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Guest Associate Jobs in Minnesota (NOW HIRING)

CSM

Restaurant Server (PM Shift)

Minneapolis, MN · On-site

$16.37/hr

... for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM ...

CSM Corporation

Banquet Bartender

Minneapolis, MN

$16.37/hr

Assists other associates as needed to ensure guest needs are met. Takes direction and feedback from hotel management when given. Responsible for disposal of garbage, picking up trays, re-stocking ...

Marcus Hotels

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

Salon Adagio

GUEST SERVICES ASSOCIATE

Rogers, MN · On-site

$14 - $18/hr

Paid time off Join our amazing Guest Services Team at Salon Adagio and Tempo Clothing Boutique! Position Training available immediately! Hours may vary: be willing to cover day, Saturday and evening ...

Salon Adagio

GUEST SERVICES ASSOCIATE

Rogers, MN · On-site

$14 - $18/hr

Join our amazing Guest Services Team at Salon Adagio and Tempo Clothing Boutique! Position Training available immediately! Hours may vary: be willing to cover day, Saturday and evening hours in a ...

Salon Adagio

GUEST SERVICES ASSOCIATE

Rogers, MN · On-site

$14 - $18/hr

Join our amazing Guest Services Team at Salon Adagio and Tempo Clothing Boutique! Position Training available immediately! Hours may vary: be willing to cover day, Saturday and evening hours in a ...

CSM

Restaurant Bartender | BLVD Kitchen & Bar

Hopkins, MN · On-site

$11.50 - $12/hr

... associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. • Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all ...

CSM

Banquet Server

Minneapolis, MN · On-site

$16.37/hr

... for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM ...

CSM

Restaurant Server (AM Shift)

Minneapolis, MN · On-site

$16.37/hr

... for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties. • Adheres to CSM ...

CSM

Banquet Bartender

Minneapolis, MN · On-site

$16.37/hr

... associates as needed to ensure guest needs are met. • Takes direction and feedback from hotel management when given. • Responsible for disposal of garbage, picking up trays, re-stocking barware ...

Hilton Hotel Bloomington

Houseperson

Bloomington, MN · On-site

$17/hr

Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests. * Take responsibility for all chemicals and equipment assigned. * Deliver clean linens to ...

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All JobsGuest Associate JobsGuest Associate Jobs in Minnesota

Guest Associate information

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What are the most commonly searched types of Guest jobs in Minnesota?

The most popular types of Guest jobs in Minnesota are:

What cities in Minnesota are hiring for Guest Associate jobs?

Cities in Minnesota with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Agent, Full-Time | Residence Inn, Bloomington

CSM Corporation

Bloomington, MN • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism.

  • Anticipates and responds to guests in a friendly and positive manner
  • Responsible for providing the highest level of service
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests
  • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
  • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
  • Understands and follows the company guest service recovery program
  • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
  • Monitors room availability, follows restrictions, and all booking policies and procedures
  • Drives sales and maximizes revenue by up-selling rooms and amenities
  • Follows company procedures when handling cash and processing financial transactions
  • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
  • Produces required volume of work by planning, organizing and prioritizing work duties
  • Adheres to company general work rules, department procedures and company policies
  • Attends all required department and hotel meetings
  • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
  • Follows all company procedures for guest/associate incidents
  • Knowledgeable of hotel emergency procedures 

Education: High school diploma or GED required

Experience/Knowledge/Skills/Abilities:

  • 1+ years prior guest service experience required preferably in a hospitality setting
  • Excellent verbal communication skills needed
  • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
  • Maintains predictable and reliable attendance
  • Ability to lift, push and pull up to 25 pounds on an occasional basis
  • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods

Rate: $17.00 USD per hour

Availability: Full-time, including evenings and weekends.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.   

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