equal opportunity employer.

 #TLHH

                                     

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