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Group Reservations Manager Jobs in Wisconsin (NOW HIRING)

Pizza Ranch

FunZone Manager

Sun Prairie, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

PR Master

FunZone Manager

Burlington, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Pizza Ranch

FunZone Manager

Baraboo, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

PR Master

FunZone Manager

Baraboo, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Pizza Ranch

FunZone Manager

Burlington, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

PR Master

FunZone Manager

Sun Prairie, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Margaux

General Manager

Brookfield, WI

$75K - $90K/yr

Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution ... As a key part of our hospitality group, Margaux brings together timeless technique and modern ...

Margaux

General Manager

Brookfield, WI · On-site

$75K - $90K/yr

Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution ... As a key part of our hospitality group, Margaux brings together timeless technique and modern ...

Affinity Group

Office Coordinator

Pewaukee, WI · On-site

$17.50 - $23.50/hr

You'll keep the Wisconsin office running smoothly by greeting guests, managing room reservations ... Paid time off and company holidays The Affinity Group is an Equal Opportunity Employer. We ...

Affinity Group

Office Coordinator

Pewaukee, WI · On-site

$17.50 - $23.50/hr

You'll keep the Wisconsin office running smoothly by greeting guests, managing room reservations ... Paid time off and company holidays The Affinity Group is an Equal Opportunity Employer. We ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

Monitoring the dining room, bar, reservations, and guest flow * Responding to guest feedback and ... Generous team member discounts at all restaurants within our group * PerkSpot employee discount ...

BelAir Cantina

Service Manager

Milwaukee, WI · On-site

Monitoring the dining room, bar, reservations, and guest flow * Responding to guest feedback and ... Generous team member discounts at all restaurants within our group * PerkSpot employee discount ...

BelAir Cantina

Service Manager

Oak Creek, WI · On-site

$44K - $50K/yr

Monitoring the dining room, bar, reservations, and guest flow * Responding to guest feedback and ... Generous team member discounts at all restaurants within our group * PerkSpot employee discount ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What are popular job titles related to Group Reservations Manager jobs in Wisconsin? For Group Reservations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Group Reservations Manager jobs in Wisconsin look for? The top searched job categories for Group Reservations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Group Reservations Manager jobs? Cities in Wisconsin with the most Group Reservations Manager job openings:
Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Group Sales Manager

Paloma Resort Properties

Lake Geneva, WI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 29 days ago

Job description

SENIOR SALES MANAGER at Destination Geneva National
We are seeking a dynamic and experienced Senior Sales Manager to join our team, focusing on corporate non-golf group business. The successful candidate will be responsible for cultivating and maintaining relationships with corporate clients, associations, and SMERF groups, with the goal of driving room bookings and banquet business during non-peak days and seasons.
ESSENTIAL FUNCTIONS
Primary responsibilities include, but are not limited to, the following:
  • Develop and implement strategic sales plans to target corporate, association, and SMERF groups, with a focus on maximizing revenue during non-peak periods.
  • Identify and prospect potential clients, including corporations, associations, and organizations, to generate new business opportunities.
  • Build and nurture long-term relationships with existing clients, ensuring high levels of customer satisfaction and repeat bookings.
  • Collaborate with the marketing team to develop campaigns targeted towards group bookings, promotional materials, website updates, and third-party representation.
  • Conduct site tours and presentations to showcase the resort's facilities and services to potential clients.
  • Represent the property at various trade shows and events to sell the property to meeting planners. Host FAM trips on-property to introduce the property firsthand to meeting planners.
  • Negotiate contracts and agreements with clients, ensuring favorable terms and conditions for both parties.
  • Coordinate with other departments, including banquet services, catering, and reservations, to ensure seamless execution of group events.
  • Monitor market trends, competitor activities, and industry developments to identify opportunities for business growth.
  • Prepare weekly, monthly, and quarterly reports and updates on sales performance, pipeline status, and revenue projections for management review.
  • Represent the resort at industry events, trade shows, and networking functions to enhance brand visibility and generate leads.
  • Partner with the local Chamber of Commerce on lead generation and promotion of the properties.
  • Coordinate with Revenue Manager to maximize revenues throughout the resort.
EDUCATION/EXPERIENCE
  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • Minimum of 5 years of experience in sales, preferably in the hospitality industry with a focus on group business.
  • Proven track record of meeting or exceeding sales targets and driving revenue growth.
  • Strong interpersonal and communication skills, with the ability to effectively build rapport and negotiate with clients. Strong relationships with Chicago-area meeting planners a plus.
  • Excellent organizational and time management abilities, with the capacity to manage multiple priorities and deadlines.
  • Knowledge of CRM software and sales tracking tools preferred, specifically Delphi and Excel.
  • Flexibility to work evenings, weekends, and travel as required.
  • Passion for hospitality and a genuine desire to deliver exceptional guest experiences.
WORKING CONDITIONS amp; PHYSICAL DEMANDS
  • Computer Keyboard
  • Interact Verbally amp; Online
  • Occasional Light lifting amp; event set-up
Why Destination Geneva National?
Specializing in the golf club lifestyle, the privately owned Destination GN hosts 54 holes of signature golf by Palmer, Player and Trevino, award-winning dining and event venues, a lakeside driving range, sprawling semi-private Clubhouse with sweeping verandas, and sleek on-course executive suites and cottages plus the 146-room Ridge Hotel. Tee up a career at Southeast Wisconsin’s premier golf resort and set the stage for celebration. Learn more at www.desinationgn.com.
BENEFITS
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and retirement plans.
  • Opportunity to work in a stunning resort setting with access to recreational facilities.
  • Encouraging and supportive work environment that values creativity and teamwork.
  • Potential for professional growth within a dynamic hospitality organization.
All full-time, year-round associates are eligible for health, dental, eye and life insurance as well as PTO, the company's 401k plan, and fitness center benefits. Additionally, all seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends amp; family, monthly associate golf tournaments, and more. All staff benefit from the option for pay-as-you-earn with Dayforce Wallet.
Must be authorized to work in the U.S. without sponsorship
NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technology developments) dictate.
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.

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