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Guest Associate Jobs in Ohio (NOW HIRING)

TOCA Football

Guest Experience Associate

Toledo, OH · On-site

$14.50 - $17.75/hr

Guest Experience Associate Location: Toledo, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

TOCA Football

Guest Experience Associate

Rocky River, OH · On-site

$15/hr

Guest Experience Associate Location: Rocky River, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Rossford, OH · On-site

$13/hr

Guest Experience Associate Location: Toledo, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Columbus, OH

$14.25 - $17.50/hr

Guest Experience Associate Location: Columbus, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Rocky River, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Rocky River, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Columbus, OH · On-site

$14.25 - $17.50/hr

Guest Experience Associate Location: Columbus, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Eastlake, OH · On-site

$15 - $16/hr

Guest Experience Associate Location: Eastlake, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Richmond, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Richmond, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Eastlake, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Eastlake, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Bedford, OH · On-site

$13.50 - $16.50/hr

Guest Experience Associate Location: Richmond, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Toledo, OH · On-site

$13.50 - $16.50/hr

Guest Experience Associate Location: Toledo, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

TOCA Football

Guest Experience Associate

Rocky River, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Rocky River, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Richmond, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Richmond, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Columbus, OH · On-site

$13.75 - $16.75/hr

Guest Experience Associate Location: Columbus, OH Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

European Wax Center

Guest Service Associate

Akron, OH · On-site

$12 - $17/hr

As a Guest Service Associate at European Wax Center, you are the face of the brand. You're the first impression, the warm welcome, and the reason guests come back. You'll educate guests on our ...

European Wax Center

Guest Service Associate

Mentor, OH · On-site

$10 - $18/hr

As a Guest Service Associate at European Wax Center, you are the face of the brand. You're the first impression, the warm welcome, and the reason guests come back. You'll educate guests on our ...

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Guest Associate information

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
What are the most commonly searched types of Guest jobs in Ohio? The most popular types of Guest jobs in Ohio are:
What cities in Ohio are hiring for Guest Associate jobs? Cities in Ohio with the most Guest Associate job openings:
Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Experience Associate

TOCA Football

Toledo, OH • On-site

$14.50 - $17.75/hr

Part-time

Re-posted 2 days ago

Job description

About TOCA Soccer:
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? We value an individual that seeks to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Why You'll love being apart of the TOCA Team:
You'll have full access to our TOCA Treats, which includes (but is not limited to!):
  • Competitive Pay & On Demand Pay
  • Part Time, Flexible Scheduling
  • Career Growth & Development
  • Employee Assistance Program
  • Active & Fit Membership
  • Benefits Hub Discount Marketplace
  • So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!

Job Highlights:
Job Title: Guest Experience Associate
Location: Toledo, OH
Report To: General Manager
Hours Required: Candidates must be able to work evenings and weekends
Position Overview:
You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass.
What You'll Be Doing:
Guest Experience Hero (60%)
  • Greet like a champ, answer like a pro, and make every guest feel like an MVP
  • Handle questions, feedback, and concerns with good vibes and care
  • Jump in to fix issues quickly or tag in a teammate
  • Work together to keep things flowing and guests happy
  • Work in concessions (as needed)

Operations Guru (30%)
  • Keep the space clean, stocked, and ready for action
  • Help with scheduling, check-ins, sign-ups, and events
  • Own the front desk like it's your stage

Admin But Make It Snappy (5%)
  • Waivers, payments, reports = no big deal for you

Training + Growth (5%)
  • Learn the TOCA way and level up your game
  • Gain development to keep your career going with TOCA

TOCA Culture (100%!):
  • Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.
  • Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.

You'll Crush This Role If You:
  • Love people and good vibes
  • Have top-tier communication skills
  • Can stay cool under pressure
  • Know your way around Google Suite & scheduling tools (on-site training)
  • Are down for evening/weekend shifts (that's our peak time!)
  • Can lift 30+ lbs and move with energy

#twentry

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