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Group Reservations Manager Jobs in Angleton, TX (NOW HIRING)

Moody Gardens

Hotel Reservations Manager

Galveston, TX · On-site

$45K - $55K/yr

The Reservations Manager oversees all reservation procedures, group conference bookings, hotel room inventory, and helps Reservation Agents with all duties. POSITION AUTHORITY: The incumbent is ...

U-Haul

Reservation Manager

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Houston, TX

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Office Manager - Bilingual Preferred

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent-3

Houston, TX

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent-3

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent-3

Houston, TX · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

U-Haul Store Manager

Houston, TX

Critical illness/group accident coverage * 24-hour physician available for kids * MetLaw Legal ... Manage the fleet to deliver clean and well-maintained equipment. * Perform profit/loss analyses.

The Post Oak Hotel

Group Sales Manager

Houston, TX · On-site

The Group Sales Manager is responsible for developing and nurturing group client relationships and ... May be asked to also assist with transient reservations from key agencies and accounts that ...

U-Haul

U-Haul Store Manager

Houston, TX · On-site

Critical illness/group accident coverage * 24-hour physician available for kids * MetLaw Legal ... Manage the fleet to deliver clean and well-maintained equipment. * Perform profit/loss analyses.

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All JobsGroup Reservations JobsGroup Reservations Manager JobsGroup Reservations Manager Jobs in Angleton, TX

Group Reservations Manager information

See Angleton, TX salary details

$24K

$49.5K

$90.2K

How much do group reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for group reservations manager in Angleton, TX is $49,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $57,900.00 per year, depending on experience, location, and employer.

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What cities near Angleton, TX are hiring for Group Reservations Manager jobs? Cities near Angleton, TX with the most Group Reservations Manager job openings:
Group Reservations Manager jobs near you

Hotel Reservations Manager

Moody Gardens

Galveston, TX • On-site

$45K - $55K/yr

Full-time

Posted 22 days ago

Moody Gardens rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 20 rated visitor attractions

Job description

RESERVATIONS MANAGER
Reports To: Revenue Manager> Assistant General Manager
Department:Reservations Classification: Full Time
Division: Rooms
JOB SUMMARY:
The Reservations Manager oversees all reservation procedures, group conference bookings, hotel room inventory, and helps Reservation Agents with all duties.
POSITION AUTHORITY:
The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.
POSITION GUIDELINES:
Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.
ESSENTIAL FUNCTIONS:
  • Oversee and optimize rooms inventory using current revenue optimization practices and RMS tools to maximize occupancy, ADR, and overall RevPAR performance; includes daily monitoring of group blocks, cutoff dates, pace, wash, and rate/length-of-stay controls.
  • Manage all reservation workflows, including processing group rooming lists, entering and maintaining reservations data, handling internal employee booking requests, and ensuring data accuracy within the PMS, CRS, and any connected distribution platforms.
  • Set up and audit group billing arrangements, ensuring all group masters have accurate payment methods, direct-bill accounts, routing instructions, and authorized payment guarantees.
  • Monitor corporate and negotiated account production, preparing monthly and quarterly performance reports; collaborate closely with Sales, Revenue Management, and Front Office to ensure accurate status of room availability and pacing.
  • Block, maintain, and adjust group inventories in alignment with contracts, addendums, and pick-up trends, ensuring space is maximized and released appropriately.
  • Recruit, train, mentor, and lead reservation agents, ensuring the department operates efficiently and provides consistent, high-quality guest service aligned with Moody Gardens standards.
  • Conduct ongoing performance evaluations, offering coaching, recognition, and corrective action as needed to maintain service and productivity standards.
  • Prepare and reconcile rooms and pick-up reports, including daily, weekly, and monthly summaries used by Sales, Revenue Management, and Executive leadership.
  • Support the development and maintenance of rooms forecasts, including daily, weekly, monthly, and annual projections, collaborating with the Revenue Manager to ensure accuracy.
  • Create and manage promotional and booking codes, including online booking codes, rate plans, and package configurations as requested by the Sales & Marketing teams.
  • Foster strong cross-departmental relationships, serving as a liaison between Reservations, Sales, Revenue Management, and Front Office to ensure seamless communication and alignment.
  • Assist the Revenue Manager with reporting, rate loading, inventory controls, testing, audits, and system maintenance as required.
  • Develop and maintain weekly staffing schedules, ensuring adequate coverage based on business demand and labor productivity expectations.
  • Establish, uphold, and continuously improve department policies, SOPs, and best practices to maintain consistency, accuracy, and service quality.
  • Ensure adherence to Moody Gardens Hotel policies, procedures, and operational standards.
  • Perform additional responsibilities as assigned, with duties subject to change based on business needs and management direction.
  • Host and run New Year's Eve Palooza Package Registration Desk, assist with other property events such as greeting, giving directions, and providing information to guests.
  • Stay current on all hotel packages, promotional offers, rate plans, inclusions, and booking restrictions.
  • Ensure all reservations are coded correctly according to the hotel's credit and payment policies, including proper market segmentation and rate qualification.
  • Process and reconcile advance deposits and prepayments following accounting and PCI compliance standards.
  • Manage daily reservations correspondence, ensuring all follow-up is completed within established response time standards
  • Process reservation requests originating from the Sales Office, Revenue Management, other hotel departments, travel agents, and inbound distribution sources
  • Adapt to evolving operational needs; responsibilities may change as necessary to support Moody Gardens Hotel's performance and guest service objectives.
  • Ensure advance deposit requirements and booking guidelines are followed and communicated clearly to guests.
  • Support pre-arrival tasks such as VIP tracking, special requests, early arrival coordination, and group pre-registration
  • Respond promptly and professionally to guest, travel agent, and partner communications received through phone, email, web inquiries, CRM, and the central reservations system.
  • Maintain expert knowledge of all room types, layouts, views, and in-room features to support accurate recommendations and upselling
  • Maintain organized digital and physical records in accordance with departmental standards and data privacy guidelines.
  • Foster a positive work culture by being courteous, supportive, and collaborative with guests, managers, and team members.

EDUCATION/ EXPERIENCE REQUIREMENTS:
  • High School diploma preferred
  • Must have a minimum of two years prior experience and a minimum of two years supervisory experience in similar size operation
  • Hotel experience mandatory
  • Managing, mentoring and training reservation specialists
  • Event Managment
  • Quailty Control skills via telephone
  • Managing Multiple Systems
  • Excellent Problem Solving Skills

REQUIRED SKILLS:
  • Must be familiar with over the phone sales strategies
  • Must exude leadership skills to lead a group of at least 8 Reservations agents
  • Must be reliable and responsible
  • Digitally fluent
  • Typing skills
  • Must have a clear speaking voice
  • Multitasking skills
  • CPR certification and/or First aid training preferred
  • Individual should be well organized, possess excellent written and oral communication skills, work well under pressure, and utilize a friendly and courteous manner
  • Conflict Resolution
  • Financial Literacy
  • Must have excellent time management skills

PHYSICAL REQUIREMENTS:
  • Must be able to sit for long periods of time
  • Ability to work in a confined space
  • Must be able to lift 50 pounds

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