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Grouper

Member Experience Manager

New York, NY · On-site

Member Experience Managers are the backbone of Grouper. It's up to you to make sure each and every Grouper is a seamless, awesome experience for our members. Making it look easy is a tough job ...

Grouper

Member Experience Manager

New York, NY

Member Experience Managers are the backbone of Grouper. It's up to you to make sure each and every Grouper is a seamless, awesome experience for our members. Making it look easy is a tough job ...

Grouper

$16.50 - $22.50/hr

A short paragraph on why you want to work at Grouper A resume Link to LinkedIn Profile.

Grouper

Chief Growth Officer - US

San Francisco, CA · Remote

Dive into the array of solutions Grouper offers, with a focus on our pioneering GRC an HRIS tech software suite. * Strategic Partnerships Champion: Forge strategic alliances with data analytics ...

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How much do grouper jobs pay per year?

As of Aug 2, 2026, the average yearly pay for grouper in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is a Grouper job?

A Grouper is responsible for organizing, categorizing, or assembling items, data, or people into specific groups based on predefined criteria. This role is commonly found in industries like healthcare, manufacturing, and research, where classification and sorting are essential. Groupers ensure accuracy, efficiency, and consistency in grouping tasks, often using specialized tools or software. Depending on the industry, their duties may involve data management, inventory control, or workflow optimization.

What are the key skills and qualifications needed to thrive in the Grouper position, and why are they important?

To thrive as a Grouper, you need a strong understanding of medical coding, insurance guidelines, and healthcare reimbursement processes, often backed by a relevant certification or experience in medical billing. Familiarity with coding software, electronic medical records (EMRs), and systems like ICD-10 and CPT is typically required. Attention to detail, analytical thinking, and effective communication are valuable soft skills for this position. These skills ensure accurate grouping of medical claims, which is vital for proper billing, compliance, and revenue management within healthcare organizations.

What does a typical day look like for someone working as a Grouper in a healthcare setting?

A typical day for a Grouper usually involves reviewing patient medical records and documentation to accurately assign the correct diagnosis-related group (DRG) or procedure codes for billing purposes. You’ll work closely with medical coders, billing teams, and sometimes clinicians to ensure all documentation supports the assigned groupings. The role often requires analyzing complex cases, resolving discrepancies in records, and staying updated on regulatory changes affecting reimbursement. While the work is detail-oriented, it offers opportunities to support financial integrity and play a key part in the healthcare revenue cycle.

More about Grouper jobs
What states have the most Grouper jobs? States with the most job openings for Grouper jobs include:
What job categories do people searching Grouper jobs look for? The top searched job categories for Grouper jobs are:
Grouper jobs near you
Infographic showing various Grouper job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Member Experience Manager

Grouper

New York, NY • On-site

Full-time

Re-posted 11 days ago

Job description

Member Experience Manager
LOVES PEOPLE. PASSIONATE ABOUT GREAT CUSTOMER SERVICE. Member Experience Managers are the backbone of Grouper. It's up to you to make sure each and every Grouper is a seamless, awesome experience for our members. Making it look easy is a tough job, though. We burn the midnight oil on a regular basis and we go above and beyond each day. Consider us the Navy SEALS of customer service :-) Required:
  • Has been on a Grouper
  • College graduate
  • Grace under pressure
  • Quick witted and playful
  • Monster of a multitasker
  • Born problem solver
Preferred:
  • Awesome accent
  • Customer Service experience
  • Startup experience
  • Love of technology
How to Apply
Email the following to jobs@joingrouper.com (subject: "Member Experience Manager"):
  • A short paragraph on why you want to work at Grouper
  • A resume
  • Link to LinkedIn Profile

Apply