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Guest Assistant Jobs in Springfield, TN (NOW HIRING)

Thorntons LLC

Guest Service Representative

Madison, TN

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons LLC

Guest Service Representative

Gallatin, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Nashville, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Lebanon, TN · On-site

$17.50 - $17.75/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons (Kentucky)

Guest Service Representative

Madison, TN · On-site

$12.50 - $15.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Nashville, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Nashville, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Madison, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Hendersonville, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Nashville, TN · On-site

$16.75 - $17/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons (Kentucky)

Guest Service Representative

Gallatin, TN · On-site

$12.75 - $15.50/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

Thorntons

Guest Service Representative

Gallatin, TN · On-site

$16 - $16.25/hr

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast ... GSRs assist in maintaining brand standards through the execution of tasks within the Store ...

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Guest Assistant information

See Springfield, TN salary details

$11

$17

$23

How much do guest assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for guest assistant in Springfield, TN is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.52 per hour, depending on experience, location, and employer.

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Is guest assistant relations a stressful job?

Guest assistant roles often involve managing guest needs, resolving issues, and maintaining a positive environment, which can be stressful during busy periods or when handling difficult situations. Good communication skills and the ability to stay calm under pressure are important for success in this role.

What skills are needed for guest assistant?

A guest assistant needs strong communication and customer service skills to interact effectively with guests. They should be able to handle inquiries, resolve issues promptly, and work well in a team environment. Basic computer skills and a friendly attitude are also important for success in this role.

What job categories do people searching Guest Assistant jobs in Springfield, TN look for?

The top searched job categories for Guest Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Guest Assistant jobs?

Cities near Springfield, TN with the most Guest Assistant job openings:

Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,711 per year, or $17.2 per hour.

Guest Service Representative

Thorntons LLC

Nashville, TN

$16 - $16.25/hr

Full-time

Re-posted yesterday

Job description

The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. .

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